MAPPY: Store Locator & Maps
Store Locator & maps - Shopify App Store
Rating
4.9
feedback
280
chart
#355
All reviews
Review RSS Feed
July 19, 2023
Jennie and Jena have been extremely helpful with fixing an issue we had where the map wouldn't automatically determine your location, they are always so responsive which makes a huge difference when everybody is so busy!
Thank you so much for your 5 star rating! We really appreciate your kind words about our agents helpfulness and responsiveness. It makes a huge difference to us and we are glad that our efforts have been noticed. Thank you again!
July 18, 2023
The map is just what I needed. It displays the stores nicely and it's a better design than other apps and the customer service is top notch. They fixed my request very quickly. 5 Stars!
Thank you so much for the 5 star rating! We are thrilled to hear that the map is just what you needed and that the design is better than other apps. It's great to know that our customer service is top notch and we were able to quickly resolve your request. We really appreciate you taking the time to leave this review! Thank you.
June 7, 2023
Great and quick support. Jena gives you the right instructions or acts quick with development if there are any fixes needed. Also a user friendly dashboard!
Thank you so much for your positive review! We are glad to hear that our agent gave you clear instructions and quick service when it came to development and fixes. We are also thrilled to know that our dashboard is user-friendly! We sincerely appreciate your feedback and your support.
May 29, 2023
Jena was a invaluable help. She helped me really quickly with my queries. Otherwise very easy and seamless set up
Thank you so much for the 5 star rating! We are delighted to hear that our agent was an invaluable help and that our set up was easy and seamless. We appreciate your positive review!
May 29, 2023
The interface for this app is very straightforward and easy to navigate both on the frontend and backend. We had an issue where the map was not loading on our webpage, but Jennie and her team were prompt and extremely helpful in resolving the issue! Amazing customer service :)
Thank you so much for your 5 star rating! We're thrilled to hear you found the interface straightforward and easy to navigate. We're so glad to hear you had an issue with the map and that our team were prompt and helpful in resolving it. We really appreciate your amazing comment - thank you!
April 24, 2023
easy navifation, this app works well, very good technical support - agent Jolie was very helpful, i found this app very useful for my beauty store
Thank you so much for your 5-star rating! We are delighted that you found our app easy to navigate, that it works well, and that you found our technical support team helpful. We are truly glad that you and your beauty store have found the app useful.
April 24, 2023
Great app, great support! Resolved my issues superfast. Super customizable and great navigation all through the app.
Thank you so much for your 5-star rating and kind words! We are so happy to hear that our app is great, our support is great, and that our app is super customizable and has great navigation. We appreciate your feedback and are glad that we were able to resolve your issues quickly.
April 6, 2023
The perfect app for us as we begin to expand across stores and Jena has been absolutely fabulous in ironing out any issues!
Thank you so much for your 5 star rating! We are especially grateful for your positive words regarding Jena's help. We appreciate your kind words and your support!
March 29, 2023
We've been using for over a year and it worked ok for a while but hasn't worked in 5 - 6 months and the support team has been useless. We have opened up multiple support tickets and can never get them to fix the issue. Bottom line is if you type an address in the store locator will not show you to closest store unless you increase the mileage bar to unlimited, then it shows every store in the country. Going to try and different app with better support.
Thanks for your review! We're sorry you've had a bad experience with our store locator and support team. We understand that the reported issue isn't ideal and we apologize for any inconvenience this may have caused. We would like to make things better for you. Please feel free to reach out to us for further assistance.
March 23, 2023
What a great app, with a fast and easy setup and a responsive and helpful support team. Thanks so much!
Thank you so much for your five-star rating! We are glad you found the setup fast and easy and appreciate your recognition of our responsive and helpful support team. We really appreciate your support!
March 7, 2023
Thanks to Jena and the technician Dinh Trong Linh our issue was solved fast and professionally. I really did not think that they would solve my issue this fast (under 24 hours) and to be honest, it was kind of our fault that the issue even occurred, but they still helped us to resolve it and stayed super nice. The explained what went wrong and solved our chaos in the background. I am super grateful for the perfect support. I already recommended this plugin so often and it is always worth it. Just amazing. Thank you guys.
Thank you so much for your 5-star rating! We are so glad to hear that our team member Jena and technician Dinh Trong Linh were able to help you solve the issue. We appreciate your recommendation and your kind words. It means a lot to us. Many thanks!
Feb. 10, 2023
Thank you Jolie Nguyen and Dinh Trong Linh for helping us set up the app! So far it works great and we appreciate the support we received during the set up process!
Thank you so much for the 5 stars! We are very pleased that you found the setup process with Jolie and Linh helpful and the app is working great. We really appreciate your support!
March 29, 2024
Great support team with timely responses,- thank you Jolie Nguyen for your help!
Thank you so much for the amazing 5 star rating and your kind words! We're glad you've had a great experience with our solid feature set, great support team with timely responses and highly recommend checking out. Thank you for your support!
Feb. 1, 2023
After you paid for the app, then you need to register a google API by yourself. the key point is that it will generate billing to pay again. Such a cheat app, worse service. must remove it immediately.
So sorry for the inconvenience that you were facing with our app. It was happening due to the change within our plan lately. But for old customers who have been using our app so far, we can again provide you the API Key to continue with the app. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Feb. 3, 2023
Great help from Jennie. App works as described so far As you know there are a bunch of store locator apps on Shopify. However, this app combines all advantages and even tops that on a technical level. You can search by Location or name. And most convenient, you can use your own Google API key. We had a few questions about the app and got quick support from the support team. The customer service was very extremely helpful and willing to help me as efficiently as they could through chat support. They quickly solve my problems and this app does exactly what I need it to do for my online store. Great app that helps us identify our dealer network very easily. We will continue to use this app. Thank you again.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Jan. 31, 2023
The app is actually super useful and I'm glad we have it. We had an issue with getting config settings to work, and I didn't realize that we had to specifically check our API key before doing so. I messaged the chat help, and this lovely assistant, Jena, helped me out and immediately got my issue fixed. I'm so thoroughly impressed to get help at a time I didn't expect to get help at (7 pm PST) and that it actually fixed my problem that I went out of my way to post this review. Thank you all!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Dec. 8, 2022
Th Dealer and Store Locator app works well, especially with all the help from Jennie and Dinh Trong Linh who helped get it up and running. It is very easy to use and it automatically updates once you enter in a new location. There are a lot of options so you can customize the app based on your preferences. It allows us to easily show where our products can be found, along with their contact information and website to help raise awareness and drive sales to our dealers.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Nov. 30, 2022
I chose Dealer & Store Locator because of the various map designs available and the price. I was able to customize the map to best match the look of my web storefront. Installing this app to my website was quick and easy as well. I had a little hiccup, but it was something that their customer support team was able to fix quickly. Jolie Nguyen and Pham Van Hoan specifically were a tremendous help and very pleasant to work with. I would recommend this app to anyone needing to add a store locator to their website.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Nov. 14, 2022
Great little app for the price. Really useful in showing all of our shops that carry our products. Helps increase customer engagement.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Nov. 10, 2022
Jena Nguyen from the support team was super friendly and helpful when I reached out with an image loading issue, and was able to quickly identify what went wrong in my application. Her fast responses made it easy to plan our next steps to get the issue fixed. This is a great and easy to use app with free premium features if you configure your own API key! It also has amazing customization options, making it simple to create a beautiful store locator.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!