versoz.com review for Delhivery ‑ Logistics Platform

Aug. 17, 2024

Extremely disappointed. Requested multiple times for a call with Account Manager but no response. If this is the performance of sales team/management, then really worried about their operational functioning. 17/08/24 - Further experience. I had my first pickup scheduled today between 2 to 6pm. The delivery executive's contact number provided couldn't be reached for 5 and 1/2 hours. Finally at 7:30 pm when he picked up the call he had no clue about the pickup. When asked when he is coming, he had no clue. Raised support ticket, no response. No other way to contact the support. It's just horrible. Please stay away from Delhivery if you are not looking for impacting your company's reputation.