Zapiet ‑ Rates by Distance
Zapiet - Rates by Distance
Rating
4.6
feedback
57
chart
#805
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
23%
-
Less than a year
32%
-
More than a year
40%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many reviewers highlighted specific support representatives like Betty, Jessica, Jeanette, and Sandy for their outstanding assistance and dedication in resolving issues. Users appreciate the app's functionality in setting up delivery rates based on distance and customizing options for their businesses. The ease of integration with Shopify and the app's essential role in streamlining operations and improving customer service were also mentioned frequently. However, a few users experienced initial challenges with installation or encountered bugs that impacted their experience. Despite these minor issues, the majority of reviewers highly recommend the app for its effectiveness and the responsive support team.
Highlights
Review RSS Feed
All reviews
Aug. 11, 2025
Was having some trouble but Sandy on the live chat helped out and provided solutions that worked great for my business
July 29, 2025
The support given was really great, so helpful!!
Hi Nancy, I'm so glad to have been able to help to get everything back up and running with your Google Maps API Key within our Zapiet - Rates by Distance app so that you can continue to offer great service and beautiful flowers to your customers! If you have any questions or need any further assistance, please do reach out. Warm regards, Jessica
July 15, 2025
I was able to get a hold of a representative very quickly to help me with my problem that I was having. Betty was extremely helpful, professional, accommodating and patient. She sent me all the screenshots told me what she was doing and continue to communicate with me while she was fixing the issue, I was having on my website with my pick up and delivery. I am very thankful for this app that I’m using. It has definitely helped me in more ways than one. Thanks again Betty for your amazing work.
Hi Debra! Oh thank you so much for another wonderful review! It was my pleasure helping you out with the issues you were experiencing with the app! If you ever need a hand always feel free to chat in anytime! Best regards, Betty
July 10, 2025
HUGE shoutout to Jessica on the Zapiet team. I've had some very specific technical questions, and whenever I encounter issues, she always saves the day. Thank you so much, Jessica! The whole team is very responsive and is attentive. This app makes delivery rates a breeze in my business. We offer local delivery, and charge for further distances. We're able to set a minimum, then charge per additional mile, with this app. Couldn't function without it. Thank you!
Using app
Almost 5 years
Total reviews
2
Average rating
5.0
Hi Nancy, Thank you so very much for taking the time to leave such a lovely review, I really appreciate it! I always enjoy our chats and the fun challenges you bring to the table (: So glad that you find our Zapiet - Rates by Distance app invaluable for your business, it's great to hear. If you have any other questions down the road, you know where to find me! Cheers, Jessica
July 3, 2025
Hi Melissa, Thank you for taking the time to leave a review for our Zapiet - Rates by Distance app!!! I'm really glad that we got your Google Maps API key all sorted and rates are being generated to checkout. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
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