Akruti Creations review for Delhivery ‑ Logistics Platform

May 20, 2025

Absolutely terrible experience with Delhivery. This is my second consecutive shipment with serious issues, and it’s beyond frustrating. In one case, they marked the shipment as "Delivered" and even sent a WhatsApp message to the customer confirming delivery—when in reality, the customer hadn’t received anything. The customer had to raise a complaint with us, and only then was the package delivered the next day. How can a logistics company be this careless? In another instance, I waited the entire day for a pickup, only to receive a message at the end of the day claiming I was "not available"—which is completely false. No one even showed up. Delhivery clearly lacks reliability, proper communication, and accountability. For a logistics company, that should be the bare minimum. If you value your time, business, or peace of mind, I’d strongly suggest avoiding Delhivery.