DingDoong: Delivery Date
The ultimate local delivery and store pickup date picker
Rating
4.8
feedback
195
chart
#1,976
All reviews
Rating Breakdown
Review RSS Feed
Aug. 23, 2022
This app has all the features I need to customise local delivery and pickup requirements for my Florist business. I required some assistance to set up and get the app running smoothly with my theme and the app support team (Joy) was extremely helpful, patient and polite with their assistance. Highly recommended
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services! Cheers from Joy!
Aug. 18, 2022
Was quick to reply with any problems I had with the app. Very helpful instructions and easy to understand!
Hi, it’s great to hear that you had a positive experience with the Omega DingDoong: Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗
Aug. 16, 2022
Fantastic customer support and ability to make customizations that really made the app better for my use case. Recommend!
5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks, _The Omega Support team_
Aug. 13, 2022
This app is easy to use and exactly what I was looking for. Pickup date and time was easy to setup and their support agent, Joyce, is very helpful.
Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Joyce receives the recognition she deserves. Thank you again, have a great day!
Aug. 11, 2022
After searching through many tens of delivery date and time slot app, this app is the best. The best part is, it is free for now. Other apps may be free too but their customer service is non-existant. DinDoong's team members like Anna, Kathy, Mike and more are helpful with the very efficient support when I have questions. This app is highly recommended as their features are easy to use and supports detailed needs for shops.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day! _The Omega support team_
Aug. 11, 2022
amazing support team, with the assistance from Anna :) great delivery app with great functionalities! they even went the extra mile to ensure our needs are met. definitely a dedicated bunch to the apps that they create. well recommended!
Thank you so much for your kind words 💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, that Anna is truly a gem💗💗 to have on our team! 🥰 We count ourselves lucky for customers like you. Hope nothing but for your business growth.
Aug. 10, 2022
Great app that will help streamline our fulfilment. Speedy support from the dev team who fixed an issue we had on the spot.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Aug. 4, 2022
this app is exactly what my client needs for his restaurant. the developers were very helpful and smart. thank you Anna!
Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰 Best, Anna
Sept. 17, 2022
Great app functionality and the appearance is great. Customer service team is there to help you for anything you need. It is a better app than the other apps out there.
Awesome! 🥰 🥰🥰 Thanks so much for the positive review and for recommending us! 🌟 Much appreciated, The Omega support team
July 29, 2022
Love this app. It has everything we needed, the ability to select a delivery date, a calendar showing which orders are due when, and reporting with ability to filter. Also very friendly customer service.
How lovely and sweet you are!🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
July 14, 2022
Great app for letting our customers select delivery date for our flower delivery service. Looks great on our site, simple to use, many options to suit any requirements and is fast loading. Support is fantastic, Anna is lovely, kind and very helpful. Highly recommended!
5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our app and services so far! We're always striving to top your expectations and love the feedback! Thanks, _Cheers from Anna_
July 14, 2022
App interface is good, and it doesn't make your webstore look tacky too. I was also facing some difficulties toggling off some functions and Anna was quick to help. Not only did she help with my raised concerns, she even proposed suggestions and solutions for other concerns that did not cross my mind. 10 stars for a free and useful app!!!! (please stay free)
We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!! Cheers from Anna!
July 13, 2022
I used this app to help me program calendar for specific products, found it a bit tricky to use and had an extremely mixed experience with their support team, however Anna was super helpful and sorted the issue immediately, thanks to her my calendar is working properly
Thank you for the fantastic review. We're thrilled to hear you're enjoying our DingDoong: Delivery + Pickup app. Anna is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Anna, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community! Omega DingDoong: Delivery + Pickup
July 12, 2022
Good customer service. Very helpful people and useful app. I would recommend it to people who needs to do delivery for their products.
We are amazed by your kind words.😍 We appreciate the time you took to write such an amazing review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻 Best, Anna
July 11, 2022
Quick response to questions. The team and app are very reliable :) Thumbs up for the excellent service!
We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track!
July 25, 2022
Every few months or so a delivery order will sneak through on a day or time that we clearly have no deliveries available. We then either have to refund the customer or scramble to deliver the order to save the sale. It continues to be a problem, Omega continues to fix it but it continues to happen (I think it's happened 4-5 times now). * Updating my review to 4 stars, part of this was on me for not seeing previous communications. I do stand by the fact that this is still not 100% seamless delivery app, sometimes orders can sneak through on dates and times you don't want them to. In this case it was because the app had not been updated.
Dear everyone at The Blonde Tulip team, Thank you for taking the time to write a review, I appreciate your feedback, and I am sorry if our previous emails could not find you well. On behalf of myself and everyone I work with, we take customer reviews seriously and hearing that our app did not work properly is never what we want to hear. My mate, Anna has just sent an email regarding your issue, please check and let us know if the solution works for you. I appreciate your patronage and hope to hear from you soon! Sincerely, Kaylee, Leader of Customer Support Team
July 11, 2022
I use this app and very helpfull. Simple to use and interface so nice. Thank you so much Anna and developer team for best service to set up and customize the app for my store.
Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰 Best, Anna
July 5, 2022
excellent support from the folk at DingDong. Answered my question in a few minutes and then altered the app settings so that it now works really well for me. Good Work Folks!!
Yayy, you are such a sweet peach 🍑 Thanks a lot for kind words to Omega’s Team. Can’t wait to have another chance to support you in the near future. ❤️🙆♀️
July 4, 2022
Thank you Anna & developer team for the amazing support provided to set up and customize the app for my store! The app is really simple to use and the interface is so pretty too!
You’re super cool! Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team. Cheers from Anna 🥰
July 4, 2022
Amazing support from Anna- really quick integration and assisted every step of the way! Thanks team, keep up the great work
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗 Cheers from Anna💗