All reviews

Rating Breakdown

  • 5
    90% (171 ratings)
  • 4
    5% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 16, 2022

Great App and great CS team support. I used this app for adding a date picker for delivery and pick up. Overall it is an excellent free app for this feature. It would be great if they support switching between multi-language.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

5 / 5 Share

Sept. 15, 2022

This is by far the best delivery/pickup app. As a local florist I need to make sure we validated a delivery zip prior to checkout but also have a strict control over delivery/pickup dates and time slots. I try numerous other apps and none of them came close to this app. The support team was awesome. A special thanks to Anna for her attentiveness and amazing communication. Most important a very special thanks to Loc for ensuring the app work flawlessly with my theme. Happy Birthday Loc.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this amazing review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Sept. 14, 2022

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend it!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

5 / 5 Share

Sept. 14, 2022

The app does exactly what it promises. Very flexible, and easy to configure. Really great customer service as well! I had some customization questions and they were prompt and very helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, it’s great to hear that you had a positive experience with Omega’s DingDoong Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Your friends at Omega

5 / 5 Share

Sept. 13, 2022

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend!

Store

KoncptU

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Amazing! 😱 We were so happy when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating. Love from the Omega support team

5 / 5 Share

Sept. 13, 2022

Rosie was so helpful when my website was having issues installing. Rosie and her team worked hard to find the issue and quickly resolved it so I could get stuck into setting up the app on my website. Thank you again Rosie for your help and amazing customer service :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Woww! 🔥🔥 That’s so great to hear your feedback. We made sure that Rosie got the recognition she deserved. She was very happy to read your review. Hope to see you again! 🥰

5 / 5 Share

Sept. 12, 2022

just starting to use this apps, seems like user friendly, dont need to use google api key, its link to our calendar. helpdesk was very helpful. for me it was good enough

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Lots of love and Thank you 🙏🏻😊🙏🏻😊🙏🏻😊 Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

5 / 5 Share

Sept. 7, 2022

INCREDIBLE CUSTOMER SERVICE!!!!!!! Spoke to Kathy (for hours) with lots of back and forth pretty much the entire day and she was so nice and patient with my endless questions. Kathy and her team helped me sort out so many issues and the app is working perfectly on my site. Highly recommended!!!

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kathy receives the recognition they deserve. Thank you again, have a great day!

5 / 5 Share

Sept. 7, 2022

This is one of the better Apps for Scheduling Delivery & Pickup on Shopify. You can add it on the product page or the cart page or both and it comes with Great Customer support. There were times when we were stuck and Anna from the support team was able to help us out super quickly!! Three Cheers to the app and the Support!

Store

Hafla

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re so happy to hear you had a great experience with Omega’s Dingdong app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. _Cheers from Anna_

5 / 5 Share

Sept. 6, 2022

Problem solved immediately! He has a high level of understanding of shared issues and communicates smoothly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton for taking some of your time to share these great comments! 🥰🥰🥰Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌 Best wishes, The Omega support team

5 / 5 Share

Sept. 5, 2022

Just installed this app, and support team Anna has been amazingly prompt with her replies and helping me resolve my questions! She even provided video help when I couldn't find what I needed at a glance. Very impressed by the support team and looking forward to using the app on our store.

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Anna

3 / 5 Share

Dec. 20, 2022

i'm using the pickup function for my products, its working well but I had some troubles repeatedly. The help center is kind and solved it every time but it's exhausting.

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

5 / 5 Share

Aug. 28, 2022

The support team Anna and Mike were unbelievably helpful in catering to the requirements of our business. They went above and beyond to help get the app exactly how we wanted. Couldn't be happier, thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

5 / 5 Share

Aug. 24, 2022

Anna was very helpful with helping with me with all my issues. we have corrected things needed to make my website work how i want it

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩 Best wishes, Anna

5 / 5 Share

Aug. 23, 2022

I had a complicated issue that required a few days of back and forth and the team, especially Anna, went above and beyond to assist. They helped make my check out process a breeze on my site and I couldn't believe the fast response and kind patience Anna had with me over several days. A big thank you to everyone on the team who assisted!

Store

A.Baker

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega DingDoong: Delivery + Pickup app. We look forward to serving you for many years to come! Cheers from Anna!

5 / 5 Share

Aug. 23, 2022

This app has all the features I need to customise local delivery and pickup requirements for my Florist business. I required some assistance to set up and get the app running smoothly with my theme and the app support team (Joy) was extremely helpful, patient and polite with their assistance. Highly recommended

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services! Cheers from Joy!

5 / 5 Share

Aug. 18, 2022

Was quick to reply with any problems I had with the app. Very helpful instructions and easy to understand!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, it’s great to hear that you had a positive experience with the Omega DingDoong: Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

5 / 5 Share

Aug. 16, 2022

Fantastic customer support and ability to make customizations that really made the app better for my use case. Recommend!

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks, _The Omega Support team_

5 / 5 Share

Aug. 13, 2022

This app is easy to use and exactly what I was looking for. Pickup date and time was easy to setup and their support agent, Joyce, is very helpful.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Joyce receives the recognition she deserves. Thank you again, have a great day!

5 / 5 Share

Aug. 11, 2022

After searching through many tens of delivery date and time slot app, this app is the best. The best part is, it is free for now. Other apps may be free too but their customer service is non-existant. DinDoong's team members like Anna, Kathy, Mike and more are helpful with the very efficient support when I have questions. This app is highly recommended as their features are easy to use and supports detailed needs for shops.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day! _The Omega support team_