
1‑Click Delivery Date Picker
Never miss an order delivery date again
Rating
3.9
feedback
42
chart
#11,334
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
-
Less than a day
-
Less than a month
-
Less than a year
-
More than a year
Reviews Summary
The reviews for this Shopify App are quite mixed. While some users praise the app for its ease of use, helpful customer service, and effectiveness in managing orders, others have had negative experiences. One common theme in the positive reviews is the excellent customer service provided by Tolu, who helped users resolve issues quickly. Users also appreciate the app's functionality in allowing customers to select delivery dates and its ease of integration with Shopify accounts. On the other hand, negative reviews highlight issues such as overcharging, lack of notification about changes in pricing, and technical problems like orders being placed without choosing a date. Some users also expressed frustration with the app's limitations in terms of order management and customization. Overall, the app seems to have a strong customer support system but may need improvements in pricing transparency and technical functionality.
Highlights
Rating Breakdown
All reviews
Feb. 27, 2025
Absolutely terrible - they got rid of POS support without notice despite it still being listed as a feature in their professional plan and to top it off they've been charging me $50 USD per month because that's the price that was listed when i signed up however at some point it was reduced to $30 per month and they didn't change my billing so they have over charged me by $20 a month. UPDATE Feb 27th 2025: The developers PREVIOUS public response which has now been deleted said they would refund me the overages I was charged as they changed their plans "a few years ago". After posting their response they immediately sent me an e-mail where they offered me 2 months refunded in return for removing my review. I said absolutely not as they publicly said they'd review and refund the overages i was charged which is somewhere between $480 and $720 USD - not to mention I haven't been able to properly use the app for my purposes since early-mid January. Without actually coming to an agreement they sent me a refund of 3 months - January, February and March 2025 (Total approx $150 USD), however the issue is that for at least two and a half of those months that they refunded for I haven't even been able to use the app the way I need to so those shouldn't have even been a question as we have support tickets going back to mid January to show this... So this is not a kind gesture this is giving me money back for a product that doesn't work for what I use it for after removing a support for a feature I depended on with zero notice. They have also stated they said they keep no records of when their plans change pricing but that they definitely contacted me to let me know of the change, an e-mail that I can not locate despite my efforts and they have not been able to produce proof of. I can only assume that they either lied as they didn't actually notify existing clients because thet didn't want to be paid less OR they realized how much they would be inclined to refund if they produce proof of an actual concrete change date. I imagine there are others in the same situation and I hope they speak up as this Developer is a dishonest, and is using the app billing policy as a scape goat despite the fact that it is intended to protect long term users not be a detriment to them. They have gaslit me, at points saying the feature still works, tried to provide a "refund" without actually coming to any form of settlement or agreement overall this experience after being a paying customer for over 3 years has been awful. If you are shopping around for apps I strongly recommend looking elsewhere.
Using app
Over 3 years
Total reviews
1
Average rating
1.0
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you’ve experienced. You were on one of our legacy plans, which no longer aligns with our current offerings. We regret any confusion this may have caused regarding its features or pricing. As a gesture of goodwill, we have processed a refund for three full months, as you were actively using the app with the POS feature working until the end of last year. Regarding your review, we respect your right to share your experience. However, we want to clarify that the refund was issued based on your usage and circumstances, not in exchange for review removal. You are free to leave the review if you believe it accurately reflects your experience. If you have any further questions, please let us know.
June 27, 2023
The app plays up if a customer orders more than once in a short frame of time, the second order from the customer always hides the date. I have also contacted the team whether there is an option to NOT offer a delivery date for certain products such as online gift cards as they often have a built in email delivery calendar, which would then clash with the delivery calendar - it wouldn't be a physical product we would send out. I am hoping that by posting this someone would kindly get back to me.
Hello, We have added the Exclude product tags option to tackle your issue. Now you are free to specify your no-delivery product tags.
April 11, 2022
I really like this app. It is easy to use & helpful to our business, ensuring that we don't miss an order for delivery.
Thank you for your review. We are always here to help you out.
March 24, 2021
The app works great for what we required, and after having a few slight difficulties with implementing some of the functionality Tolu was fantastic in helping us resolve it quickly.
Thanks for the review. We are always striving to help each and every customer.
Feb. 21, 2021
I have been using this app both in free and PAID versions have gone back to free option as just keeps letting me down. we are getting far too many orders through with no dates chosen and despite me contacting them and adjustments made it's still happening, very frustrating shopping around now
We are sorry to hear about that. We really tried to help, however, sometimes some incompatibilities with customer themes or third-party apps may interfere with the delivery app performance.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more