All reviews

Rating Breakdown

  • 5
    94% (218 ratings)
  • 4
    4% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 91% (213)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 12, 2025

EXTREMETTLY FINEEEEEE WOW, THANKS SO MUCH

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you for the incredible feedback! 🌟 We’re so thrilled that you had such an amazing experience. Your enthusiasm just made our day! 😊 If you ever need anything else, we’re here for you. Thanks again! πŸ™Œβœ¨

5 / 5 Share

Aug. 4, 2025

Very good app, and always fast support 24/7 for any questions, really surprising for the price. I definitely recommend this app! Special thanks to Cam from the support team who is always here to help!

Store

Boka

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

πŸŽ‰ Thank you so much for the amazing feedback on DingDoong: Local Delivery Date Picker! We're thrilled to hear you're enjoying the app and that Cam from our support team could assist you promptly. πŸ’ͺ Your recommendation means a lot, and we're always here 24/7 if you need anything else. Thanks again for your trust! πŸ™ŒπŸ“¦πŸ’¬

5 / 5 Share

July 19, 2025

Really easy to install the app, and get it up and working on my website. I had a slight issue with the placement of one of the widgets but I reached out to the team via the chat. They were super quick to reply and fixed it there and then :)

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! 😊 We’re thrilled to hear that DingDoong: Local Delivery Date, Pickup app was easy to install and set up on your site. It's great that our support team could quickly resolve the widget placement issue for you in real time. πŸ’¬βš‘ We’re always here if you need any more help or customizations β€” your success is our priority! πŸššπŸ’™

5 / 5 Share

July 17, 2025

We’re using the app for both customized delivery and local same-day delivery. The features are excellent, and the interface is easy to use, which makes it even better. What truly impressed me was the live chat customer support. Even though I’m not a native English speaker and had to communicate slowly through a translator, the support team responded quickly, kindly, and provided clear, detailed solutions. Highly recommended!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this wonderful and detailed review! 🌟 We’re delighted to hear that DingDoong: Local Delivery Date, Pickup app is helping you with both customized and same-day deliveries β€” and that you find the features and interface easy to use. 🚚✨ Your kind words about our live chat support truly mean a lot! We’re happy we could assist you clearly and patiently, no matter the language barrier. Your recommendation motivates us to keep improving and delivering the best service possible. πŸ™ŒπŸ’¬πŸ’™

5 / 5 Share

July 16, 2025

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to hear you’re happy with DingDoong: Local Delivery Date, Pickup app. Your support means a lot, and we’re always here if you need any assistance! πŸššπŸ’¬πŸ’™

5 / 5 Share

July 16, 2025

Nice Plugin, fast Support, working well! Nothing else to say :D

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great feedback! πŸ˜„ We're thrilled to hear that the plugin is working well for you and that our support was fast. If you ever need anything else, we’re here to help. πŸ™ŒπŸŽ‰

5 / 5 Share

July 5, 2025

Great app. Team is very helpful it is Saturday night and i though i would have to wait til monday but no! 24/7 support. if you are barely starting i recommend this app. it lets you modify to your likings in detail. if you get stuck on something like i said there is someone to help you right away. highly recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 😊 We’re thrilled to hear that Local Delivery Date, Pickup app is working great for you β€” and even more so that our 24/7 support team could assist you on a Saturday night! πŸŽ‰ Your recommendation means a lot, especially for new merchants. We’re always here if you need help customizing anything. πŸššπŸ’¬πŸ’™

5 / 5 Share

July 31, 2025

very easy to use with great customer service - i recommend! Very helpful, took longer than expected but fixed my issues first time

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and recommendation! 😊 We’re thrilled to hear that DingDoong: Local Delivery Date, Pickup app has been easy to use and that our customer service made a great impression. We’re always here to help β€” happy delivering! πŸššπŸ’¬πŸ’™

5 / 5 Share

July 2, 2025

So far! The app is great, the team responded immediately and gave me support so I could use it smoothly. Thank you so much!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! 🌟 We’re so happy to hear that the app is working great for you and that our team could provide immediate support. πŸ› οΈπŸ˜Š If you need anything else, don’t hesitate to reach out. Thank you for choosing us! πŸ™Œβœ¨

5 / 5 Share

July 2, 2025

DingDoong has the most supportive team! I've got a great experience using their service. They know their job well and can answer all the questions promptly. Pickup and delivery methods work smoothly and easy to manage. Highly recommended!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 😊 We’re thrilled to hear that you had such a great experience with DingDoong: Local Delivery Date, Pickup app! It’s awesome to know our team could support you promptly and clearly, and that the pickup and delivery features are running smoothly for your business. Your recommendation truly means a lot to us! πŸššπŸ™ŒπŸ’¬

5 / 5 Share

July 1, 2025

Asked if they had a feature, which they did not, but have already taken actions to add that feature in which would really help our store out. Great experience so far and recommended

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the thoughtful review! 😊 We're glad you're having a great experience with Local Delivery Date, Pickup app so far. It's awesome to hear that our team could take immediate action on your feature request β€” we’re always listening and improving to better support your store’s needs. Thanks again for the recommendation! πŸššπŸ›οΈπŸ’¬

5 / 5 Share

June 25, 2025

The app works perfectly for our needs and we have received first class support with a customisation we needed for our business. Happy to recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the great feedback! 😊 We're thrilled to hear that DingDoong: Local Delivery Date, Pickup app fits your business needs perfectly and that our team could support you with the customization πŸ’¬πŸ“¦ Your recommendation means the world to us β€” we're always here if you need anything else. Thanks again for trusting DingDoong! πŸ’™πŸš€

5 / 5 Share

June 19, 2025

This app has made a huge difference to how we manage orders. We offer both local delivery and shipping so being able to let customers choose their delivery method and select a date at checkout has been really helpful. The postcode checker is great too with the maps API β€” it stops people selecting local delivery if they’re not actually in our delivery radius. What I really want to mention though is the support. I’ve used the live chat quite a few times and every single time they’ve been super quick and helpful. They even helped me change the design to better match our website, and even helped me install the maps API. It’s rare to get that kind of service. If you offer local delivery, especially with set delivery zones or date options, I’d definitely recommend this.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow β€” thank you so much for this incredible and detailed review! πŸ™ŒπŸ’™ We're absolutely thrilled to hear that DingDoong: Pickup, Local Delivery Date app has made such a big impact on how you manage orders and improve the checkout experience for your customers πŸššπŸ—“οΈ The postcode checker with Google Maps API is one of our favorite features too, and we’re so happy it’s working well for your delivery setup! And your kind words about our support team truly mean the world β€” we always aim to go the extra mile, whether it's styling the widget or helping with API setup πŸ’¬πŸ› οΈ Thanks again for your trust and amazing recommendation. We're always here when you need us! πŸš€πŸ’ͺ

5 / 5 Share

June 19, 2025

They helped me set up my website properly, and I'm very grateful! Excellent service and efficient work. They resolve issues quickly.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! 🌟 We're thrilled to hear that the team helped you set up your website properly and provided excellent, efficient service. πŸš€ Quick issue resolution is what we strive for! If you need further assistance, we’re always here to help. πŸ˜ŠπŸ™Œ

5 / 5 Share

June 17, 2025

Super tevreden met deze app. Heb eerst 3 soortgelijke apps geprobeerd, waar ik niet zo blij mee was. Ik ben blij dat ik uiteindelijk deze app heb gedownload, werkt perfect en goed te customizen. Ook een fijne en snelle service.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Heel erg bedankt voor je fijne review! 😊 We zijn super blij om te horen dat je tevreden bent met DingDoong: Pickup, Local Delivery Date app – en dat je ons hebt gekozen na het proberen van andere opties πŸ™ŒπŸ“¦ Fantastisch dat de app goed werkt, makkelijk aan te passen is Γ©n dat onze support snel en prettig was. Daar doen we het voor! πŸ’™ Dank je wel voor je vertrouwen – we staan altijd voor je klaar! πŸš€βœ¨

1 / 5 Share

July 3, 2025

I uninstalled the app after a bug caused all checkouts to be blocked, making my store loose out on hundreds of transactions. Shopify support was able to narrow down the issue pinpointing the app as responsible. Ding Doong support was not able to figure out why this was happening even after more than half a day of looking into it. I deleted the app and my checkout page worked fine again. Only install if you want to miss out on sales.

Using app

About 1 month

Total reviews

4

Average rating

1.8

Developer Reply

Hi, We’re truly sorry for the experience you had, and we deeply regret the negative impact this issue had on your store. We understand how critical a smooth checkout process is, and we can only imagine how upsetting it must have been to lose potential revenue due to a bug β€” especially when trust is placed in our app to support your business, not disrupt it. We take full responsibility for the inconvenience and frustration caused. Our team did investigate the issue with urgency, but it’s clear from your experience that we didn’t identify or resolve the root cause quickly enough. That’s not acceptable, and we completely understand your decision to uninstall the app. We also appreciate you taking the time to share your experience in such detail. Feedback like this β€” even when difficult to hear β€” is incredibly important to us. It allows us to improve our systems, strengthen our testing processes, and ensure better safeguards are in place moving forward. The situation has been escalated to our senior engineering team for a full technical review. We are committed to getting to the bottom of what happened and using this as a learning moment to better serve our users. If you're ever willing to give us another chance in the future, we would be more than grateful for the opportunity to support you again β€” and to earn back your trust. Until then, we truly wish you continued success with your business. Thank you again for your honesty.

5 / 5 Share

June 11, 2025

App is good and support is also good

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're glad to hear you're enjoying DingDoong: Pickup, Local Delivery Date and that our support team has been helpful πŸ’¬πŸšš. Your feedback means a lot β€” we're here anytime you need us. Thanks for choosing DingDoong! πŸ’™

5 / 5 Share

June 5, 2025

Great Customer Service, fast to reply and very helpful in resolving our issues no matter how long it takes. Dealt with Lynn; very professional.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic 5-star review! We’re thrilled to hear about your great experience with our customer service team. A special shoutout to Lynn for her professionalism and dedication to resolving your issuesβ€”she’ll be so happy to hear your kind words! πŸ˜ŠπŸ’– If you ever need further assistance, we’re always here to help. πŸ™Œβœ¨

5 / 5 Share

May 21, 2025

DingDoong has been the perfect solution for my small bakery! I have a pretty unique setup with alternating porch pickups and fixed market days, and most other delivery/pickup apps either couldn't support my schedule or made it incredibly confusing to manage. On top of that, other support teams were slow to respond β€” if they responded at all. DingDoong not only works smoothly with my manual request flow, but their support team was fast, friendly, and went above and beyond to customize the widget to match my brand colors. They were the first team that actually listened and worked with me to make the app feel like part of my storefront, not an afterthought. If you're a small business looking for flexibility and real support, I can’t recommend this app enough. It’s been a game changer for us.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your wonderful experience with DingDoong Pickup, Local Delivery Date! 🌟 It’s fantastic to hear that the app perfectly fits your unique bakery setup and makes managing your alternating porch pickups and market days so much easier. The fact that the support team was fast, friendly, and genuinely attentive to your needs really shows how much they care β€” customizing the widget to blend seamlessly with your brand is a huge plus! 🎨πŸ’ͺ Your story highlights exactly what small businesses need: flexibility, great functionality, and real human support. Thanks a ton for your strong recommendation β€” it’s inspiring to see how DingDoong has become a game changer for you! Wishing your bakery continued success and smooth deliveries! 🍞πŸ₯πŸ˜Š

5 / 5 Share

May 21, 2025

This shopify application is a blessing for the stores doing local deliveries. Functionally, this application is a complete package. They have taken care of all sorts of peculiar requirements which a store owner might have. On top of that their support is fantastic. The team helped me with setting up the application, customizing CSS to match my store's theme. I highly recommend this application. Kudos to the team!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review of the DingDoong Pickup, Local Delivery Date app! πŸŽ‰ It’s amazing to hear that the app covers all your local delivery needs and that the team could help you customize everything perfectly to match your store’s theme. Your kind words about the support team really make a difference β€” we’re thrilled to know they provided fantastic assistance! πŸ™Œ Your recommendation means a lot, and we’re here anytime you need help. Kudos right back to you for being such a great user! πŸ‘πŸ˜Š