Zapiet ‑ Rates by Distance
Local delivery rates based on distance radius from your stores
Rating
4.9
feedback
84
chart
#1,063
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
20%
-
Less than a year
30%
-
More than a year
43%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Customers highlighted the patience, expertise, and dedication of the support staff, particularly mentioning individuals like Betty, Jessica, and Jeanette. The app itself was commended for its functionality, ease of use, and effectiveness in managing shipping configurations. Users appreciated the quick response times and the willingness of the support team to go above and beyond to resolve any issues. However, there were a few instances where users faced challenges with installation or specific features, but these were promptly addressed by the support team.
Highlights
Review RSS Feed
All reviews
Feb. 27, 2026
Betty from Zapiet was extremely helpful answering all my questions. I have very complex shipping configurations but she had the patience to sit over the phone and support me through the whole process. Great customer service!!
Hi Jovana! Really appreciate your kind words! It was a pleasure assisting you today. Feel free to reach out anytime! Best regards Betty
Feb. 25, 2026
Betty was amazing and very helpful. She found a way to configure my store so that checkout worked as I needed it to. She was quick to respond and explained everything in a way that was understandable.
Hi there! Thank you so much for the lovely review! It was truly a pleasure helping you. If you ever need a hand, feel free to reach out anytime. Best regards Betty
Feb. 25, 2026
very good support.
Hi, Thank you so much for your kind words! I’m really glad to hear you found the support helpful. Your feedback means a lot and motivates us to keep delivering the best possible service. We truly appreciate your trust and look forward to assisting you again whenever needed. Salaj
Feb. 8, 2026
Hi Liv, Thank you very much for taking the time to leave a 5 star review for our Zapiet - Rates by Distance app, it's much appreciated! If you have any questions or need any assistance, please do not hesitate to send a message. Warm regards, Jessica
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more