All reviews

Rating Breakdown

  • 5
    91% (117 ratings)
  • 4
    5% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2022

We use this app across many of our sites, Gigi and the tech guy, Xu Tho are very responsive with any issues that I have had. Good service, happy to recommend.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

4 / 5 Share

Jan. 11, 2022

Had a few glitches when we first set this app up. I raised a support ticket which took a few days to be answered due to being the weekend and different time zones. However once it was looked at the issues was very quickly resolved. For us the extra info of where people are searching will prove invaluable to setting up new shops, so worth paying for the extra tier I probably would have given it 5 stars if it had worked first time

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

June 21, 2022

Great app, we tried a different app before we moved our store locator to BSS and we are VERY happy with this one. BSS never disappoints! (We use other BSS apps, too) The customer and tech support is excellent and they really go out of there way for their customers. We use various BSS apps for multiple Shopify stores. Can highly recommend BSS Wholesale Solutions, too. Both apps work smoothly and have great features. Extremely quick in response and great to work with! Thank you, Emma & Team!!! Gute app, wir haben vorher andere ausprobiert. Wir nutzen auch andere BSS apps, passt und läuft alles. Exzellenter customer service, Emma ist grossartig, und das gesamte Team geht versucht auf Anfrage auch Dinge zu prüfen und sofern möglich zu machen, die die apps von Haus aus nicht liefern. Wir nutzen mehrere BSS apps in mehren stores. BSS Wholesale Solutions (auch um um B2B und B2C in einem store zu kombinieren) ist auch sehr zu empfehlen. Sehr schnell und super in der Zusammenarbeit! Vielen Dank an Emma und das gesamte Team!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 29, 2022

We substituted another store locator app by BSS Dealer & Store Locator. As you know there are a bunch of store locator apps on Shopify. However, this app combines all advantages and even tops that on a technical level. You can search by Location or name and, most important to us, give tags for special dealers like Premium-Dealer to give the user an better impression of the dealer he is looking for. The cost-performance ratio is outstanding, taking also into account their support: The support of BSS is, like always, excellent, both on the fast communication track by Jinny as the supporter and XuTho as the highly skilled technician. We really appreciate their help and fast understanding of our requirements! Last, but not least, they helped us in importing our dealer data and optimized it for our purpose! Thank you very much for that, Steph and Duong!

Store

07eins

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 14, 2021

Great app, fast support and i like it! Thank for support team (Gigi & XuTho) Recommend for everyone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

About 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Nov. 17, 2021

Great app, customizable and exactly what we were looking for! We had a slight issue installing the app on our Shopify website but Steph from customer service and tech genius Xuan Duong helped us super quickily and all through Whatsapp! Great service, highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Great thanks from Gigi and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Oct. 12, 2021

Great Services and App works great! The tech team (Gigi - the supporter) helped to solve the problem very soon!!! Recommend for everyone!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Great thanks from Gigi and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 29, 2021

Problem occurred & the tech team helped to solve the problem within 2 hours! The app is easy to use too!

Store

C S Tay

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Great thanks from Gigi and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 20, 2021

App works great, customers find it easy to use and the help team (Gigi) are legends. Can't recommend highly enough. All the Apps from these guys are the best. LEGENDS!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for using our apps on your both stores. Please enjoy them now and let us at [email protected] or Whatsapp number (+84)987602961 if you need our support. Cheers!

5 / 5 Share

Sept. 15, 2021

I was looking for a locator that would give me statistics on where people are looking for our product. Not only did this application give me that but I submitted suggestions to make my reporting easier and they implemented them within just a few weeks. TOP NOTCH SERVICE. Smooth running application that is both intuitive and functional. Customer service and development are "ON IT" and responsive to consumer needs.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Great thanks from Gigi and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 7, 2021

The store locator app was super easy to install and upload addresses. I had a slight tech issue and customer service was A+.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks, Jen for your kind words. Hope everything works well now and we are happy to help if you need further support. Best, Steph and the Team.

5 / 5 Share

Sept. 2, 2021

We've used this app and are really happy about it. App is highly customizable and the customer service is great. At first we had some speed issues however they've managed to fix this within 2 days! No complaints and highly recommend this app for this price!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

A great thanks from Gigi and the team. Hope everything works well now and enjoy our app! Don’t forget to reach the team at [email protected] anytime you are in need.

5 / 5 Share

Aug. 19, 2021

This App works well, as advertised. Needed a little help after install to make it comply with our custom theme, team was efficient in taking care of the issue.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

A great thanks from Gigi and the team. Hope everything works well now and enjoy our app! Don’t forget to reach the team at [email protected] anytime you are in need.

5 / 5 Share

Aug. 17, 2021

App is simply great. I’m a user with the free subscription and I can’t believe an app this good exists and is also free. Support is great too. Highly recommended.

Using app

16 days

Total reviews

8

Average rating

5.0

Developer Reply

A great thanks from Gigi and the team. Hope everything works well now and enjoy our app! Don’t forget to reach the team at [email protected] anytime you are in need.

5 / 5 Share

July 27, 2021

So far we have been very happy with this app. The email support has been very responsive and helpful which is HUGE when using so many apps. Thank you!

Using app

20 days

Total reviews

7

Average rating

5.0

Developer Reply

A great thanks from Gigi and the team. Hope everything works well now and enjoy our app! Don’t forget to reach the team at [email protected] anytime you are in need.

5 / 5 Share

July 1, 2021

We have distributors all over the world and this app is great to show where they are and how to contact them. It's easy to use and really powerful with a lot of different options. We needed some help getting it set up and the support staff were really helpful and quick to respond. We're very happy with the app and the support!

Using app

8 days

Total reviews

6

Average rating

5.0

Developer Reply

A great thanks from Gigi and the team. Hope everything works well now and enjoy our app! Don’t forget to reach the team at [email protected] anytime you are in need.

5 / 5 Share

June 25, 2021

Amazing customer service via email by Gigi, and really fast resolution of my issue! Also, love the app and love the monthly price!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

A great thanks from Gigi and the team. Hope everything works well now and enjoy our app! Don’t forget to reach the team at [email protected] anytime you are in need.

5 / 5 Share

June 18, 2021

So far I have been using this app very well, and get support from the team when I need it. Hopefully in the near future, will develop more new functions to bring users the most comfortable feeling possible.

Using app

About 2 years

Total reviews

11

Average rating

5.0

Developer Reply

A great thanks from Stephanie and the team. Hope everything works well now and enjoy our app! Don’t forget to reach the team at [email protected] anytime you are in need.

5 / 5 Share

June 3, 2021

The product is very easy to use and looks good in our store. The customer support was extremely good as well. I had a (self-inflicted) issue with an API and some minor formatting, and had a support staff + technician help me through them all within 20 minutes of me reaching out.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

A great thanks from Stephanie and the team. Hope everything works well now and enjoy our app! Don’t forget to reach the team at [email protected] anytime you are in need.

5 / 5 Share

May 27, 2021

Works brilliantly, and the support is just 5 stars! I had a small issue with the app not showing up on the front end, and the support immediately resolved it for me.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

A great thanks from Stephanie and the team. Hope everything works well now and enjoy our app! Don’t forget to reach the team at [email protected] anytime you are in need.