Delhivery ‑ Logistics Platform for Shopify

Delhivery ‑ Logistics Platform

Delhivery - Shopify App for D2C and eCommerce Logistics

Rating

2.9

feedback

34

Reviews

chart

#11,443

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    32%
  • Less than a year
    65%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite mixed, with a significant number of negative ratings highlighting issues with customer service, high charges, integration problems, and lack of support. Users have expressed frustration with delayed pickups, incorrect weight charges, poor communication, and difficulty in syncing orders automatically. On the positive side, some users have praised the app for its seamless integration, ease of use, and cost-effectiveness. The app seems to have a significant impact on streamlining logistics for some businesses, with positive feedback on bulk order processing and responsive teams.

Highlights

Mixed reviews highlighting issues with customer service, high charges, and integration problems
Positive feedback on seamless integration, ease of use, and cost-effectiveness
Frustration with delayed pickups, incorrect weight charges, and poor communication
Praise for the app's impact on streamlining logistics and positive feedback on bulk order processing
Users experiencing difficulties with syncing orders automatically and lack of proper support

Rating Breakdown

  • 5
    35% (12 ratings)
  • 4
    12% (4 ratings)
  • 3
    9% (3 ratings)
  • 2
    3% (1 ratings)
  • 1
    41% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 11, 2024

Superb

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

April 26, 2024

Pathetic customer service experience and high charges, also no call support, I do not recommend this app go with Shiprocket or Nimbuspost they are much better in customer service and everything

Using app

About 2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

April 22, 2024

My Experience is very poor with Delhivery in terms of linking with Shopify. I am still not able to link for the last two weeks despite creating two tickets. Very disappointed

Using app

17 days

Total reviews

2

Average rating

3.0

Developer Reply

We are so sorry this was your experience while trying to integrate our app. Our team has identified the issue and have fixed it. Your Shopify is successfully connected to Delhivery One. We shall continue to improve our services to get a better rating the next time

5 / 5 Share

April 22, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful.

1 / 5 Share

April 22, 2024

It does not integrates properly. Orders are showing on Shopify store but none of them are automatically scheduling pickup. An error displays which says "Fill missing/invalid order details to generate AWB Number"

Store

Zyra

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

We are sorry you had challenges in navigating our application. As we discussed, the mentioned error usually shows up when mandatory order details are missing. In case you still face an issue, you can raise a support ticket with us via One and we shall happily assist you.

All reviews

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