ELKLOOK Eyewear review for Debutify Product Reviews & QA

1 / 5

June 29, 2022

Slow and perfunctory support that doesn't understand user needs at all. The comment part doesn't show up, but the customer support only tells me "you can see it after you import it", my product doesn't have any comments, how can I import it? Make fake reviews? Debutify's style is to keep bombarding you with emails before you use it and keep telling you how good their products are, but after you actually use it, no one cares about you. All replies in official languages, mechanical replies, slow replies! I'm also a Debutify Theme enterprise plan user, so to speak, I spend dozens of dollars a month and don't get the 24*7 live customer support they promise! Debutify's management should review, and the customer support executive should resign! Wasted my energy and money for nothing, a hard lesson!

Using app

3 days

Total reviews

3

Average rating

3.7

Debutify Product Reviews & QA for Shopify
Debutify Product Reviews & QA
3.8 star
31 reviews

Debutify Product Reviews & QA

Developer
Shopify App Store