D: Local Delivery Date Picker
All reviews
I uninstalled the app after a bug caused all checkouts to be blocked, making my store loose out on hundreds of transactions. Shopify support was able to narrow down the issue pinpointing the app as responsible. Ding Doong support was not able to figure out why this was happening even after more than half a day of looking into it. I deleted the app and my checkout page worked fine again. Only install if you want to miss out on sales.
Hi, We’re truly sorry for the experience you had, and we deeply regret the negative impact this issue had on your store. We understand how critical a smooth checkout process is, and we can only imagine how upsetting it must have been to lose potential revenue due to a bug — especially when trust is placed in our app to support your business, not disrupt it. We take full responsibility for the inconvenience and frustration caused. Our team did investigate the issue with urgency, but it’s clear from your experience that we didn’t identify or resolve the root cause quickly enough. That’s not acceptable, and we completely understand your decision to uninstall the app. We also appreciate you taking the time to share your experience in such detail. Feedback like this — even when difficult to hear — is incredibly important to us. It allows us to improve our systems, strengthen our testing processes, and ensure better safeguards are in place moving forward. The situation has been escalated to our senior engineering team for a full technical review. We are committed to getting to the bottom of what happened and using this as a learning moment to better serve our users. If you're ever willing to give us another chance in the future, we would be more than grateful for the opportunity to support you again — and to earn back your trust. Until then, we truly wish you continued success with your business. Thank you again for your honesty.
App is good and support is also good
Thank you so much for your kind words! 😊 We're glad to hear you're enjoying DingDoong: Pickup, Local Delivery Date and that our support team has been helpful 💬🚚. Your feedback means a lot — we're here anytime you need us. Thanks for choosing DingDoong! 💙
Great Customer Service, fast to reply and very helpful in resolving our issues no matter how long it takes. Dealt with Lynn; very professional.
Thank you for your fantastic 5-star review! We’re thrilled to hear about your great experience with our customer service team. A special shoutout to Lynn for her professionalism and dedication to resolving your issues—she’ll be so happy to hear your kind words! 😊💖 If you ever need further assistance, we’re always here to help. 🙌✨
DingDoong has been the perfect solution for my small bakery! I have a pretty unique setup with alternating porch pickups and fixed market days, and most other delivery/pickup apps either couldn't support my schedule or made it incredibly confusing to manage. On top of that, other support teams were slow to respond — if they responded at all. DingDoong not only works smoothly with my manual request flow, but their support team was fast, friendly, and went above and beyond to customize the widget to match my brand colors. They were the first team that actually listened and worked with me to make the app feel like part of my storefront, not an afterthought. If you're a small business looking for flexibility and real support, I can’t recommend this app enough. It’s been a game changer for us.
Thank you so much for sharing your wonderful experience with DingDoong Pickup, Local Delivery Date! 🌟 It’s fantastic to hear that the app perfectly fits your unique bakery setup and makes managing your alternating porch pickups and market days so much easier. The fact that the support team was fast, friendly, and genuinely attentive to your needs really shows how much they care — customizing the widget to blend seamlessly with your brand is a huge plus! 🎨💪 Your story highlights exactly what small businesses need: flexibility, great functionality, and real human support. Thanks a ton for your strong recommendation — it’s inspiring to see how DingDoong has become a game changer for you! Wishing your bakery continued success and smooth deliveries! 🍞🥐😊
This shopify application is a blessing for the stores doing local deliveries. Functionally, this application is a complete package. They have taken care of all sorts of peculiar requirements which a store owner might have. On top of that their support is fantastic. The team helped me with setting up the application, customizing CSS to match my store's theme. I highly recommend this application. Kudos to the team!
Thank you so much for your fantastic review of the DingDoong Pickup, Local Delivery Date app! 🎉 It’s amazing to hear that the app covers all your local delivery needs and that the team could help you customize everything perfectly to match your store’s theme. Your kind words about the support team really make a difference — we’re thrilled to know they provided fantastic assistance! 🙌 Your recommendation means a lot, and we’re here anytime you need help. Kudos right back to you for being such a great user! 👏😊
Ben was very helpfull with sorting out our problems with delivery section. Thanks Ben
Thank you for your feedback! 😊 We’re so glad to hear that DingDoong: Pickup, Local Delivery Date is working well for you and that Ben was able to help resolve the issues with the delivery section! 🙌💬 We truly appreciate your support, and we’re always here if you need further assistance. Thanks again for choosing DingDoong! 💚
好用的功能,介面清晰,客服的回覆速度也非常快且精準解決問題!
感谢您的反馈!😊 很高兴听到您觉得 DingDoong: Pickup, Local Delivery Date 功能好用,界面清晰,并且客服能够快速有效地解决您的问题!🙌💬 我们会继续努力提供更好的服务,随时为您提供帮助! 感谢您选择 DingDoong,我们会一直在这里支持您!💚
Great customer service when needing help and live chat
Thank you for the wonderful feedback on DingDoong: Pickup, Local Delivery Date app! 😊 We’re so glad to hear that our customer service and live chat support were helpful to you. If you need anything else, don’t hesitate to reach out! 💖🚚💬
Amazing team! The app is both simple and complex as you can define several things, but the support is fantastic. I recommend scheduling a call so they can help with your setup.
Thank you so much for the amazing review of DingDoong: Pickup, Local Delivery Date app! 🌟 We're so glad to hear that you found the app both flexible and easy to use. 😊 It's great to know that our support team was able to assist you with the setup — we love making things as smooth as possible for you! Thanks for the recommendation, and we truly appreciate your trust in DingDoong! 💖📦🙌
The customer service is top-notch and the help is straight-forward and efficient! So happy I chose to use D:
Thank you so much for the awesome review of DingDoong: Pickup, Local Delivery Date app! 🎉 We're so happy to hear it was easy for you to set up, especially compared to other apps. 😊 Glad our chat support could help you quickly offer local delivery for just the right products — and at a better price too! 💸 Your love and support mean the world to us. Thanks for choosing DingDoong! 💖🚚
Harper was very helpful and resolved all of my issues! This app helped my customers select a date and time for pickup/delivery amongst all of our locations. Great App, and great customer service. Highly Recommend.
Thank you so much for your kind review of DingDoong: Pickup, Local Delivery Date app! 😊 We're thrilled to hear that Ben was able to resolve all your issues with great service. He’ll be happy to know he made a positive impact! If you ever need anything else, our team is always here to help. 🚀💙
every single change i make need someone from the dev team to fix. Add a postal code, error. Change the price of something... error. Add a category... ERROR. This app has sucked hours and hours of my life trying to fix their coding errors. and now i've been asked to turn off local delivery. LOCAL DELIVERY!! (its then name of the app) 'cuz they conflict with shopify. PLEASE choose another app. i promise you, this app is a disaster.
Hi David, Kaylee here, Customer Support Leader at the Dingdoong team. I’m truly sorry for the frustration and time this has caused. Thank you for sharing this feedback. We take reliability seriously, and we’re actively working with our team to improve the overall experience (including order management) and prevent these kinds of issues. I’ve reached out to you directly to resolve your concern and I look forward to hearing back from you. Once again, I'm sorry for all the inconveniences caused.
Im using this App for Pickup purposes. Its very affordable and offers great features and user support. Feature request are taken very seriously to satisfy the customer. Support is always friendly and very fast. There was no problem that couldnt be solved by the support team. Perfect app for my use case. Recommend
Thank you so much for your amazing review of DingDoong: Pickup, Local Delivery Date app! 😊 We're thrilled to hear that the app is meeting your needs for pickup and that you find it both affordable and feature-packed. We truly appreciate your recognition of our support team, and we're so glad they’ve been able to assist you quickly and effectively. Your feedback on feature requests is invaluable, and we're always here to listen and improve! Thanks for recommending DingDoong, and we're excited to continue supporting your business! 🚀💙
Thank you for your 4-star review for DingDoong: Pickup, Local Delivery Date app! ⭐⭐⭐⭐ We appreciate your feedback and would love to know how we can make your experience even better. If there's anything we can improve, feel free to reach out—our team is always here to help! 😊🚀
Joyce was awesome!! She helped me with all of my original issue, and was very knowledgable. A raise should be in her future!
That's amazing to hear! 🎉 We're so glad that Joyce provided awesome support and helped you with everything! 🚀 We'll be sure to pass along your kind words—she truly deserves the recognition! If you ever need anything else, we're always here to help. 😊👏🎊
They are always friendly and quick to respond. Whenever I have a question, it's definitely more time-saving to ask them rather than searching for the answer myself.
Thank you for your wonderful feedback! 😊 We're so happy to hear that the DingDoong Pickup Delivery Date team is always friendly and quick to assist! 🚀 We love saving you time and making things easier. If you ever need anything, we're always here to help. Happy scheduling! 📅🚚🎉
Good app to try it. works good
Thank you for your feedback! 😊 We're happy to hear that DingDoong: Pickup, Local Delivery Date app is working well for you! 🚀💙 If you ever need any assistance, feel free to reach out. Happy scheduling! 📅✨
I’ve had a great experience with D: Pickup, Local Delivery Date. It’s been especially useful for my store, as it allows customers to select convenient delivery dates, improving overall satisfaction and streamlining the delivery process. It’s a simple yet effective feature that enhances both the customer experience and my store's efficiency. The customer service from Joy has been very helpful as well.
Thank you for your fantastic review! 😊 We're thrilled that DingDoong: Pickup, Local Delivery Date app is making your delivery process smoother and improving customer satisfaction! 🚀📦 Huge shoutout to Joy for the great support! 💙 If you ever need anything, we're always here to help. 🎉🙌
Most importantly - App works as designed. There could be some features that make this app my go to, but those seem like shopify platform restriction. Instructions are very clear with lots of details on documentation. In cases where additional help needed, Support Team (Vincent) was very responsive, helpful and transparent about what can and cannot be done. Very important for us. If the app functionality matches with your requirements this is definitely a great app to consider.
Thank you for your detailed feedback! 😊 We're thrilled to hear that DingDoong: Pickup, Local Delivery Date app is working as designed and that you found our documentation clear and detailed. 🚀 A big shoutout to Vincent for providing responsive and transparent support! 🙌 We truly appreciate your insights, and if there's ever anything we can do to enhance your experience, let us know. Thanks for recommending our app! 🎉💙
Love the app! we can schedule the delivery also set a pick location for our customers!
Thank you so much for your kind words! 😊 We're so happy to hear you're loving the DingDoong: Local Delivery Date, Pickup app! 🎉 It’s great that the delivery scheduling and pick-up location features are working well for your store. If you need anything else, don't hesitate to reach out! We're here to help. 🚚✨
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