All reviews

Rating Breakdown

  • 5
    94% (174 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 95% (176)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 14, 2022

Great app for letting our customers select delivery date for our flower delivery service. Looks great on our site, simple to use, many options to suit any requirements and is fast loading. Support is fantastic, Anna is lovely, kind and very helpful. Highly recommended!

Using app

1 day

Total reviews

52

Average rating

3.8

Developer Reply

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our app and services so far! We're always striving to top your expectations and love the feedback! Thanks, _Cheers from Anna_

5 / 5 Share

July 13, 2022

I used this app to help me program calendar for specific products, found it a bit tricky to use and had an extremely mixed experience with their support team, however Anna was super helpful and sorted the issue immediately, thanks to her my calendar is working properly

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review. We're thrilled to hear you're enjoying our DingDoong: Delivery + Pickup app. Anna is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Anna, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community! Omega DingDoong: Delivery + Pickup

5 / 5 Share

July 11, 2022

Quick response to questions. The team and app are very reliable :) Thumbs up for the excellent service!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track!

4 / 5 Share

July 25, 2022

Every few months or so a delivery order will sneak through on a day or time that we clearly have no deliveries available. We then either have to refund the customer or scramble to deliver the order to save the sale. It continues to be a problem, Omega continues to fix it but it continues to happen (I think it's happened 4-5 times now). * Updating my review to 4 stars, part of this was on me for not seeing previous communications. I do stand by the fact that this is still not 100% seamless delivery app, sometimes orders can sneak through on dates and times you don't want them to. In this case it was because the app had not been updated.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for sharing your feedback on the Pickup, Local Delivery Date app! 😊 We truly appreciate you taking the time to review it, and we're glad to hear you recognized that some of the issue was due to the app update timing. Our team is working hard to ensure that no orders slip through on the wrong dates or times. Thanks for your patience, and we’re committed to making it even better for you moving forward! 🚚✨ If you have any further questions or concerns, feel free to reach out! 😄

5 / 5 Share

July 5, 2022

excellent support from the folk at DingDong. Answered my question in a few minutes and then altered the app settings so that it now works really well for me. Good Work Folks!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Yayy, you are such a sweet peach 🍑 Thanks a lot for kind words to Omega’s Team. Can’t wait to have another chance to support you in the near future. ❤️🙆‍♀️

5 / 5 Share

June 30, 2022

Been using this app for more than a year and they keep improving the functions in the way that my company is looking for. Simply get my customer to choose the delivery date before processing to the check out page and the date tag will show on the shopify back end. The support team are supportive and always tries their best to fix the problem and answer my questions.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!!

5 / 5 Share

June 22, 2022

Haven't launched the store yet. Still working out some details, but for a local business that delivers, I think this app is going to be really helpful. Also get quick responses from the support team via the chat function. Anna has been great helping me get the functionality to work the way I want on the product pages. Great support. It is working great now!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for the review! 🌟 Cheers, Anna

5 / 5 Share

June 13, 2022

This is a brilliant app that comes with an exceptional support team who will work with you to make sure everything's workings perfectly!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, The Omega Support team

5 / 5 Share

June 6, 2022

The app works great. We have had a few teething problems but Anna and the team have been really quick to resolve the issues.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

We are amazed by your kind words.😍 We appreciate the time you took to write such a nice review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻 Best, Anna

5 / 5 Share

May 25, 2022

After spending so much time searching and trying various "calendar apps", eventually we found DingDoong delivery + pick up. The app is easy to use, and they have excellent and quick service, Anna and Minh were very polite and patient with us, and help us embed the app in our website exactly the way we needed. We highly recommend this app to everyone, don't waste your time on looking for other calendar apps. You won't be disappointed with this one.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻 Cheers from Anna and Minh!

5 / 5 Share

April 22, 2022

Great customer support! Patient and very detailed. Thank you Anna for solving my technical issues. I would highly recommend this app. Fill with features and UI is intuitive.

Store

Bulbul

Using app

1 day

Total reviews

4

Average rating

4.5

Developer Reply

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Anna

5 / 5 Share

April 7, 2022

A Great app and Team is quick to help you with any issues or little adjustments you might need! The app is easy to use, does a great job.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. Cheers, Anna

5 / 5 Share

Feb. 11, 2022

wonderful customer service! you can always have fast and accurate response to your problem! love them

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi CHOWBOYFOOD 潮州仔 We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Sept. 5, 2022

Kind and Speedy! Sharing issues was also helpful with excellent comprehension and smooth communication.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi DOUBLE'H ML STORE Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team

5 / 5 Share

Jan. 24, 2022

great app. takes good care of our delivery schedule needs. great tech support. very friendly and fast. thank you!

Using app

About 23 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Cakes and Memories Bakeshop We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Jan. 10, 2022

Recommended this APP to everyone. The support team is responsive, friendly and professional. Hope to see more new useful APPs from Omega in the future.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi EK Floral Studio Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Dec. 16, 2021

I used this app for my business site. This app really simplified my ordering system. Great support from Stella and Loc, very fast response via their live chat, with amazing technical support. They spent quite a long time to fix several technical problem. I am happy to give them 5 stars.

Store

Lubuds

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lubuds Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Nov. 27, 2021

I used omega Delivery date app for my business. Not only it is easy to use but the supporting team is very quick and helpful. They were able to understand the problem in couple of meetings and fixed it by working overtime same day. Really appreciate their hardwork.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi sainathsgrocery, Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. I'll be sure to relay your message to our whole team. Thanks for placing your trust in us and your willingness to share. Best, Kaylee - Omega Team

5 / 5 Share

Nov. 3, 2021

Really great app for my florist website, the help desk team have been amzing at helping me set it up with any questions I have had, highly recommend .

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Flower Studio! Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team. If there is anything we can support you further, please do inform us.

5 / 5 Share

Nov. 2, 2021

Great app, excellent CS support. Great support from Anna, very fast response via their live chat, and special thanks to Minh with amazing technical support. Recommend.

Store

Foodiex

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Foodiex, We can’t thank you enough for your kind review of your experience with our app and the assistance from Minh & Anna. We are always grateful to customers like you who help us to improve our level of service. If you need our help in any case, we are available here to help you. Wish you a successful business!