Zapiet ‑ Rates by Distance
Zapiet - Rates by Distance
Rating
4.8
feedback
72
chart
#1,413
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
22%
-
Less than a year
31%
-
More than a year
39%
Reviews Summary
The reviews for the Zapiet app are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the prompt and helpful assistance they receive, with specific mentions of team members like Rutvik, Betty, Jessica, Sandy, Jeanette, and others who went above and beyond to resolve issues. The app itself is praised for its functionality, ease of use, and effectiveness in enabling features like local delivery and setting up shipping rates based on distance. However, there are a few negative reviews mentioning bugs and challenges with initial setup, as well as issues with customer support responsiveness in some cases.
Highlights
Review RSS Feed
All reviews
Nov. 26, 2025
Very prompt
Hi there and thank you for the awesome review! Glad we were able to get things sorted for you in a timely manner and should anything else come up, don't hesitate to reach out, Steph
Nov. 25, 2025
Super Application pour la livraison local. Parfait pour les boutique de fleurs
Bonjour Mathieu, Merci beaucoup pour ton superbe avis! Je suis vraiment heureuse que Zapiet – Rates by Distance fonctionne aussi bien pour ta livraison locale, surtout pour une boutique de fleurs. Ça fait vraiment plaisir de savoir que l’application t’aide au quotidien. Si tu as la moindre question ou si tu as besoin d’une aide supplémentaire, tu sais où nous trouver. Bien à vous, Jessica
Nov. 21, 2025
This app is awesome! Using this in combination with the Zapiet - Pickup + Delivery app has finally allowed us to offer local delivery to our customers fairly. After spending hours going around in circles trying to make certain parts work, I finally reached out to support and they were SO incredibly helpful, even fixing some issues I hadn't realized were there! Having quality support makes a big difference, and their support is top-notch!
Hi there! Thank you so much for the fantastic review. It was a pleasure helping you out. If you ever need a hand, don’t hesitate to reach out to us anytime! Best regards Betty
Nov. 6, 2025
Would definitely recommend Zapiet apps, they are easy to set up and any problems that may arise are quickly sorted out by their kind and responsive support team. Betty especially has helped me a lot!
Hi Jodie Thank you so much for your kind words! We are really glad to hear you had a great experience with us! Feel free to reach out anytime you need a hand. Best regards Betty
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