Delhivery ‑ Logistics Platform for Shopify

Delhivery ‑ Logistics Platform

One-click integration for all your logistics needs

Rating

1.8

feedback

74

Reviews

chart

#1,280

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    1%
  • Less than a month
    26%
  • Less than a year
    53%
  • More than a year
    15%

Reviews Summary

The reviews for the Delhivery Shopify App are overwhelmingly negative, with multiple users expressing frustration over weight discrepancies, charges deducted from wallets, unresponsive customer care, difficulty in reaching local delivery centers, and misleading ticket responses. Users reported issues such as delayed pickups, false updates, inability to speak to real human agents, broken web dashboard, and lack of accountability. Some users mentioned facing customer abuse and tarnishing of their brand due to different products being delivered. On the positive side, a few users appreciated the rates and on-time deliveries.

Highlights

Negative customer service experience and unresponsiveness
Issues with pickups, false updates, and weight discrepancies
Lack of accountability and broken web dashboard
Customer abuse and tarnishing of brand reputation
Appreciation for rates and on-time deliveries

Rating Breakdown

  • 5
    22% (16 ratings)
  • 4
    3% (2 ratings)
  • 3
    5% (4 ratings)
  • 2
    5% (4 ratings)
  • 1
    65% (48 ratings)

Reviews with Text

  • 93% (69)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 10, 2026

I spoke extensively with the delivery team, but they have a lot of technical issues. Anyone else? I'm not getting a proper response from their end—and their service is abysmal!

Store

Alvino

Using app

7 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 9, 2026

Using app

Over 2 years

Total reviews

5

Average rating

5.0

1 / 5 Share

April 9, 2026

I was constantly getting emails from delhivery that you might be facing syn issue and do the following steps to solve it. When i followed the steps and uninstalled the delhivery app from shopify, it is not getting re-installed again as saying 'unable to fetch store data' and there is no prompt response from delhivery team.

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

April 8, 2026

not able to install it. error is coming : Failed to fetch shop data. syncing is an issue rn.

Using app

Almost 3 years

Total reviews

2

Average rating

1.0

5 / 5 Share

April 7, 2026

very good service

Using app

About 2 years

Total reviews

3

Average rating

3.7

All reviews

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