All reviews

Rating Breakdown

  • 5
    90% (171 ratings)
  • 4
    5% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2022

amazing support team, with the assistance from Anna :) great delivery app with great functionalities! they even went the extra mile to ensure our needs are met. definitely a dedicated bunch to the apps that they create. well recommended!

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind words πŸ’—πŸ’—πŸ’—. We really appreciate you taking the time out to share your experience with us β€” and we agree, that Anna is truly a gemπŸ’—πŸ’— to have on our team! πŸ₯° We count ourselves lucky for customers like you. Hope nothing but for your business growth.

5 / 5 Share

Aug. 10, 2022

Great app that will help streamline our fulfilment. Speedy support from the dev team who fixed an issue we had on the spot.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Aug. 4, 2022

this app is exactly what my client needs for his restaurant. the developers were very helpful and smart. thank you Anna!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know πŸ₯°πŸ₯°πŸ₯° Best, Anna

5 / 5 Share

Sept. 17, 2022

Great app functionality and the appearance is great. Customer service team is there to help you for anything you need. It is a better app than the other apps out there.

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Awesome! πŸ₯° πŸ₯°πŸ₯° Thanks so much for the positive review and for recommending us! 🌟 Much appreciated, The Omega support team

5 / 5 Share

July 29, 2022

Love this app. It has everything we needed, the ability to select a delivery date, a calendar showing which orders are due when, and reporting with ability to filter. Also very friendly customer service.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

How lovely and sweet you are!🌞 Our team is really impressed with the positive things you shared about our app and support service. πŸ™πŸ»πŸ˜ŠπŸ™πŸ»πŸ˜ŠπŸ™πŸ»πŸ˜Š. Let’s rock together πŸ”₯πŸš€

5 / 5 Share

July 14, 2022

Great app for letting our customers select delivery date for our flower delivery service. Looks great on our site, simple to use, many options to suit any requirements and is fast loading. Support is fantastic, Anna is lovely, kind and very helpful. Highly recommended!

Using app

3 months

Total reviews

45

Average rating

3.8

Developer Reply

5-Stars! 🌟 Whoot Whoot! πŸŽ‰We're so thrilled that you are enjoying our app and services so far! We're always striving to top your expectations and love the feedback! Thanks, _Cheers from Anna_

5 / 5 Share

July 14, 2022

App interface is good, and it doesn't make your webstore look tacky too. I was also facing some difficulties toggling off some functions and Anna was quick to help. Not only did she help with my raised concerns, she even proposed suggestions and solutions for other concerns that did not cross my mind. 10 stars for a free and useful app!!!! (please stay free)

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!! Cheers from Anna!

5 / 5 Share

July 13, 2022

I used this app to help me program calendar for specific products, found it a bit tricky to use and had an extremely mixed experience with their support team, however Anna was super helpful and sorted the issue immediately, thanks to her my calendar is working properly

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review. We're thrilled to hear you're enjoying our DingDoong: Delivery + Pickup app. Anna is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Anna, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community! Omega DingDoong: Delivery + Pickup

5 / 5 Share

July 12, 2022

Good customer service. Very helpful people and useful app. I would recommend it to people who needs to do delivery for their products.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We are amazed by your kind words.😍 We appreciate the time you took to write such an amazing review! ✨πŸ”₯πŸš€ If you need anything at all, just let us know 🍻🍻🍻 Best, Anna

5 / 5 Share

July 11, 2022

Quick response to questions. The team and app are very reliable :) Thumbs up for the excellent service!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track!

4 / 5 Share

July 25, 2022

Every few months or so a delivery order will sneak through on a day or time that we clearly have no deliveries available. We then either have to refund the customer or scramble to deliver the order to save the sale. It continues to be a problem, Omega continues to fix it but it continues to happen (I think it's happened 4-5 times now). * Updating my review to 4 stars, part of this was on me for not seeing previous communications. I do stand by the fact that this is still not 100% seamless delivery app, sometimes orders can sneak through on dates and times you don't want them to. In this case it was because the app had not been updated.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Dear everyone at The Blonde Tulip team, Thank you for taking the time to write a review, I appreciate your feedback, and I am sorry if our previous emails could not find you well. On behalf of myself and everyone I work with, we take customer reviews seriously and hearing that our app did not work properly is never what we want to hear. My mate, Anna has just sent an email regarding your issue, please check and let us know if the solution works for you. I appreciate your patronage and hope to hear from you soon! Sincerely, Kaylee, Leader of Customer Support Team

5 / 5 Share

July 11, 2022

I use this app and very helpfull. Simple to use and interface so nice. Thank you so much Anna and developer team for best service to set up and customize the app for my store.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know πŸ₯°πŸ₯°πŸ₯° Best, Anna

5 / 5 Share

July 5, 2022

excellent support from the folk at DingDong. Answered my question in a few minutes and then altered the app settings so that it now works really well for me. Good Work Folks!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Yayy, you are such a sweet peach πŸ‘ Thanks a lot for kind words to Omega’s Team. Can’t wait to have another chance to support you in the near future. β€οΈπŸ™†β€β™€οΈ

5 / 5 Share

July 4, 2022

Thank you Anna & developer team for the amazing support provided to set up and customize the app for my store! The app is really simple to use and the interface is so pretty too!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

You’re super cool! Thanks, big time for the kind words πŸ™ŒπŸ™πŸ»πŸ™ŒπŸ™πŸ»πŸ™ŒπŸ™πŸ» It means a lot to the team. Cheers from Anna πŸ₯°

5 / 5 Share

July 4, 2022

Amazing support from Anna- really quick integration and assisted every step of the way! Thanks team, keep up the great work

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.πŸ’—πŸ’—πŸ’— Cheers from AnnaπŸ’—

5 / 5 Share

June 30, 2022

This app works well. At times it has minor bugs but customer service is great and issues are always fixed in a timely manner. I recommend it to any e-commerce store that needs to add a delivery date as an option on the checkout page

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻 Cheers, _The Omega support team_

5 / 5 Share

June 30, 2022

Been using this app for more than a year and they keep improving the functions in the way that my company is looking for. Simply get my customer to choose the delivery date before processing to the check out page and the date tag will show on the shopify back end. The support team are supportive and always tries their best to fix the problem and answer my questions.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!!

5 / 5 Share

June 27, 2022

This app is an absolute game changer for my Shopify business. Truly appreciate the value this app brings as well as the amazing support team who are able to respond to queries and requests for help. Thanks so much :)

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

We are amazed by your kind words.😍 We appreciate the time you took to write such an amazing review! ✨πŸ”₯πŸš€ If you need anything at all, just let us know 🍻🍻🍻

5 / 5 Share

June 16, 2022

For a free app, this is an unbelievable app. This app has saved us $300 a year and has more functionality than other apps. Their support (Anna) is amazing at solving any issues you have and I would recommend this app to anybody.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are amazed by your kind words.😍 We appreciate the time you took to write such a wonderful review! ✨πŸ”₯πŸš€ If you need anything at all, just let us know 🍻🍻🍻 Best, Anna

5 / 5 Share

June 22, 2022

Haven't launched the store yet. Still working out some details, but for a local business that delivers, I think this app is going to be really helpful. Also get quick responses from the support team via the chat function. Anna has been great helping me get the functionality to work the way I want on the product pages. Great support. It is working great now!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

We highly appreciate you taking the time to post a review here. πŸ₯° πŸ₯°πŸ₯° It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for the review! 🌟 Cheers, Anna