All reviews

Rating Breakdown

  • 5
    94% (173 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 95% (174)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 25, 2025

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your 4-star review for DingDoong: Pickup, Local Delivery Date app! ⭐⭐⭐⭐ We appreciate your feedback and would love to know how we can make your experience even better. If there's anything we can improve, feel free to reach out—our team is always here to help! 😊🚀

5 / 5 Share

March 23, 2025

Joyce was awesome!! She helped me with all of my original issue, and was very knowledgable. A raise should be in her future!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

That's amazing to hear! 🎉 We're so glad that Joyce provided awesome support and helped you with everything! 🚀 We'll be sure to pass along your kind words—she truly deserves the recognition! If you ever need anything else, we're always here to help. 😊👏🎊

5 / 5 Share

March 5, 2025

They are always friendly and quick to respond. Whenever I have a question, it's definitely more time-saving to ask them rather than searching for the answer myself.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We're so happy to hear that the DingDoong Pickup Delivery Date team is always friendly and quick to assist! 🚀 We love saving you time and making things easier. If you ever need anything, we're always here to help. Happy scheduling! 📅🚚🎉

5 / 5 Share

March 2, 2025

Good app to try it. works good

Store

ZOROY

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback! 😊 We're happy to hear that DingDoong: Pickup, Local Delivery Date app is working well for you! 🚀💙 If you ever need any assistance, feel free to reach out. Happy scheduling! 📅✨

5 / 5 Share

Feb. 26, 2025

I’ve had a great experience with D: Pickup, Local Delivery Date. It’s been especially useful for my store, as it allows customers to select convenient delivery dates, improving overall satisfaction and streamlining the delivery process. It’s a simple yet effective feature that enhances both the customer experience and my store's efficiency. The customer service from Joy has been very helpful as well.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 😊 We're thrilled that DingDoong: Pickup, Local Delivery Date app is making your delivery process smoother and improving customer satisfaction! 🚀📦 Huge shoutout to Joy for the great support! 💙 If you ever need anything, we're always here to help. 🎉🙌

5 / 5 Share

Feb. 24, 2025

Most importantly - App works as designed. There could be some features that make this app my go to, but those seem like shopify platform restriction. Instructions are very clear with lots of details on documentation. In cases where additional help needed, Support Team (Vincent) was very responsive, helpful and transparent about what can and cannot be done. Very important for us. If the app functionality matches with your requirements this is definitely a great app to consider.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your detailed feedback! 😊 We're thrilled to hear that DingDoong: Pickup, Local Delivery Date app is working as designed and that you found our documentation clear and detailed. 🚀 A big shoutout to Vincent for providing responsive and transparent support! 🙌 We truly appreciate your insights, and if there's ever anything we can do to enhance your experience, let us know. Thanks for recommending our app! 🎉💙

5 / 5 Share

Feb. 6, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 stars! 🌟 We're so happy to hear you're enjoying the Dingdoong: Local Delivery Date, Pickup app! 🚀 If you ever need any assistance, we’re always here to help. Thanks for your support! 🙌✨

5 / 5 Share

Jan. 21, 2025

Very responsive super helpful and friendly support team. I needed some custom coding which was done that day. Highly recommended

Using app

2 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your fantastic feedback! 😊 We're thrilled to know that our support team was responsive, helpful, and friendly. It’s great to hear that your custom coding needs were handled quickly and efficiently on the same day! 💻✨ We truly appreciate your recommendation, and we’re always here to assist you whenever you need. 🚀🙌

5 / 5 Share

Jan. 21, 2025

thank you!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

You're very welcome! 😊 If you need anything else, feel free to reach out anytime. Have an amazing day! ✨🙌

5 / 5 Share

Jan. 12, 2025

He helped me make sure everything was working right.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We’re glad to hear that our team was able to ensure everything is working perfectly with the DingDoong: Local Delivery Date, Pickup app. 🚚📆 If you need any further assistance, feel free to reach out – we’re always here to help! 🙌 Happy scheduling! 🌟

5 / 5 Share

Jan. 6, 2025

Great Feed back

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive review of the DingDoong: Local Delivery Date, Pickup app! 🚚✨ We’re delighted to hear your feedback and are always here to ensure the app meets your needs. 😊 Thanks for choosing DingDoong! 🚀🙌

5 / 5 Share

Dec. 24, 2024

Vincent with customer chat was awesome! He helped me on Christmas Eve! He was clear, professional, quick to respond, and answered all my questions. 10/10 recommend. I have tried several date/time delivery apps and so far this one has worked the best.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your incredible review! 😊 We're thrilled to hear that Vincent provided you with outstanding support, especially on Christmas Eve. 🎄✨ Our team strives to be clear, professional, and responsive, and it's wonderful to know we met your expectations. 👍🚀 We're also glad our date/time delivery app stands out among others you've tried. 📅🚚 Your 10/10 recommendation means the world to us! If you need anything else, feel free to reach out anytime

5 / 5 Share

Dec. 22, 2024

Dingdong truly the best app! It's so easy to use, and the interface is clean and intuitive. When I encountered an issue during installation, their support team went above and beyond to help me out. I didn’t expect such friendly and dedicated support. Once you try it, I’m sure you’ll never want to uninstall it. Highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that DingDoong has been a great fit for your business, and that the support team was able to assist you so effectively. It’s fantastic to know the app's ease of use and intuitive interface have made such a positive impact! We’re confident other users will benefit from your recommendation as well. If you ever need any further assistance, we're here to help! 😊

5 / 5 Share

Dec. 18, 2024

I have only just started using it today, so this is about their online service which was very good - they helped me get it set up and responded quickly to the messages. I'm adding this app to Shopify to allow myself to control delivery times and dates for my floristry business.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're happy to hear that the setup process for the DingDoong: Local Delivery Date, Pickup app went smoothly and that the support team was quick and helpful. We're excited that you're using it for your floristry business and hope it helps you manage delivery times and dates efficiently! If you need any further assistance, don't hesitate to reach out. 😊

5 / 5 Share

Dec. 11, 2024

Been using for about a week now. Good features based on what our shop needs, compared to all other apps, especially considering that it's free for now. Customer service was super prompt to assist with initial setup and very friendly.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! 🌟 We're thrilled to hear that the DingDoong: Local Delivery Date, Pickup app is a great fit for your shop. It's fantastic to know that the customer service team was prompt and friendly in helping you get set up! 😊 We appreciate your feedback and are excited to continue supporting you! 🚚

5 / 5 Share

Dec. 3, 2024

Great customer service

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re so glad to hear that you had a great experience with DingDoong: Delivery Date & Pickup app’s customer service. If you need any more help, feel free to reach out. 😊

5 / 5 Share

Nov. 29, 2024

Amazing service and super fast respond.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! 😊 We're so glad to hear you had an amazing experience with the Delivery Date & Pickup app and that our response time was super fast. 🚀 If you need anything else, we're always here to help! 💙✨

5 / 5 Share

Nov. 20, 2025

Sophia is awesome and a big help...

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're thrilled to hear that Samuel provided you with amazing support for the Dingdoong: Delivery Date app. If you need any further assistance, feel free to reach out. We're here to help! 🚀

5 / 5 Share

Aug. 22, 2024

Excelente servicio, 100% recomendados, la mejor atención que he podido recibir, completamente satisfecho.

Store

Pibaz

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tu excelente reseña! 🌟 Nos alegra mucho saber que el servicio del Food Delivery Date & Pickup app ha sido de tu agrado y que has recibido la mejor atención posible. Estamos encantados de que estés completamente satisfecho. Si necesitas más ayuda, no dudes en contactarnos. ¡Gracias por recomendar nuestro app! 😊👍

3 / 5 Share

Aug. 26, 2024

UPDATE: Though I appreciated the help I received from the DingDoong team, I ended up uninstalling the app 3 days after my initial review, from frustration. The app is unfortunately VERY limited in features, in the simplicity of setting up the pre-order schedule I needed. I am currently using the Bird Pickup and Delivery app and their features are far better; even with the FREE plan! VERY happy now! **Initial Review** Honestly, the app was initially a bit overwhelming for me, considering I am a one-woman-show, who wears many hats in her business, FT job and personal life, however, there was one particular individual who went OVER AND BEYOND, in patiently assisting me after a loooong day, Joy. :) Joy was an absolute pleasure to chat with, and incredibly efficient and knowledgeable! Perfect name for someone who can just so easily give you a warm glimmer of Joy and pleasantness to your day! GOOD customer service is practically non-existent these days, however, I genuinely appreciate this Team and hope they stay consistent in their customer service to us business-owners, etc! Thank you kindly!

Using app

8 days

Total reviews

9

Average rating

3.9

Developer Reply

Hi, Thank you for updating your review and for your kind words about Joy and our customer service. We're sorry to hear that the app didn’t meet your needs and that you found it limiting for your pre-order schedule. We’re continuously working to improve our app, and your feedback is crucial to this process. We’d love the opportunity to address your concerns and make enhancements based on your input. If you’re open to it, we’d be grateful for another chance to support you and demonstrate how we’re evolving to better meet your needs. Please feel free to reach out directly with any specific features or improvements you’d like to see to our email at [email protected]. Your satisfaction is important to us, and we’re committed to providing a better experience. Thank you again for your feedback and for considering giving us another chance.