All reviews

Rating Breakdown

  • 5
    93% (106 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)
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5 / 5 Share

Nov. 14, 2022

Great little app for the price. Really useful in showing all of our shops that carry our products. Helps increase customer engagement.

Store

HSG

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 10, 2022

Jena Nguyen from the support team was super friendly and helpful when I reached out with an image loading issue, and was able to quickly identify what went wrong in my application. Her fast responses made it easy to plan our next steps to get the issue fixed. This is a great and easy to use app with free premium features if you configure your own API key! It also has amazing customization options, making it simple to create a beautiful store locator.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 20, 2022

Jennie and Dinh Trong Linh quickly checked our issue in your feedback. Now the store locator works well in my turbo portland theme. Highly recommend this app if you need store locator fuctions in your store.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 21, 2022

App is good and does the job! I'm really happy about my choice of app and the possibuilities in it. Furthermore, their support team is amazing - really skilled and helpful and willingly to get the job done without letting the customer wait for too long. They will help with all kind of requests and will do everything in their power to get you satisfied - a lot of customer services could learn from them. A big thank you to Jennie and Dinh Trong Linh for their big help and amazing service.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 6, 2022

We use this app to display a map of dealer and installers. Love the feature of being able to tag each store with a category so they can be filtered by the customer.

Store

B2BFAB

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 6, 2022

We started using the app a few weeks ago (after having tested different apps and not finding exactly what we were looking for) and are very happy with it. It’s free as we’re using our own API key, it’s highly customisable, and it works flawlessly! When we had a small issue we reached out to the support, who took on our issue super fast (shoutout to Jennie and Pham Van Hoan!) and found a solution. Overall we can only recommend going for this solution!

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 5, 2022

The app is very easy to use, and the support team quickly helped me with adjusting the app to my theme!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 6, 2022

Being a customer service week, I thought this would be the best time to write this review. My experience went from frustration to great, thanks to Jena and the developer Dinh Trong Linh. Jena has been kind, patient, and helpful for the last couple of weeks. Being on different continents meant that we were in different time zones. Still all questions I left and requests were addressed on time. Very happy that they offer customization at no extra cost. Dinh Trong Linh who worked on our site, did a wonderful job tweaking per the brief given. Two months in, Jena continues to check in. Why this app? The store locator page looks similar to the rest of the site, which is one of the big reasons we moved from the previous app. Having images/logos makes the page look great. One doesn't have to be a technician to use this app, there is a step-by-step guide to help. When in doubt or your stuck, there have excellent customer support to help out. I highly recommend this app to anyone looking for exceptional service.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 26, 2022

I first wrote in for some help on mass changes on all our locations, and got connected with Jena Nguyen who was more than helpful and friendly. Jena patiently helped to understand the issues I was experiencing, and took the extra time to advise better ways to improve the website. Biggest thanks to the developers Phung Viet Tung and Dinh Trong Linh who executed what I needed, and who went the extra mile to help us - the team's help was much appreciated!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

I had an issue with doing a bulk import of store locations for our store locator and Jena was so helpful. Not only did they follow up multiple times to help me but also provided such great service. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Jena was super helpful in responding to my problems. Definitely an easy app to use. Would recommend to many.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Gigi and BSS Commerce provided quick responses and strong support to my questions where store addresses and map pins needed attention. This app is a good value and support has been strong.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Great app, received some great support from Gigi as the supporter and Viet Trung as the technician. Have approached them twice for support and have managed to resolve my issue very quickly. Easy to use and price point is also very friendly, highly recommend. Would like to see further customization options in the future such as font colour, font choices and all in the future so we wouldn't have to contact support to change them when they don't fit our webpage theme.

Store

Rainman

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2022

Great app, very easy to use and the support is excellent if you run into any issues. Highly recommend!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

March 23, 2023

Just installed another shop and App. Jinny Nguyen and Van Hoan made an excellent job helping me to get the page up and running with our Shopify account. We are a star-up company and sure to have selected the right partner for our needs. Well done!!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

4 / 5 Share

May 9, 2022

Jinny and Van Hoan helped me customize this application for my site perfectly. With patients and communication, we were able to get the job done. It's always nice when a developer goes out of their way to make the application work perfectly for your site. This map was a huge upgrade over our replacment. Very happy with this app and support!

Using app

21 days

Total reviews

10

Average rating

4.8

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. However, we cannot help you get the perfect satisfaction. We've contacted with you via email for further assistance. Please check it out. Cheers!

5 / 5 Share

May 5, 2022

Truly excellent support team, Amber and Gigi really helped and got the app up and running again on my store. ⭐️⭐️⭐️⭐️⭐️

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 27, 2022

Jinny as the supporter and Van Hoan as the technician It's always aggravating when you have to reach out for help with any app you have on Shopify and it is especially aggravating when the support team for that app is subpar. That was not the case I had yesterday. I was pleasantly surprised and really just excited that Jinny and Van Hoan were able to answer my questions and repair a slight technical issue I was having in just a few minutes. Best helped I have received with an app hands down! The store locator app has helped grow my distribution network dramatically this year so I'm glad the issue was worked out so I wouldn't have to start over with a different app.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

4 / 5 Share

April 24, 2022

Although I had a bit of trouble getting the app installed and working on my site, the customer service provided by Jinny and the technical skills from Van Hoan were incredible. Jinny especially was incredibly responsive and helpful with every question I had throughout the process and they both worked tirelessly to assist me to get the app up and running. Very happy with both the app and the assistance provided.

Using app

15 days

Total reviews

3

Average rating

4.7

Developer Reply

From BSS Commerce Team. We are all happy that in the end, the problem was solved quickly. Hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 22, 2022

Jinny as the supporter and XuTho as the technician was amazing - they solve our problem perfectly, awesome!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!