All reviews

Rating Breakdown

  • 5
    94% (262 ratings)
  • 4
    4% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 91% (253)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2022

We use this app to display a map of dealer and installers. Love the feature of being able to tag each store with a category so they can be filtered by the customer.

Store

B2BFAB

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 6, 2022

We started using the app a few weeks ago (after having tested different apps and not finding exactly what we were looking for) and are very happy with it. It’s free as we’re using our own API key, it’s highly customisable, and it works flawlessly! When we had a small issue we reached out to the support, who took on our issue super fast (shoutout to Jennie and Pham Van Hoan!) and found a solution. Overall we can only recommend going for this solution!

Using app

11 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 5, 2022

The app is very easy to use, and the support team quickly helped me with adjusting the app to my theme!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 26, 2022

I first wrote in for some help on mass changes on all our locations, and got connected with Jena Nguyen who was more than helpful and friendly. Jena patiently helped to understand the issues I was experiencing, and took the extra time to advise better ways to improve the website. Biggest thanks to the developers Phung Viet Tung and Dinh Trong Linh who executed what I needed, and who went the extra mile to help us - the team's help was much appreciated!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

I had an issue with doing a bulk import of store locations for our store locator and Jena was so helpful. Not only did they follow up multiple times to help me but also provided such great service. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Jena was super helpful in responding to my problems. Definitely an easy app to use. Would recommend to many.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Gigi and BSS Commerce provided quick responses and strong support to my questions where store addresses and map pins needed attention. This app is a good value and support has been strong.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Great app, received some great support from Gigi as the supporter and Viet Trung as the technician. Have approached them twice for support and have managed to resolve my issue very quickly. Easy to use and price point is also very friendly, highly recommend. Would like to see further customization options in the future such as font colour, font choices and all in the future so we wouldn't have to contact support to change them when they don't fit our webpage theme.

Store

Rainman

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

We have installed the app since a longer time and we can recommed it very much. It helps our customers to find our partners and the support is great, even on weekends. Special thank to Jena! We love to have such partners to relay on! Markus Kreis CEO Swiss3DGuards www.swiss3dguards.com

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

4 / 5 Share

May 9, 2022

Jinny and Van Hoan helped me customize this application for my site perfectly. With patients and communication, we were able to get the job done. It's always nice when a developer goes out of their way to make the application work perfectly for your site. This map was a huge upgrade over our replacment. Very happy with this app and support!

Using app

21 days

Total reviews

11

Average rating

4.8

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. However, we cannot help you get the perfect satisfaction. We've contacted with you via email for further assistance. Please check it out. Cheers!

5 / 5 Share

June 21, 2025

Truly excellent support team, Amber and Gigi really helped and got the app up and running again on my store.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 27, 2022

Jinny as the supporter and Van Hoan as the technician It's always aggravating when you have to reach out for help with any app you have on Shopify and it is especially aggravating when the support team for that app is subpar. That was not the case I had yesterday. I was pleasantly surprised and really just excited that Jinny and Van Hoan were able to answer my questions and repair a slight technical issue I was having in just a few minutes. Best helped I have received with an app hands down! The store locator app has helped grow my distribution network dramatically this year so I'm glad the issue was worked out so I wouldn't have to start over with a different app.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

4 / 5 Share

April 24, 2022

Although I had a bit of trouble getting the app installed and working on my site, the customer service provided by Jinny and the technical skills from Van Hoan were incredible. Jinny especially was incredibly responsive and helpful with every question I had throughout the process and they both worked tirelessly to assist me to get the app up and running. Very happy with both the app and the assistance provided.

Using app

12 days

Total reviews

3

Average rating

4.7

Developer Reply

From BSS Commerce Team. We are all happy that in the end, the problem was solved quickly. Hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 22, 2022

Jinny as the supporter and XuTho as the technician was amazing - they solve our problem perfectly, awesome!

Using app

About 2 months

Total reviews

6

Average rating

4.8

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 15, 2025

Mabel was very helpful in identifying my problem and providing the solution. The page is up and running with all the stores very efficiently. No complaints at all.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 1, 2022

The app is very useful and easy to launch. The dashboard configuration is really friendly and it has everything we needed, I'm sure the fetaures it has could be really great to fit any kind of store. We totally recommend using the app! Also, the technical support was just great, Gigi and XuTho were really kind getting in touch with me and helping me during the installation. 100% recommended!

Using app

3 days

Total reviews

8

Average rating

4.9

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 1, 2022

On Shopify, you may find a variety of shop location applications. However, on a technological level, this software combines all benefits and even outperforms them. You may search by location or name, and, most importantly, you can assign tags to specific dealers such as Premium-Dealer to provide the customer a better idea of the dealer he is looking for. Taking into account their support, the cost-performance ratio is excellent: BSS's assistance is, as always, exceptional, both in terms of Gigi's quick communication and the highly competent technical level of Ta Cuong. We are grateful for their assistance and prompt comprehension of our needs! Last but not least, they assisted us with importing and optimizing our dealer data for our needs! I appreciate it!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 3, 2022

Had some trouble updating one of the pages, but Steph and Duong helped me out... and they were on holidays at the time, so very much appreciated.

Store

C-pool

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 25, 2022

Easy to install and config. Looks good too. Had a slight issue that altered some parts of the site but the customer service (Gigi) and Tech (Ta Cuong) were helpful and nice to deal with. I still give 5 stars with a suggestion to the developers to test the whole site before committing the code as sometimes a fix can create a bug somewhere else.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 24, 2022

We use this app across many of our sites, Gigi and the tech guy, Xu Tho are very responsive with any issues that I have had. Good service, happy to recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!