Delhivery ‑ Logistics Platform for Shopify

Delhivery ‑ Logistics Platform

One-click integration for all your logistics needs

Rating

1.7

feedback

78

Reviews

chart

#1,343

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    1%
  • Less than a month
    24%
  • Less than a year
    51%
  • More than a year
    17%

Reviews Summary

The reviews for the Delhivery Shopify App are overwhelmingly negative, highlighting issues with technical upgrades, lack of support, data leaks, fake promises, and inefficient operations. Merchants face challenges with the app not working properly, manual data entry, failed synchronization, and poor customer service. There are complaints about fake status updates, delays in parcel pickups, unresponsive delivery teams, and fraudulent practices. Overall, the app and the associated courier service are deemed unreliable and untrustworthy by users, impacting their business operations and customer satisfaction.

Highlights

Technical issues, lack of support, data leaks
Inefficient operations, fake promises, delays
Poor customer service, unreliable courier service, fraudulent practices

Rating Breakdown

  • 5
    21% (16 ratings)
  • 4
    3% (2 ratings)
  • 3
    5% (4 ratings)
  • 2
    6% (5 ratings)
  • 1
    67% (52 ratings)

Reviews with Text

  • 94% (74)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

April 27, 2026

Tech needs to be upgraded, Also Delhivery seller support is not supportive at all, No co-ordination. It is impossible to get in touch with them. FAKE NDR's are high.

Using app

--

Total reviews

3

Average rating

4.0

1 / 5 Share

April 27, 2026

The app is not working properly, the shipping data is not being pushed to Shopify, and we have to manually enter the details and fulfil the orders on Shopify. This is time consuming if you have to manually fulfil all orders and Shopify. I have raised multiple requests to delhivery team, but all they keep saying is uninstall and reinstall the app and it should work, but even after doing that, it is not working and there is no proper response from the Delhivery team to fix this issue, absolute trash.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

April 21, 2026

Delhivery has leaked the data for all the Shopify stores, scammers are calling customers asking for OTP and payments. That's why in the garb of app updation they have sent the mail to disconnect the stores. Pure thieves.

Store

MiHeSo

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

April 16, 2026

on boarding promises were huge, and deliverables are not even close. Stuck in the loop of fake promises. Each day has a different reason for not picking up the parcels. fake status is posted "shipper unavailable" SIR 24x7 Guard is on duty. It is a work place and not a resident. Status post karne mein toh dimaag laga lein? Khair, Kuch Hone wala nahi hai yahan per likhne ke baad bhi. Last try!! 1 star cause our POC has lot of patience.

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

April 13, 2026

The app is currently not working properly and keeps showing the error “Failed to fetch shop data.” This is causing major inconvenience in daily operations. Even after trying to reinstall the app, the issue persists. Additionally, we are forced to manually enter customer details again, which is time consuming and inefficient. Kindly fix this issue at the earliest and ensure proper synchronization of shop data. A stable and reliable app experience is essential for smooth business operations.

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

All reviews

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