All reviews

Rating Breakdown

  • 5
    94% (218 ratings)
  • 4
    4% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 91% (213)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 24, 2024

Vincent with customer chat was awesome! He helped me on Christmas Eve! He was clear, professional, quick to respond, and answered all my questions. 10/10 recommend. I have tried several date/time delivery apps and so far this one has worked the best.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your incredible review! ๐Ÿ˜Š We're thrilled to hear that Vincent provided you with outstanding support, especially on Christmas Eve. ๐ŸŽ„โœจ Our team strives to be clear, professional, and responsive, and it's wonderful to know we met your expectations. ๐Ÿ‘๐Ÿš€ We're also glad our date/time delivery app stands out among others you've tried. ๐Ÿ“…๐Ÿšš Your 10/10 recommendation means the world to us! If you need anything else, feel free to reach out anytime

5 / 5 Share

Dec. 22, 2024

Dingdong truly the best app! It's so easy to use, and the interface is clean and intuitive. When I encountered an issue during installation, their support team went above and beyond to help me out. I didnโ€™t expect such friendly and dedicated support. Once you try it, Iโ€™m sure youโ€™ll never want to uninstall it. Highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that DingDoong has been a great fit for your business, and that the support team was able to assist you so effectively. Itโ€™s fantastic to know the app's ease of use and intuitive interface have made such a positive impact! Weโ€™re confident other users will benefit from your recommendation as well. If you ever need any further assistance, we're here to help! ๐Ÿ˜Š

5 / 5 Share

Dec. 18, 2024

I have only just started using it today, so this is about their online service which was very good - they helped me get it set up and responded quickly to the messages. I'm adding this app to Shopify to allow myself to control delivery times and dates for my floristry business.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're happy to hear that the setup process for the DingDoong: Local Delivery Date, Pickup app went smoothly and that the support team was quick and helpful. We're excited that you're using it for your floristry business and hope it helps you manage delivery times and dates efficiently! If you need any further assistance, don't hesitate to reach out. ๐Ÿ˜Š

5 / 5 Share

Dec. 11, 2024

Been using for about a week now. Good features based on what our shop needs, compared to all other apps, especially considering that it's free for now. Customer service was super prompt to assist with initial setup and very friendly.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! ๐ŸŒŸ We're thrilled to hear that the DingDoong: Local Delivery Date, Pickup app is a great fit for your shop. It's fantastic to know that the customer service team was prompt and friendly in helping you get set up! ๐Ÿ˜Š We appreciate your feedback and are excited to continue supporting you! ๐Ÿšš

5 / 5 Share

Dec. 9, 2025

Tracy was super helpful, and fast. She resolved my issue within minutes. Plus she's quite the looker ;)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! Weโ€™re so glad to hear that you had a great experience with DingDoong: Delivery Date & Pickup appโ€™s customer service. If you need any more help, feel free to reach out. ๐Ÿ˜Š

5 / 5 Share

Nov. 29, 2024

Amazing service and super fast respond.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! ๐Ÿ˜Š We're so glad to hear you had an amazing experience with the Delivery Date & Pickup app and that our response time was super fast. ๐Ÿš€ If you need anything else, we're always here to help! ๐Ÿ’™โœจ

5 / 5 Share

Oct. 30, 2024

I had an excellent experience working with Dingdoong. Samuel from the help desk was incredibly knowledgeable, patient, listened carefully, asked the right questions, and provided step-by-step assistance. His professionalism and positive attitude turned a potentially frustrating situation into a smooth experience. I highly recommend Dingdoong for outstanding client support!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review of the Dingdoong: Delivery Date app! We're thrilled to hear about your excellent experience and how Samuel provided knowledgeable and patient support. ๐ŸŒŸ It's great to know he made the process smooth and enjoyable for you! We appreciate your recommendation and are here to assist you whenever you need. ๐Ÿ˜Š

5 / 5 Share

Feb. 3, 2026

Lynn is the best

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! ๐Ÿ˜Š We're thrilled to hear that Samuel provided you with amazing support for the Dingdoong: Delivery Date app. If you need any further assistance, feel free to reach out. We're here to help! ๐Ÿš€

5 / 5 Share

Aug. 22, 2024

Excelente servicio, 100% recomendados, la mejor atenciรณn que he podido recibir, completamente satisfecho.

Store

Pibaz

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

ยกMuchas gracias por tu excelente reseรฑa! ๐ŸŒŸ Nos alegra mucho saber que el servicio del Food Delivery Date & Pickup app ha sido de tu agrado y que has recibido la mejor atenciรณn posible. Estamos encantados de que estรฉs completamente satisfecho. Si necesitas mรกs ayuda, no dudes en contactarnos. ยกGracias por recomendar nuestro app! ๐Ÿ˜Š๐Ÿ‘

3 / 5 Share

Aug. 26, 2024

UPDATE: Though I appreciated the help I received from the DingDoong team, I ended up uninstalling the app 3 days after my initial review, from frustration. The app is unfortunately VERY limited in features, in the simplicity of setting up the pre-order schedule I needed. I am currently using the Bird Pickup and Delivery app and their features are far better; even with the FREE plan! VERY happy now! **Initial Review** Honestly, the app was initially a bit overwhelming for me, considering I am a one-woman-show, who wears many hats in her business, FT job and personal life, however, there was one particular individual who went OVER AND BEYOND, in patiently assisting me after a loooong day, Joy. :) Joy was an absolute pleasure to chat with, and incredibly efficient and knowledgeable! Perfect name for someone who can just so easily give you a warm glimmer of Joy and pleasantness to your day! GOOD customer service is practically non-existent these days, however, I genuinely appreciate this Team and hope they stay consistent in their customer service to us business-owners, etc! Thank you kindly!

Using app

8 days

Total reviews

9

Average rating

3.9

Developer Reply

Hi, Thank you for updating your review and for your kind words about Joy and our customer service. We're sorry to hear that the app didnโ€™t meet your needs and that you found it limiting for your pre-order schedule. Weโ€™re continuously working to improve our app, and your feedback is crucial to this process. Weโ€™d love the opportunity to address your concerns and make enhancements based on your input. If youโ€™re open to it, weโ€™d be grateful for another chance to support you and demonstrate how weโ€™re evolving to better meet your needs. Please feel free to reach out directly with any specific features or improvements youโ€™d like to see to our email at [email protected]. Your satisfaction is important to us, and weโ€™re committed to providing a better experience. Thank you again for your feedback and for considering giving us another chance.

5 / 5 Share

July 20, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We're delighted to hear that you're pleased with the Food Delivery Date & Pickup app. If you have any further questions or need assistance, feel free to reach out. Weโ€™re here to help!

5 / 5 Share

July 8, 2024

excellent support

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback on the Food Delivery Date & Pickup app! ๐ŸŒŸ We're delighted to hear that you've experienced excellent support. If there's anything else you'd like to share or if you have more feedback, please feel free to let us know. We're here to assist you! ๐Ÿ˜Š๐Ÿฝ๏ธ

5 / 5 Share

June 28, 2024

We have a homemade Indian food delivery service in San Jose, CA. The ding doong app is very helpful for us to open the delivery day to our customers as expected by this app. We are very pleased with their quality of product as well as services. The team is very helpful and go above and beyond to fix any app related issues.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback about the Food Delivery Date & Pickup app! ๐Ÿ˜Š We're thrilled to hear that the ding doong app has been very helpful for your homemade Indian food delivery service in San Jose, CA. It's great to know that you're pleased with the quality of the product and services provided by the team, and that they go above and beyond to resolve any app-related issues. If you have any more feedback to share or if there's anything else we can assist you with, please feel free to reach out. Happy delivering with Dingdoong! ๐ŸŒŸ

5 / 5 Share

June 20, 2024

helpful staff to help with problems

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear our staff was helpful in resolving any issues you encountered. At DD: Pickup Delivery Date Time app, we're committed to providing excellent support to ensure your experience is smooth and enjoyable. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!

5 / 5 Share

June 14, 2024

This is a phenomenal app- I use Ding Doong to allow customers to select their delivery date (we are a bakery that offers local delivery), and the widget itself is visually pretty, easy to use, and easy to adjust the settings. But what really separates this app is the top notch customer service- they allow you to chat them 24/7 and always reply within 24 hours max. They have helped me through several issues already, and have been absolutely professional, caring, and helpful. I truly feel valued by them!

Using app

16 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your amazing review of the DD: Pickup Delivery Date Time app! ๐Ÿ˜Š We're thrilled to hear that you find the app phenomenal and that the Ding Doong widget is visually appealing and user-friendly for your bakery's local delivery service. We're also delighted that our customer service team has been able to assist you promptly and professionally. Your satisfaction is our priority, and we're here to support you every step of the way. If you have any more feedback or questions, please feel free to reach out. We truly appreciate your support! ๐ŸŒŸ๐Ÿ‘

5 / 5 Share

May 24, 2024

Great, helpful customer service when needed!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you found our customer service great and helpful for the DD: Pickup Delivery Date Time app. ๐Ÿ˜Š๐ŸŒŸ If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help you make the most out of our app! ๐Ÿšš๐Ÿ“…

5 / 5 Share

April 15, 2024

I have just got the app for my Bakery business. I had the most extremely helpful assistant Tracy help me out with my issues to get the site ready for customers. Tracy did a great job! <3

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

๐Ÿ’ผ Thank you for choosing DD: Pickup Delivery Date Time app for your bakery business! ๐Ÿฐ We're thrilled to hear about your positive experience with Tracy. ๐ŸŒŸ We're dedicated to providing excellent assistance to ensure your site is ready to serve your customers seamlessly. Thanks for the kind words! ๐Ÿ’–

5 / 5 Share

March 26, 2024

Packed with features and great customer service. They'll help you set up!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you find our DD: Pickup Delivery Date Time app packed with features and that you're pleased with our customer service! ๐ŸŒŸ Our team is dedicated to providing top-notch support and assisting you every step of the way, including helping with setup. ๐Ÿ’ผ Your satisfaction is our priority, and we're here to ensure you have a smooth experience with our app. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help! ๐Ÿš€

5 / 5 Share

March 18, 2024

Great support team

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŽ‰ We're delighted to hear that you've had a fantastic experience with our customer service! At DingDoong, we're dedicated to providing top-notch support to our users. Thank you for choosing our Local Delivery Date app, and we're here to assist you every step of the way. If you have any more questions or need assistance, just let us know. Happy delivering! ๐Ÿš›๐Ÿ“†

5 / 5 Share

March 18, 2024

Store

Hanabee

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for your five-star rating! We're thrilled to know you're satisfied with our Local Delivery Date app. At DingDoong, we strive to deliver the best experience possible, and your positive feedback means the world to us. If you ever need further assistance or have any questions, don't hesitate to reach out. Happy deliveries! ๐Ÿšš๐Ÿ“