Zapiet ‑ Rates by Distance
Local delivery rates based on distance radius from your stores
Rating
5.0
feedback
95
chart
#1,110
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
21%
-
Less than a year
27%
-
More than a year
44%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Customers highlighted the patience, expertise, and dedication of the support staff, particularly mentioning individuals like Betty, Jessica, and Jeanette. The app itself was commended for its functionality, ease of use, and effectiveness in managing shipping configurations. Users appreciated the quick response times and the willingness of the support team to go above and beyond to resolve any issues. However, there were a few instances where users faced challenges with installation or specific features, but these were promptly addressed by the support team.
Highlights
Review RSS Feed
All reviews
March 21, 2026
Thank you so much for the 5-star review! I truly appreciate your support and I’m glad to hear you’re enjoying Rates by Distance. If you ever need any assistance or have questions down the line, I’m always here and happy to help. Srivastav
March 20, 2026
Genesis was fantastic to work with! Provided exceptional assistance and went above and beyond our initial inquiry.
Hi Jennifer, Thank you so much for the 5-star review! If you ever need more help, please reach out. We are always happy to help your business grow! Best regards, Genesis
March 19, 2026
Srivastav is a legend, thanks for your support
Using app
About 5 years
Total reviews
9
Average rating
4.8
Thank you so much for the wonderful review! I’m really glad I could help you get your distance-based pricing set up in a way that fits your needs. It’s great to know the solution works well for your store. Your kind words truly mean a lot. If you ever need any further assistance or want to fine-tune things even more, I’m always here and happy to help. Srivastav
March 14, 2026
SRIVASTAV was extremely helpful and efficent
Thank you so much for the wonderful 5-star review! I truly appreciate your kind words and I’m really glad I could help resolve everything efficiently. It means a lot to know the support was helpful. If you ever need anything again, I’m always here and happy to assist. Srivastav
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