All reviews

Rating Breakdown

  • 5
    68% (21 ratings)
  • 4
    3% (1 ratings)
  • 3
    13% (4 ratings)
  • 2
    10% (3 ratings)
  • 1
    6% (2 ratings)
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2 / 5 Share

Sept. 14, 2021

We are willing to give this app a serious try because it comes highly recommended by others however it is impossible install it since the shopify app store links to the wrong link. The correct link should be https://deepmine.herokuapp.com/login

Using app

18 days

Total reviews

4

Average rating

3.8

3 / 5 Share

May 18, 2020

The app is useful and helpful.. but out of nowhere the price doubled. Will look into other options.

Using app

About 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Sorry for the confusion! My charges are based on the number of orders in your store; so therefore larger stores (or stores that grow) will need to be charged more. This is because my primary costs are based in storage costs. If you or anyone would like a simpler option, let me know, but it will involve a some level of sacrifice, such as deleting data and/or looking at only a certain time period since ultimately the charges are based on the amount of storage required.

2 / 5 Share

Jan. 21, 2019

It works great and does its job for what it says it's supposed to do but no one responds to my support requests.

Using app

22 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 4, 2017

This app will make your life easier and has a wealth of great data that can be extracted from it.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2017

This is a fantastic app and Ryan is super quick to respond and helpful. Sadly, we needed to turn to some more custom options, not because of any deficiency in his app, but because we have a unique data situation. But I was happy to try it and know I will return when I have another client that needs good solid reporting at a good price!

Using app

4 days

Total reviews

12

Average rating

5.0

5 / 5 Share

May 6, 2017

So far this is the best app i have tried to track all sales by product name or sku. Even shoes the shipping fees. it helps when running our numbers for all advertising and ROI. Great app and very easy to use

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

May 5, 2017

Great App, the support is impecable and fast, if you need to automate the costs of your products, this is the way to go

Using app

Almost 8 years

Total reviews

4

Average rating

3.8

3 / 5 Share

Jan. 12, 2017

Seemed promising... But simple things like total sales of a specific product were not accurate when compared to manually filtered Shopify data in excel.

Using app

18 minutes

Total reviews

1

Average rating

3.0

4 / 5 Share

Nov. 28, 2016

Works great. Gives us the detailed info we need to track sales and make marketing decisions. Can be a little hard to generate reports at times but probably is more due to my inconsistent use and lack of training. Paul White, Ph.D.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

1 / 5 Share

May 2, 2020

I do not get any responses from support and I have emailed them 3 times! The app is showing results for "all time" even after I have applied a filter. I have to delete this app.

Using app

Over 3 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 22, 2016

Deepmine is a great reporting app and a must if you want to be able to keep track of, and report on, cost of goods and margins. I wish Shopify would add another price data field for cost. We've been using Deepmine on our shop selling gifts for men for a few years now and it's one of our must-have apps.

Using app

About 7 years

Total reviews

7

Average rating

5.0

3 / 5 Share

Feb. 8, 2017

3rd and Final Review (Neutral) Ryan wrote to me to express his concern about my experience with Deepmine. He also generously refunded our costs for using Deepmine for 2016. I appreciate his willingness to make things right. Wishing him and this app the best. 2nd Review (Negative) Do Not Buy. Deepmine hasn't updated their code or added anything of value in over a year. They released a "new" version in 2015, but it's worse than the old version. They don't deserve your money, because they aren't working for it. They responded to feature updates and requests with "we'll think about it" and other dismissive phrases. 1st Review (Semi-Negative) Because we are over 5,000 orders, the app charges us $20 per month. That's $240 / year which I don't think this app is worth by any stretch of the imagination. I'd easily pay $120/year, or even $150 for the number of usages, but $20 is hilarious considering shopify costs us $30/month and does about 1000 other things for us. This software does a few things, and doesn't even do them well.

Store

Seedles

Using app

Almost 2 years

Total reviews

13

Average rating

3.9

5 / 5 Share

July 23, 2015

I absolutely love this App. For one, it allows us to enter our costing and get everything in report. We have our accounting software, but our accountants us it. I would much rather use this to get my reports and do my analysis. This App gives me so much flexibility in running multiple types of reports. There are just a couple of things I would add but overall Awesome App!

Using app

8 months

Total reviews

6

Average rating

5.0

2 / 5 Share

July 9, 2015

Loved it until!! I had to cancel customer orders, but unfortuantely Deepmine doesn't. In my case I like to see what the popular trending items are. If they aren't selling I need to evaluate why. DeepMine doesn't cancel orders so I have false data, false data doesn't do anyone any good... They won't even give you an option: all orders, canceled orders, sold orders.

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 4, 2014

A very good App providing better functionality and ease of reading with great exporting. Very fast and accurate. One thing it needs to add is a filter based on location. I would like to see Web and POS broken out as a filter otherwise keep it up!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2014

LOVE LOVE LOVE LOVE LOVE this app. It has saved us so much time calculating payments for our vendors. As a consignment store I highly recommend this program!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 18, 2014

Really great app! Especially the part with Cost of Goods, so calculating your profits (and not just turnover) is very simple. However it would be nice to also see total profits in the overview (in the order tab, next to total turnover, taxes, shippment costs and discounts). What I also really like are the automated daily e-mail reports and the partner part. This makes our lives much easier as we also sell goods in our store that is on "commission", we pay our providers / partners 50% of the turnover. And last but not least the turnover by Vendor is also nice.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2014

My most-used app for generating reports of any kind. I can easily provide my bookkeeper with sales tax reports, compare sales of various products to see which is more popular, or understand how much inventory to order to hold me for six months based on sales. Fantastic and completely worth it.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2014

My most used app. Super-helpful. Makes accounting a breeze. I love Deep Mine!

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 9, 2013

Great app, great customer service. Needed an additional accounting option added, contacted the app developer, and he added the function within a week and maintained great communication throughout the process. Great way to track your strongest items, manage and maintain profit margins, and especially useful when paying out partners. Strongly recommend trying this one out!

Using app

About 6 years

Total reviews

1

Average rating

5.0