All reviews

Rating Breakdown

  • 5
    90% (176 ratings)
  • 4
    5% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2022

The support team is very responsive to all of my questions and concerns. I definitely recommend this app for your store!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

4 / 5 Share

Nov. 14, 2022

Good Service, But need one more validation, If directly buy the item and then it redirect onto the checkout screen I can not see the delivery date option. If it is required there should be the delivery date option before checkout or on checkout.. And also please confirm is this for the mobile apps as well?

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking the time to leave us feedback! We appreciate it. We would love to discuss your concerns with our app via live chat and email since the app surely can help you with some solutions. :D Again, thank you for taking the time to review our app!

5 / 5 Share

Nov. 7, 2022

Very helpful customer support which is super nice to have when you have specific delivery/pickup needs.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks! It makes our day to hear that we were able to provide you with 5-star service. Weโ€™ll make sure the entire team received your feedback โ€“ they'll be thrilled to hear your kind words.

5 / 5 Share

Oct. 27, 2022

The app is amazing, and the team behind is even better. The customer support is on point. They go above and beyond. This is a key differentiator.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a million for your 5-star review ๐Ÿค—๐Ÿฅฐ! We will share this with our team to let them know to keep up the amazing work ๐ŸŒป ๐ŸŒž

5 / 5 Share

Sept. 19, 2022

ไป–ใฎใ‚ขใƒ—ใƒชใจ็•ฐใชใ‚Šใ€ใƒ‡ใƒ•ใ‚ฉใƒซใƒˆใฎใŠๅฑŠใ‘ๆ—ฅๆ™‚ใฎๆŒ‡ๅฎšใฏใ‚‚ใกใ‚ใ‚“ใ€ๅ•†ๅ“ใ”ใจใซใŠๅฑŠใ‘ๆ—ฅใฎๆœŸ้–“ใ‚’่จญๅฎšใ™ใ‚‹ใ“ใจใ‚‚ๅ‡บๆฅใ‚‹ใจใ“ใ‚ใŒ่‰ฏใ„็‚นใงใ™ใ€‚ใŸใจใˆใฐใ€ๆœŸ้–“้™ๅฎšๅ•†ๅ“ใฎๅ•†ๅ“ใ‚’่ฒฉๅฃฒใ™ใ‚‹ใจใใชใฉใ€ใจใฆใ‚‚ไพฟๅˆฉใงใ™ใ€‚ ใฉใ†ใ—ใฆใ‚‚ๅคšๅฐ‘ใฎไธๅ…ทๅˆใฏๅ‡บใพใ™ใŒใ€ใฏใ˜ใ‚ใฏๅŽŸๅ› ใŒๅˆ†ใ‹ใ‚‰ใšใ„ใใšใพใฃใฆใ„ใพใ—ใŸใŒใ€ใ‚ใใ‚‰ใ‚ใšใ€ๆœ€ๅพŒใพใงไธๅ…ทๅˆใฎๅŽŸๅ› ๆŽขใ—ใ€่งฃๆฑบใพใงใ‚ตใƒใƒผใƒˆใ—ใฆใใ‚Œใพใ—ใŸใ€‚

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

ใ“ใฎใ‚ˆใ†ใช็ด ๆ™ดใ‚‰ใ—ใ„ใƒฌใƒ“ใƒฅใƒผใ‚’ๆฎ‹ใ—ใฆใ„ใŸใ ใใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™๏ผ ็งใŸใกใฎใ‚ขใƒ—ใƒชใจใ‚ตใƒใƒผใƒˆใƒใƒผใƒ ใ‚’ๆฐ—ใซๅ…ฅใฃใฆใ„ใŸใ ใ‘ใŸใ“ใจใ‚’ๅฌ‰ใ—ใๆ€ใ„ใพใ™ใ€‚ ใ‚ใชใŸใฎๆบ€่ถณใฏ็งใŸใกใฎๅ„ชๅ…ˆไบ‹้ …ใงใ‚ใ‚Šใ€ใ‚ใชใŸใฎใƒฌใƒ“ใƒฅใƒผใง็ขบ่ชใ•ใ‚Œใฆใ„ใ‚‹ใ‚ˆใ†ใซใ€็งใŸใกใฏ็งใŸใกใฎๅ„ชใ‚ŒใŸใ‚ตใƒผใƒ“ใ‚นใซ่ช‡ใ‚Šใ‚’ๆŒใฃใฆใ„ใพใ™. ใƒ•ใ‚ฃใƒผใƒ‰ใƒใƒƒใ‚ฏใ‚’ใŠๅฏ„ใ›ใ„ใŸใ ใใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™ใ€‚

5 / 5 Share

Sept. 16, 2022

Great App and great CS team support. I used this app for adding a date picker for delivery and pick up. Overall it is an excellent free app for this feature. It would be great if they support switching between multi-language.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you for taking the time to leave us such a fantastic review! Weโ€™re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

5 / 5 Share

Sept. 15, 2022

This is by far the best delivery/pickup app. As a local florist I need to make sure we validated a delivery zip prior to checkout but also have a strict control over delivery/pickup dates and time slots. I try numerous other apps and none of them came close to this app. The support team was awesome. A special thanks to Anna for her attentiveness and amazing communication. Most important a very special thanks to Loc for ensuring the app work flawlessly with my theme. Happy Birthday Loc.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this amazing review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Sept. 14, 2022

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend it!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

5 / 5 Share

Sept. 14, 2022

The app does exactly what it promises. Very flexible, and easy to configure. Really great customer service as well! I had some customization questions and they were prompt and very helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, itโ€™s great to hear that you had a positive experience with Omegaโ€™s DingDoong Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If thereโ€™s anything we can do to serve you further, let us know. Your friends at Omega

5 / 5 Share

Sept. 13, 2022

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend!

Store

KoncptU

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Amazing! ๐Ÿ˜ฑ We were so happy when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating. Love from the Omega support team

5 / 5 Share

Sept. 13, 2022

Rosie was so helpful when my website was having issues installing. Rosie and her team worked hard to find the issue and quickly resolved it so I could get stuck into setting up the app on my website. Thank you again Rosie for your help and amazing customer service :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Woww! ๐Ÿ”ฅ๐Ÿ”ฅ Thatโ€™s so great to hear your feedback. We made sure that Rosie got the recognition she deserved. She was very happy to read your review. Hope to see you again! ๐Ÿฅฐ

5 / 5 Share

Sept. 12, 2022

just starting to use this apps, seems like user friendly, dont need to use google api key, its link to our calendar. helpdesk was very helpful. for me it was good enough

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Lots of love and Thank you ๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Letโ€™s rock together ๐Ÿ”ฅ๐Ÿš€

5 / 5 Share

Sept. 7, 2022

INCREDIBLE CUSTOMER SERVICE!!!!!!! Spoke to Kathy (for hours) with lots of back and forth pretty much the entire day and she was so nice and patient with my endless questions. Kathy and her team helped me sort out so many issues and the app is working perfectly on my site. Highly recommended!!!

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thanks so much for sharing your feedback about our service and product. Weโ€™re glad to hear that our teamโ€™s performance exceeded your expectations, and weโ€™ll make sure that Kathy receives the recognition they deserve. Thank you again, have a great day!

5 / 5 Share

Sept. 7, 2022

This is one of the better Apps for Scheduling Delivery & Pickup on Shopify. You can add it on the product page or the cart page or both and it comes with Great Customer support. There were times when we were stuck and Anna from the support team was able to help us out super quickly!! Three Cheers to the app and the Support!

Store

Hafla

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Weโ€™re so happy to hear you had a great experience with Omegaโ€™s Dingdong app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. _Cheers from Anna_

5 / 5 Share

Sept. 6, 2022

Problem solved immediately! He has a high level of understanding of shared issues and communicates smoothly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton for taking some of your time to share these great comments! ๐Ÿฅฐ๐Ÿฅฐ๐ŸฅฐFeel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! ๐Ÿ™Œ Best wishes, The Omega support team

5 / 5 Share

Sept. 5, 2022

Just installed this app, and support team Anna has been amazingly prompt with her replies and helping me resolve my questions! She even provided video help when I couldn't find what I needed at a glance. Very impressed by the support team and looking forward to using the app on our store.

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We highly appreciate you taking the time to post a review here. ๐Ÿฅฐ ๐Ÿฅฐ๐Ÿฅฐ It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! ๐ŸŒŸ Cheers, Anna

3 / 5 Share

Dec. 20, 2022

i'm using the pickup function for my products, its working well but I had some troubles repeatedly. The help center is kind and solved it every time but it's exhausting.

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

5 / 5 Share

Aug. 28, 2022

The support team Anna and Mike were unbelievably helpful in catering to the requirements of our business. They went above and beyond to help get the app exactly how we wanted. Couldn't be happier, thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Yeahhhh Youโ€™re awesome ๐Ÿ’™๐Ÿ’š๐Ÿ’›๐Ÿงก We will share this with our team to let them know to keep up the amazing work Thank You so much for your words! ๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š

5 / 5 Share

Aug. 24, 2022

Anna was very helpful with helping with me with all my issues. we have corrected things needed to make my website work how i want it

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! ๐ŸŽต It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! ๐Ÿคฉ Best wishes, Anna

5 / 5 Share

Aug. 23, 2022

I had a complicated issue that required a few days of back and forth and the team, especially Anna, went above and beyond to assist. They helped make my check out process a breeze on my site and I couldn't believe the fast response and kind patience Anna had with me over several days. A big thank you to everyone on the team who assisted!

Store

A.Baker

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega DingDoong: Delivery + Pickup app. We look forward to serving you for many years to come! Cheers from Anna!