Delhivery ‑ Logistics Platform
The reviews for the Delhivery Shopify App highlight several issues faced by users. The main themes include technical issues with the app, poor customer support, delays in pickups and deliveries, data security concerns, and lack of proper communication. Users have expressed frustration over the app not working properly, manual data entry requirements, and difficulties in reaching the Delhivery team for support. There are also complaints about fake updates, delays in dispatching parcels, and issues with the courier service itself, such as weight discrepancies and unresponsive local delivery centers. Overall, the app seems to have significant usability and service quality issues that are impacting users' business operations and customer satisfaction.
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Delhivery ‑ Logistics Platform delhivery is very very bad please don't use this company is not good
Tried making a account on their website multiple times, It always says the account is created but when I try to login the account does not exist. Worst ui experience. Fix it and get a option to give support to the people who dont have a account on your portal, You guys might be good in business but you are loosing customers to your weak ui and onboarding
Tech needs to be upgraded, Also Delhivery seller support is not supportive at all, No co-ordination. It is impossible to get in touch with them. FAKE NDR's are high.
The app is not working properly, the shipping data is not being pushed to Shopify, and we have to manually enter the details and fulfil the orders on Shopify. This is time consuming if you have to manually fulfil all orders and Shopify. I have raised multiple requests to delhivery team, but all they keep saying is uninstall and reinstall the app and it should work, but even after doing that, it is not working and there is no proper response from the Delhivery team to fix this issue, absolute trash.
Delhivery has leaked the data for all the Shopify stores, scammers are calling customers asking for OTP and payments. That's why in the garb of app updation they have sent the mail to disconnect the stores. Pure thieves.
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