All reviews

Rating Breakdown

  • 5
    94% (174 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 95% (176)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2024

Great customer service!!! Neil resolved all my issues in a timely manner.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Mr. Good Meats, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Aug. 27, 2021

Great support from Stella and team, very fast response via their live chat, with amazing technical support. We do have alot of customisation in place and they have solved them for us. even though not the easiest to get it set up at the start, its important to familiarise the app features before getting to them. But the key is that it provides quite abit of flexibility to getting the delivery date set up

Using app

About 1 month

Total reviews

11

Average rating

5.0

Developer Reply

Hi Ana Hana Flower, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Aug. 25, 2021

Great app! Does exactly what I needed. Way easier to manage (as a non-programmer) than what Shopify recommends with the javascript calendar. Live chat support has been great too by helping me optimising the app's loading speed and custom styling to match my theme.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sterling Caviar Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

Dec. 26, 2022

Excellent application, very good support especially to Anna Many thanks for all. Muy buena app lo recomiendo en mis dos tiendas

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi Saboreandocr, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. If you need anything just reach out! Omega Team

5 / 5 Share

July 7, 2021

Simple and easy app that works well. Great customer support - easy to talk to and really quick response & help

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Safe Select PH, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

June 29, 2021

We like the way this app works and it looks very clean in the cart. Tech support is very speedy with helping me make changes as well!

Using app

3 months

Total reviews

7

Average rating

5.0

1 / 5 Share

June 18, 2021

Have had the app for months with no issues now it suddenly refuses to work - right at a time when I need to block off dates on the online store!! Really unhappy that the app is clearly glitching and is now causing me problems right at a time when I really do not need any problems.

Using app

9 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello Aimee, We tried to contact you multi times from 19th June 2021 but haven't heard back from you yet. We are sorry for making you angry and we totally understand your frustration because of the app issue. There was a hardware issue in the infrastructure from our server service provider so it affected our apps. We have worked to ensure that the same issue will not happen again. Thanks for staying with us and please contact us if you need any further assistance. Best regards, Omega Team

5 / 5 Share

June 1, 2021

great customer service! responds quickly and patiently, appreciate it! was able to set it up quickly and get it to work well for my store.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2021

Customer service very helpful. I love this app. Thank you for letting my customer choose a delivery date succesfully.

Using app

3 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Sept. 1, 2021

We used this app for the year and have consistently experienced issues with it. Their customer service is responsive with communication, but their tech team has been delayed with fixing our issues. One grave issue came up in that the app was allowing customers to choose dates in the past. It took the team 2 weeks to fix that, while in the meantime we continued to receive orders with date errors. I will be deleting this app.

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 17, 2021

Great support team. I had some tweaking that needed done and their support team helped me really quick. This app is designed for your customers to pick a delivery or pick up date for their orders.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Been using the app since December 2019 when we first launched our site. Out of box it works as long as you set the proper settings. If you need any extra modifications, they will help you asap. Anna from Customer Service is fast and reliable. Thank you Omega Team!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

Amazing support. They have a chat support where they are always available and able to solve issues. The App is very useful!

Store

EKOOK

Using app

4 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 18, 2020

Nice app, clear and simple to use and we received great timely support. Seems good value I would recommend

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Zoe and her team have been amazing! The best support I have every received through a shopify app. I had a few troubles getting things to look how I wanted and they were so helpful. Highly recommend this app to help with delivery date needs.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Has some useful delivery functionality I cannot find elsewhere (e.g. rules per collection). Responsive support.

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 17, 2020

pretty goodpretty goodpretty goodpretty goodpretty goodpretty goodpretty goodpretty goodpretty goodpretty good

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

Kaylee was super helpful with any issues I had! Also provided a really fast turnaround time - really glad I found this app and am excited to see how they grow with my site.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2025

Sophie was very helpful and helped me resolve my issue! I have been using ding dong for about 5 years now and they have been great and have always resolved my issue! Dani

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

so i have tried probably 3 delivery date apps in shopify already and this is by far the best delivery date picker app that works best. the other apps had so much issues and additional fees. i had some issues during installation but the customer service helped me right away and did not stop until it was resolved.

Using app

About 16 hours

Total reviews

5

Average rating

5.0