All reviews

Rating Breakdown

  • 5
    90% (168 ratings)
  • 4
    5% (10 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 28, 2024

We have a homemade Indian food delivery service in San Jose, CA. The ding doong app is very helpful for us to open the delivery day to our customers as expected by this app. We are very pleased with their quality of product as well as services. The team is very helpful and go above and beyond to fix any app related issues.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2024

helpful staff to help with problems

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear our staff was helpful in resolving any issues you encountered. At DD: Pickup Delivery Date Time app, we're committed to providing excellent support to ensure your experience is smooth and enjoyable. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!

5 / 5 Share

June 19, 2024

With its robust features, intuitive interface, and exceptional support, it not only improves operational efficiency but also enhances the overall shopping experience for customers.

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're thrilled that you find our app's robust features and intuitive interface helpful in improving operational efficiency. Our exceptional support team is dedicated to enhancing the shopping experience for you and your customers. If you have any more insights to share or need further assistance with DD: Pickup Delivery Date Time app, feel free to reach out. Happy scheduling!

5 / 5 Share

June 14, 2024

This is a phenomenal app- I use Ding Doong to allow customers to select their delivery date (we are a bakery that offers local delivery), and the widget itself is visually pretty, easy to use, and easy to adjust the settings. But what really separates this app is the top notch customer service- they allow you to chat them 24/7 and always reply within 24 hours max. They have helped me through several issues already, and have been absolutely professional, caring, and helpful. I truly feel valued by them!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review of the DD: Pickup Delivery Date Time app! 😊 We're thrilled to hear that you find the app phenomenal and that the Ding Doong widget is visually appealing and user-friendly for your bakery's local delivery service. We're also delighted that our customer service team has been able to assist you promptly and professionally. Your satisfaction is our priority, and we're here to support you every step of the way. If you have any more feedback or questions, please feel free to reach out. We truly appreciate your support! 🌟👍

5 / 5 Share

May 24, 2024

Great, helpful customer service when needed!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you found our customer service great and helpful for the DD: Pickup Delivery Date Time app. 😊🌟 If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help you make the most out of our app! 🚚📅

5 / 5 Share

April 15, 2024

I have just got the app for my Bakery business. I had the most extremely helpful assistant Tracy help me out with my issues to get the site ready for customers. Tracy did a great job! <3

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

💼 Thank you for choosing DD: Pickup Delivery Date Time app for your bakery business! 🍰 We're thrilled to hear about your positive experience with Tracy. 🌟 We're dedicated to providing excellent assistance to ensure your site is ready to serve your customers seamlessly. Thanks for the kind words! 💖

5 / 5 Share

April 9, 2024

Super excellent customer service who goes out of their way to help and accommodate to the best of their ability! Although my issue wasn't solved, they repeatedly tested it on their end and it was working fine. It must be something wrong with mine, but so long it's working for others then that's all it matters. The team is also so very friendly, kind, and responsive answering all the questions I had. I can see myself using the app on a long term since it offers everything I'm looking for after a long long search. Thank you and keep up an amazing work!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

🎉 Thank you so much for your fantastic review of DD: Pickup Delivery Date Time! 🚚 We're thrilled to hear about your experience with our super excellent customer service team! 💫 It means the world to us that you found them helpful and accommodating. 🌟 While we're sorry to hear your issue wasn't solved, we're glad to hear that it seems to be working fine on our end. 🛠️ Don't hesitate to reach out if you need further assistance troubleshooting! 🤝 We're here to help! 🌐 We're delighted to know that you see our app as a long-term solution after your extensive search. 🕵️‍♂️ We're committed to providing everything you're looking for and more! 🚀 Thank you for your support and encouragement! 💖 We're excited to continue serving you and making your experience even better! 🌈 Keep up the amazing work yourself! 💪🎈

5 / 5 Share

March 26, 2024

Packed with features and great customer service. They'll help you set up!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you find our DD: Pickup Delivery Date Time app packed with features and that you're pleased with our customer service! 🌟 Our team is dedicated to providing top-notch support and assisting you every step of the way, including helping with setup. 💼 Your satisfaction is our priority, and we're here to ensure you have a smooth experience with our app. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help! 🚀

5 / 5 Share

March 18, 2024

Great support team

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

🎉 We're delighted to hear that you've had a fantastic experience with our customer service! At DingDoong, we're dedicated to providing top-notch support to our users. Thank you for choosing our Local Delivery Date app, and we're here to assist you every step of the way. If you have any more questions or need assistance, just let us know. Happy delivering! 🚛📆

5 / 5 Share

March 18, 2024

Store

Hanabee

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you for your five-star rating! We're thrilled to know you're satisfied with our Local Delivery Date app. At DingDoong, we strive to deliver the best experience possible, and your positive feedback means the world to us. If you ever need further assistance or have any questions, don't hesitate to reach out. Happy deliveries! 🚚📅

5 / 5 Share

March 12, 2024

I own a local flowershop and a flower delivery service and this app has really helped with managing orders. Customer support is also helpful and fast to respond :) Highly recommend

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you so much for your wonderful review! We're thrilled to hear that DingDoong: Local Delivery Date app has been instrumental in managing orders for your local flower shop and delivery service. 💐 It's fantastic to know that our app has made a positive impact on your business. 🚚 We're also delighted that you found our customer support helpful and responsive - providing quick assistance is our priority! 🤝 Your recommendation means a lot to us. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to support you every step of the way! 🌷

5 / 5 Share

Feb. 28, 2024

Vincent was amazing, for the life of me I couldn’t figure out the API hook up, he patiently walked me through it step by step and resolved my issue! Now I can control my deliveries .. thank you great service

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

🌟 Fantastic to hear about your positive experience with Vincent! 🚀 We're thrilled that he provided amazing support, patiently guiding you through the API hookup to resolve your issue. It's great to know you can now control your deliveries. If you ever have more questions or need further assistance, Vincent and the team are here for you. Thank you for the kind words! 😊🌈 #AmazingSupport #PatientGuidance #GreatService 🌟

5 / 5 Share

Feb. 23, 2024

Great app, amazing support.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! 🌟 We're thrilled to hear that you find our app great, and we appreciate your kind words about our support. If you ever have more to share or need assistance, feel free to reach out. Happy using! 😊🚀 #GreatApp #AmazingSupport 🌐👍

1 / 5 Share

Dec. 25, 2023

Using app

About 5 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We appreciate your feedback and are sorry to hear that you have given our app a low rating. We value the opinions of our users, and we would like to understand more about your experience to address any issues you may have encountered. However, your review does not provide specific details about what went wrong or the reasons behind your dissatisfaction. To improve our app and provide a better experience for all users, we would be grateful if you could provide more information about the challenges you faced. Our team is committed to addressing any concerns and continuously enhancing the app. We also are having an agent contact you via email for further support. If you have any specific feedback or encounter difficulties, please feel free to reach out to our support team directly at [email protected]. We are here to assist you and appreciate the opportunity to make things right. Thank you for your time, and we look forward to hearing from you.

5 / 5 Share

Oct. 30, 2023

ứng dụng thật tuyệt và cần thiết với cửa hàng của tôi. Dịch vụ hỗ trợ cũng rất nhanh và nhiệt tình. Cám ơn team.

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Chúng mình cảm ơn phản hồi của bạn dành cho app! Rất mong sẽ được tiếp tục hỗ trợ bạn trong thời gian tới với nhiều tính năng mới của app!

5 / 5 Share

Oct. 2, 2023

Amazing App just what we needed for our store, easy to work with the developers and looks great on our site.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

We’d like to thank you again for taking the time to write this review of our DingDoong: Delivery + Pickup app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

5 / 5 Share

Sept. 18, 2023

Niel was patient with me and guided me through the process to set up the app exactly how we need to use it in our company. Appreciate the clear and quick communication and can recommend this app and team to everyone!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app and the support from Niel. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

5 / 5 Share

Aug. 9, 2023

this app is easy to use, user friendly to the customer on my website and looks very minimal and modern on my website. also, great support team. they answer fast and solve issues immediately

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for posting your positive review. We value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner. Hope for nothing but your business’s growth 🔥🚀

5 / 5 Share

Aug. 6, 2023

The app is suitable for F&B delivery and pickup and the app developer is very helpful whenever I encountered issues that need to be improved. Hope they can do room bookings as well in near future.

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰 All the best, Joyce

5 / 5 Share

July 17, 2023

Only just signed up with these guys and needed some support and I got a response within less than a minute, really good support!

Using app

5 days

Total reviews

5

Average rating

4.2

Developer Reply

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!