TA MAPPY: Store Locator & Maps
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After trying out many different store-locator apps, Mappy is definitely my favourite. Has a great look-and-feel and their customer service is amazing! Thanks Jennie and the tech team!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
The support I received for my Mappy App from Jena of BSS Commerce was first rate. Friendly, understanding and generous with knowledge.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
Great app for making a Dealer Locator on our website. Very receptive customer support as well!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Horrible. Entered 5 dealers to start, looked good. Used the bulk import .csv file to upload the remaining 89 and none of them would locate on the map. Contacted support and notified them of this. Zero help. Didn't even look into settings nothing. Just pass to someone else that isn't available right now.
Great customer support! Timely and clear with messaging
Jena replied timely and helped resolve the issue
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Great app, it helps your business a lot, and great customer service, thank you, Jena
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Great Support Service. Had a problem with My Google Maps API Settings got in touch via online chat support and it was kind and quick.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Their team were prompt with their responses. They are able to resolve all the issue i highlighted to them immediately . And the best part of this app is the ability to integrate with Google API. Can't recommend enough. Best apps!
Thank you so much for your 5 star rating! We are glad to hear you were pleased with our prompt response and our ability to integrate with Google API. It means a lot to us that you enjoyed the app and was impressed by all it has to offer. Thank you for your support!
This does not work on new shopify it seems.
Hi there, This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you were facing with our app. In fact, our app can work with all themes. However, there are quite many themes on the market at the moment and with many customized theme, we will need to setup manually. This might be your case and that's why it wasn't working properly yet. OR you might haven't enabled embed app within your theme yet then the app wasn't working properly either. If you can give us another chance by reinstalling the app, we will for sure prioritize your case and help you with all the setup to revise your experience with us. In case you change your mind, don't hesitate to contact us via our Live Chat, at our email [email protected] or WhatsApp +84 98 760 2961 / +84 86 201 4916 and our agents will be there!
Really useful app. Integrates easily, very quick and straightforward bulk import, and great service from the devs.
Thank you so much for your 5 star rating. We appreciate the kind words regarding the app - we're glad you think it's really useful! We really appreciate your recognition of the ease of bulk import and the level of service from the developers. Thank you very much!
Great app, does what we need it to. Very clean and organized! Super easy to use. Was having some issues due to our Google API and the support helped us resolve them.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Contacted the support team for an issue displaying our dealers and they were on it ASAP! Almost daily correspondence from the team with any updates they had. Was a great interaction and thank you for all your efforts.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Easy to use and good service. Quick and helpful response.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Jennie was highly responsive and assisted in updating the Store Locator to match our store's appearance, including colours and typography. I'm very pleased with the app; it's a significant improvement over what we had previously, offering a wide range of customisation options. One important thing to keep in mind: if you need to make bulk updates to a list, it's better to download it first, add the additional stores, delete all the existing ones, and then re-upload. Re-uploading stores may lead to duplicate entries.
Thank you for your 5-star rating! We are so pleased that you are enjoying your experience with the new Store Locator and appreciate your acknowledgement of our agent's hard work in getting the colors and typography just right. We truly value your feedback on the bulk upload process and will keep in mind your suggestion to use deleting and re-uploading stores to make bulk updates. Once again, thank you for your positive review!
Jennie was very helpful with resolving an issue after we installed a new theme on our website. Quick resolution, very happy
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Very responsive to resolve any issues! Excellent followup as well. Love this App!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Very clean and simply store locator to let me customers find the stores in their area that stock our product. The search can be by location or address, as well as scrolling map. I am very happy with it, it has enough customization for what I need. I had one small issue and it was resolved same day. Very happy!
Thank you so much for your 5-star rating! We are delighted to hear that you are very happy with our store locator. Specifically, we are thrilled that our system has enough customization for your needs. It is also great to hear that you had a small issue which was resolved right away. We really appreciate your feedback!
Works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.
Thank you so much for your 5 star rating! We are delighted to hear that you are enjoying the customer experience and the app itself. We also appreciate that our support agent and the tech support team have been able to handle all of your questions. We are thankful for your support.
We had a great service, quick resolution. Jena is really dedicated to solve our issues. Thanks again.
Thank you so much for your 5 star rating! We are delighted to hear that you had a great service experience with us, and that we were able to quickly resolve the issues that you had. We are incredibly grateful for your recognition of agent's dedication. We do appreciate a lot your feedback!
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