MAAGS DESIGNS review for Delhivery ‑ Logistics Platform
May 29, 2024
Tons of issues: There is no mobile app as of now. You also don't get status updates email. They don’t have any Promise app to let customers an estimated delivery date on product page. Have shipped few items via them, and delivery has been late by almost 4 days minimum in most, which leads to poor customer experience.
Dear Team Maags Design, we appreciate your feedback and would like to apologize for the experience you had while using our services. We will utilize your experience with us within our customer satisfaction process to further improve our shortcomings. As discussed, order status is auto-synced from Delhivery One to Shopify and we shall keep you updated about the rest features as and when they are released.
Delhivery - Shopify App for D2C and eCommerce Logistics