All reviews

Rating Breakdown

  • 5
    90% (171 ratings)
  • 4
    5% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2022

This is the 1st time I have been working with this app and I hope it will be very useful for my store.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you sharing the experience you've had with our DingDoong: Delivery + Pickup app. ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We love how your store looks with the lovely calendar too.๐Ÿป If you need anything at all, just let us know ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ

5 / 5 Share

June 13, 2022

This is a brilliant app that comes with an exceptional support team who will work with you to make sure everything's workings perfectly!

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

What a wonderful review! โœจ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. ๐Ÿ˜Š Much appreciated, The Omega Support team

5 / 5 Share

June 6, 2022

The app works great. We have had a few teething problems but Anna and the team have been really quick to resolve the issues.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are amazed by your kind words.๐Ÿ˜ We appreciate the time you took to write such a nice review! โœจ๐Ÿ”ฅ๐Ÿš€ If you need anything at all, just let us know ๐Ÿป๐Ÿป๐Ÿป Best, Anna

5 / 5 Share

June 2, 2022

amazing app! finally able to have my customers choose the date and time for their orders. helped me so much to organize my business

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much and we appreciate you sharing the experience you've had with our app. ๐ŸŒŸ๐ŸŒŸ If you need anything at all, just let us know ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ Best, The Omega support team

5 / 5 Share

May 27, 2022

Easy to set up and embed the app. Overall is great to have it in my store and it really helped with the delivery slots. Thanks Anna for such helpful and responsive support. Highly recommended!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share

May 25, 2022

After spending so much time searching and trying various "calendar apps", eventually we found DingDoong delivery + pick up. The app is easy to use, and they have excellent and quick service, Anna and Minh were very polite and patient with us, and help us embed the app in our website exactly the way we needed. We highly recommend this app to everyone, don't waste your time on looking for other calendar apps. You won't be disappointed with this one.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

You are amazing! โœจ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app ๐Ÿฅฐ If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. ๐Ÿป Cheers from Anna and Minh!

5 / 5 Share

May 22, 2022

Clear calendar layout and amazing customer service. I required a few changes and adjustments in my shopify store and they responded really quickly and efficiently.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

How lovely and sweet you are. ๐ŸŒž Our team is really impressed with the positive things you shared about our support service. ๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š. Letโ€™s rock together ๐Ÿ”ฅ๐Ÿš€

5 / 5 Share

April 22, 2022

Great customer support! Patient and very detailed. Thank you Anna for solving my technical issues. I would highly recommend this app. Fill with features and UI is intuitive.

Store

Bulbul

Using app

9 months

Total reviews

3

Average rating

4.3

Developer Reply

We highly appreciate you taking the time to post a review here. ๐Ÿฅฐ ๐Ÿฅฐ๐Ÿฅฐ It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! ๐ŸŒŸ Cheers, Anna

5 / 5 Share

April 19, 2022

A super straightforward App we are using on multiply sites. It makes the customer journey easy and satisfying. Fast and effective after-care from the Support team!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.๐Ÿ˜ If you need anything at all, just let us know ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ Best, The Omega Support team

4 / 5 Share

April 11, 2022

Anna from the customer support team is super prompt and efficient in getting any technical requests addressed. There was one time when we experienced a glitch in the app and she had it fixed very quickly. Another time, I faced a specific issue, and Anna helped offer some suggestions on how to resolve it. The phone interface for the app could use a bit of improvement, but the fantastic customer service makes up for it :) Thanks guys!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your kind words๐Ÿ’—๐Ÿ’—๐Ÿ’—. We really appreciate you taking the time out to share your experience with us โ€” and we agree, Anna is truly a gem๐Ÿ’—๐Ÿ’— to have on our team! ๐Ÿฅฐ We count ourselves lucky for customers like you. Hope nothing but for your businessโ€™ growth.

5 / 5 Share

April 7, 2022

A Great app and Team is quick to help you with any issues or little adjustments you might need! The app is easy to use, does a great job.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. Cheers, Anna

5 / 5 Share

March 1, 2022

thank you you guys!!! Anna is a very good customer service p.s Loc, congrats for your marriage!!! wish you happy forever~

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Big Grade Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Feb. 11, 2022

wonderful customer service! you can always have fast and accurate response to your problem! love them

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi CHOWBOYFOOD ๆฝฎๅทžไป” We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Sept. 5, 2022

Kind and Speedy! Sharing issues was also helpful with excellent comprehension and smooth communication.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi DOUBLE'H ML STORE Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team

5 / 5 Share

Jan. 24, 2022

This app was the perfect solution for my business. Being able to customize things easily within the app is great. When there was something I wanted to change the support was amazing, quick and personalized.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Miss Lilly Flowers Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Jan. 24, 2022

great app. takes good care of our delivery schedule needs. great tech support. very friendly and fast. thank you!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Cakes and Memories Bakeshop We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Jan. 10, 2022

Recommended this APP to everyone. The support team is responsive, friendly and professional. Hope to see more new useful APPs from Omega in the future.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi EK Floral Studio Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Jan. 4, 2022

support team is really amazing, they highlly help me with the app from the beginning, the app really make my day easier! el equipo de soporte tecnico es increible, realmente e ayudaron desde el comienzo, la app de por si me hizo el dia mucho mas facil! 5 estrellas โญ๏ธ โญ๏ธ โญ๏ธ โญ๏ธ โญ๏ธ

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi dcater.us Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Dec. 16, 2021

I used this app for my business site. This app really simplified my ordering system.ย Great support from Stella and Loc, very fast response via their live chat, with amazing technical support. They spent quite a long time to fix several technical problem. I am happy to give them 5 stars.

Store

Lubuds

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lubuds Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Nov. 27, 2021

I used omega Delivery date app for my business. Not only it is easy to use but the supporting team is very quick and helpful. They were able to understand the problem in couple of meetings and fixed it by working overtime same day. Really appreciate their hardwork.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi sainathsgrocery, Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. I'll be sure to relay your message to our whole team. Thanks for placing your trust in us and your willingness to share. Best, Kaylee - Omega Team