DingDoong: Delivery Date
The ultimate local delivery and store pickup date picker
Rating
4.8
feedback
195
chart
#1,982
All reviews
Rating Breakdown
Review RSS Feed
Nov. 17, 2024
Very efficient support !
Thank you for the great review! 😊 We're so happy to hear that you had an efficient support experience with DingDoong: Delivery Date. We’re always here to assist you and ensure everything runs smoothly. If you ever need anything else, don’t hesitate to reach out! Thanks again for choosing DingDoong: Delivery Date! 🙌
Oct. 30, 2024
I had an excellent experience working with Dingdoong. Samuel from the help desk was incredibly knowledgeable, patient, listened carefully, asked the right questions, and provided step-by-step assistance. His professionalism and positive attitude turned a potentially frustrating situation into a smooth experience. I highly recommend Dingdoong for outstanding client support!
Thank you for your amazing review of the Dingdoong: Delivery Date app! We're thrilled to hear about your excellent experience and how Samuel provided knowledgeable and patient support. 🌟 It's great to know he made the process smooth and enjoyable for you! We appreciate your recommendation and are here to assist you whenever you need. 😊
Oct. 22, 2024
Samuel was an amazing help .. thx buddy
Thank you for your kind words! 😊 We're thrilled to hear that Samuel provided you with amazing support for the Dingdoong: Delivery Date app. If you need any further assistance, feel free to reach out. We're here to help! 🚀
Oct. 14, 2024
Der Support ist großartig. Immer erreichbar, super effizient und auch in der Lage customized Lösungen anzubieten.
Vielen Dank für Ihr tolles Feedback! 😊 Es freut uns sehr zu hören, dass Sie mit dem Support des Dingdoong: Delivery Date app so zufrieden sind. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, stehen wir Ihnen jederzeit zur Verfügung! 🚀✨
Oct. 9, 2024
Very helpful customer service. Thank you useful app
Store
My Store
Using app
2 days
Thank you for your wonderful feedback! 😊 We're thrilled to hear that you found the customer service for the Dingdoong: Delivery Date app very helpful! If you have any more questions or need assistance, don’t hesitate to reach out. We're here to help! 🚀📦
Aug. 22, 2024
Excelente servicio, 100% recomendados, la mejor atención que he podido recibir, completamente satisfecho.
¡Muchas gracias por tu excelente reseña! 🌟 Nos alegra mucho saber que el servicio del Food Delivery Date & Pickup app ha sido de tu agrado y que has recibido la mejor atención posible. Estamos encantados de que estés completamente satisfecho. Si necesitas más ayuda, no dudes en contactarnos. ¡Gracias por recomendar nuestro app! 😊👍
Aug. 26, 2024
UPDATE: Though I appreciated the help I received from the DingDoong team, I ended up uninstalling the app 3 days after my initial review, from frustration. The app is unfortunately VERY limited in features, in the simplicity of setting up the pre-order schedule I needed. I am currently using the Bird Pickup and Delivery app and their features are far better; even with the FREE plan! VERY happy now! **Initial Review** Honestly, the app was initially a bit overwhelming for me, considering I am a one-woman-show, who wears many hats in her business, FT job and personal life, however, there was one particular individual who went OVER AND BEYOND, in patiently assisting me after a loooong day, Joy. :) Joy was an absolute pleasure to chat with, and incredibly efficient and knowledgeable! Perfect name for someone who can just so easily give you a warm glimmer of Joy and pleasantness to your day! GOOD customer service is practically non-existent these days, however, I genuinely appreciate this Team and hope they stay consistent in their customer service to us business-owners, etc! Thank you kindly!
Hi, Thank you for updating your review and for your kind words about Joy and our customer service. We're sorry to hear that the app didn’t meet your needs and that you found it limiting for your pre-order schedule. We’re continuously working to improve our app, and your feedback is crucial to this process. We’d love the opportunity to address your concerns and make enhancements based on your input. If you’re open to it, we’d be grateful for another chance to support you and demonstrate how we’re evolving to better meet your needs. Please feel free to reach out directly with any specific features or improvements you’d like to see to our email at [email protected]. Your satisfaction is important to us, and we’re committed to providing a better experience. Thank you again for your feedback and for considering giving us another chance.
July 20, 2024
Thank you so much for the 5-star rating! We're delighted to hear that you're pleased with the Food Delivery Date & Pickup app. If you have any further questions or need assistance, feel free to reach out. We’re here to help!
July 8, 2024
excellent support
Thank you for your feedback on the Food Delivery Date & Pickup app! 🌟 We're delighted to hear that you've experienced excellent support. If there's anything else you'd like to share or if you have more feedback, please feel free to let us know. We're here to assist you! 😊🍽️
June 28, 2024
We have a homemade Indian food delivery service in San Jose, CA. The ding doong app is very helpful for us to open the delivery day to our customers as expected by this app. We are very pleased with their quality of product as well as services. The team is very helpful and go above and beyond to fix any app related issues.
Thank you for your wonderful feedback about the Food Delivery Date & Pickup app! 😊 We're thrilled to hear that the ding doong app has been very helpful for your homemade Indian food delivery service in San Jose, CA. It's great to know that you're pleased with the quality of the product and services provided by the team, and that they go above and beyond to resolve any app-related issues. If you have any more feedback to share or if there's anything else we can assist you with, please feel free to reach out. Happy delivering with Dingdoong! 🌟
June 20, 2024
helpful staff to help with problems
We're glad to hear our staff was helpful in resolving any issues you encountered. At DD: Pickup Delivery Date Time app, we're committed to providing excellent support to ensure your experience is smooth and enjoyable. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!
June 19, 2024
With its robust features, intuitive interface, and exceptional support, it not only improves operational efficiency but also enhances the overall shopping experience for customers.
Thank you for your fantastic feedback! We're thrilled that you find our app's robust features and intuitive interface helpful in improving operational efficiency. Our exceptional support team is dedicated to enhancing the shopping experience for you and your customers. If you have any more insights to share or need further assistance with DD: Pickup Delivery Date Time app, feel free to reach out. Happy scheduling!
June 14, 2024
This is a phenomenal app- I use Ding Doong to allow customers to select their delivery date (we are a bakery that offers local delivery), and the widget itself is visually pretty, easy to use, and easy to adjust the settings. But what really separates this app is the top notch customer service- they allow you to chat them 24/7 and always reply within 24 hours max. They have helped me through several issues already, and have been absolutely professional, caring, and helpful. I truly feel valued by them!
Thank you so much for your amazing review of the DD: Pickup Delivery Date Time app! 😊 We're thrilled to hear that you find the app phenomenal and that the Ding Doong widget is visually appealing and user-friendly for your bakery's local delivery service. We're also delighted that our customer service team has been able to assist you promptly and professionally. Your satisfaction is our priority, and we're here to support you every step of the way. If you have any more feedback or questions, please feel free to reach out. We truly appreciate your support! 🌟👍
May 24, 2024
Great, helpful customer service when needed!
Thank you for your kind words! We're thrilled to hear that you found our customer service great and helpful for the DD: Pickup Delivery Date Time app. 😊🌟 If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help you make the most out of our app! 🚚📅
April 15, 2024
I have just got the app for my Bakery business. I had the most extremely helpful assistant Tracy help me out with my issues to get the site ready for customers. Tracy did a great job! <3
💼 Thank you for choosing DD: Pickup Delivery Date Time app for your bakery business! 🍰 We're thrilled to hear about your positive experience with Tracy. 🌟 We're dedicated to providing excellent assistance to ensure your site is ready to serve your customers seamlessly. Thanks for the kind words! 💖
April 9, 2024
Super excellent customer service who goes out of their way to help and accommodate to the best of their ability! Although my issue wasn't solved, they repeatedly tested it on their end and it was working fine. It must be something wrong with mine, but so long it's working for others then that's all it matters. The team is also so very friendly, kind, and responsive answering all the questions I had. I can see myself using the app on a long term since it offers everything I'm looking for after a long long search. Thank you and keep up an amazing work!
🎉 Thank you so much for your fantastic review of DD: Pickup Delivery Date Time! 🚚 We're thrilled to hear about your experience with our super excellent customer service team! 💫 It means the world to us that you found them helpful and accommodating. 🌟 While we're sorry to hear your issue wasn't solved, we're glad to hear that it seems to be working fine on our end. 🛠️ Don't hesitate to reach out if you need further assistance troubleshooting! 🤝 We're here to help! 🌐 We're delighted to know that you see our app as a long-term solution after your extensive search. 🕵️♂️ We're committed to providing everything you're looking for and more! 🚀 Thank you for your support and encouragement! 💖 We're excited to continue serving you and making your experience even better! 🌈 Keep up the amazing work yourself! 💪🎈
March 26, 2024
Packed with features and great customer service. They'll help you set up!
We're thrilled to hear that you find our DD: Pickup Delivery Date Time app packed with features and that you're pleased with our customer service! 🌟 Our team is dedicated to providing top-notch support and assisting you every step of the way, including helping with setup. 💼 Your satisfaction is our priority, and we're here to ensure you have a smooth experience with our app. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help! 🚀
March 18, 2024
Great support team
🎉 We're delighted to hear that you've had a fantastic experience with our customer service! At DingDoong, we're dedicated to providing top-notch support to our users. Thank you for choosing our Local Delivery Date app, and we're here to assist you every step of the way. If you have any more questions or need assistance, just let us know. Happy delivering! 🚛📆
March 18, 2024
🌟 Thank you for your five-star rating! We're thrilled to know you're satisfied with our Local Delivery Date app. At DingDoong, we strive to deliver the best experience possible, and your positive feedback means the world to us. If you ever need further assistance or have any questions, don't hesitate to reach out. Happy deliveries! 🚚📅
March 12, 2024
I own a local flowershop and a flower delivery service and this app has really helped with managing orders. Customer support is also helpful and fast to respond :) Highly recommend
🌟 Thank you so much for your wonderful review! We're thrilled to hear that DingDoong: Local Delivery Date app has been instrumental in managing orders for your local flower shop and delivery service. 💐 It's fantastic to know that our app has made a positive impact on your business. 🚚 We're also delighted that you found our customer support helpful and responsive - providing quick assistance is our priority! 🤝 Your recommendation means a lot to us. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to support you every step of the way! 🌷