DingDoong: Delivery Date
The ultimate local delivery and store pickup date picker
Rating
4.8
feedback
195
chart
#2,033
All reviews
Rating Breakdown
Feb. 28, 2024
Vincent was amazing, for the life of me I couldn’t figure out the API hook up, he patiently walked me through it step by step and resolved my issue! Now I can control my deliveries .. thank you great service
🌟 Fantastic to hear about your positive experience with Vincent! 🚀 We're thrilled that he provided amazing support, patiently guiding you through the API hookup to resolve your issue. It's great to know you can now control your deliveries. If you ever have more questions or need further assistance, Vincent and the team are here for you. Thank you for the kind words! 😊🌈 #AmazingSupport #PatientGuidance #GreatService 🌟
Feb. 23, 2024
Great app, amazing support.
Thank you for your positive feedback! 🌟 We're thrilled to hear that you find our app great, and we appreciate your kind words about our support. If you ever have more to share or need assistance, feel free to reach out. Happy using! 😊🚀 #GreatApp #AmazingSupport 🌐👍
Dec. 25, 2023
Hi, We appreciate your feedback and are sorry to hear that you have given our app a low rating. We value the opinions of our users, and we would like to understand more about your experience to address any issues you may have encountered. However, your review does not provide specific details about what went wrong or the reasons behind your dissatisfaction. To improve our app and provide a better experience for all users, we would be grateful if you could provide more information about the challenges you faced. Our team is committed to addressing any concerns and continuously enhancing the app. We also are having an agent contact you via email for further support. If you have any specific feedback or encounter difficulties, please feel free to reach out to our support team directly at [email protected]. We are here to assist you and appreciate the opportunity to make things right. Thank you for your time, and we look forward to hearing from you.
Oct. 30, 2023
ứng dụng thật tuyệt và cần thiết với cửa hàng của tôi. Dịch vụ hỗ trợ cũng rất nhanh và nhiệt tình. Cám ơn team.
Chúng mình cảm ơn phản hồi của bạn dành cho app! Rất mong sẽ được tiếp tục hỗ trợ bạn trong thời gian tới với nhiều tính năng mới của app!
Oct. 2, 2023
Amazing App just what we needed for our store, easy to work with the developers and looks great on our site.
We’d like to thank you again for taking the time to write this review of our DingDoong: Delivery + Pickup app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.
Sept. 18, 2023
Niel was patient with me and guided me through the process to set up the app exactly how we need to use it in our company. Appreciate the clear and quick communication and can recommend this app and team to everyone!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app and the support from Niel. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Aug. 9, 2023
this app is easy to use, user friendly to the customer on my website and looks very minimal and modern on my website. also, great support team. they answer fast and solve issues immediately
Thank you for posting your positive review. We value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner. Hope for nothing but your business’s growth 🔥🚀
Aug. 6, 2023
The app is suitable for F&B delivery and pickup and the app developer is very helpful whenever I encountered issues that need to be improved. Hope they can do room bookings as well in near future.
Using app
12 months
Total reviews
3
Average rating
5.0
Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰 All the best, Joyce
July 17, 2023
Only just signed up with these guys and needed some support and I got a response within less than a minute, really good support!
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
June 20, 2023
とても良いアプリです。他には無い機能があり、日本人向けのビジネスに役立ちます。長年使っております。価格が安いアプリですが、サポートセンターは親切でトラブルを解決してくれます。ショッピファイはその自由度から、エラーが起きやすいプラットフォームだと思います。だからこそ、親切なサポートセンターであることはアプリを使う上での必要条件だと思います。
貴重なお時間を割いてレビューをご投稿いただきまして誠にありがとうございます。 🥰 🥰🥰 ユーザーとしてご利用いただき大変光栄です。今後ともアプリをお楽しみいただければ幸いです。 私たちはできる限りのお手伝いをさせていただきます。いつでもご対応いたします。 5つ星本当にありがとうございます! 🌟
May 12, 2023
Top notch customer service, especially from Anna. Will definitely recommend to others who require customers to specify delivery and timing for their cart out!
We appreciate you sharing the experience you've had with our DingDoong: Delivery + Pickup app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰
May 10, 2023
Great App and great people! They care our business and needs like their own. As my theme is a tough one, their 3 people Omega, Andy and Anna spported us, all are very caring. Especially Anna, who is the tech support, was so helpful and made my day! The features of their App is the best and meet all of our local delivery/pick-up needs. Really appreciate their help.
We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
May 5, 2023
Great app, it boosts the UX of our website. Support is also quick and very friendly. Big thanks to Anna for her assistance in solving the problem.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
April 27, 2023
super helpful, fantastic team , looking forward to use more this app xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team at Omega receives your feedback – they’ll be thrilled to hear your kind words.
April 14, 2023
The app works well and with a little help we now have it as perfect as it could be for our purpose. Thanks a lot to Diego for the great support and proactive help.
We are amazed by your kind words.😍 We appreciate the time you took to write such a wonderful review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻
April 7, 2023
We've been searching for a Delivery & Pickup app that allows us to set special rules for some of our products, set delivery cut-off times, and disable certain delivery dates. DingDoong is the only app we saw that suits all our requirements. We also contacted them for help in updating our Order Confirmation email and Order Status page to reflect our customer's chosen delivery date. Anna was so quick to assist us and is very knowledgeable. Highly recommend this app! Thanks again, team!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
April 5, 2023
I must say would recommend this app. Great customer service and quick help with any trouble shooting.
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
April 3, 2023
I'm just starting to use the app, but I already like that there is a very responsive team here and they help me set up the widget very cool. Thank you very much! There is also a very wide functionality here :)
It’s great to hear that you had a positive experience with Omega’s Dingdoong app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
March 30, 2023
I recently had the pleasure of experiencing excellent customer. From the moment I reached out to them with my concerns, their team was attentive, professional, and went above and beyond to help me solve all of my problems.
We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for the 5 stars! 🌟
March 28, 2023
Does just what it says and GREAT customer service. Helped me through all my setup issues quickly. Very friendly, too. Thanks Tracy!
Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tracy receives the recognition they deserve. Thank you again, have a great day!