All reviews

Rating Breakdown

  • 5
    82% (60 ratings)
  • 4
    7% (5 ratings)
  • 3
    3% (2 ratings)
  • 2
    4% (3 ratings)
  • 1
    4% (3 ratings)
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5 / 5 Share

Aug. 22, 2024

Customer support is great

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Jessica was so great! Very quick to respond, helpful information, and stayed with me until the problem was resolved :) THANK YOU!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Claudia, Thank you very much for taking the time to leave such a lovely review for our Delivery Rates by Distance app! It was wonderful chatting and assisting you to make sure that everything was up and working as expected. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica

5 / 5 Share

Feb. 21, 2024

Great Customer service!!!!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mathias, Thank you for taking the time to leave a review for our Delivery Rates by Distance app If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Feb. 17, 2024

There are many apps that does the same as that one but what I really enjoyed was the support, especially Jeanette for almost today, she was very helpful till we made sure everything is in place. Thanks again.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bassem! Thank you for your kind words and it was my pleasure to help you get your rates up and running with our Zapiet - Pickup + Delivery app and Zapiet - Rates by Distance app. Please do not hesitate to reach out to us for in the future. Have a wonderful day! ☀️, -J Barjum

5 / 5 Share

Feb. 14, 2024

The Zapiet Rates by Distance app together with their Pickup + Delivery app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. These apps are intuitive and easy to customize to fit your business and the support team is there to help fix any issues right away.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi Paul, Thank you very much for taking the time to leave a lovely review :) It was a pleasure chatting with you and making sure that our Delivery Rates by Distance app was integrated and working with our Zapiet - Pickup + Delivery app to generate the correct rates to your customers. If you have any other questions or need any further assistance, please do not hesitate to reach out. All the best, Jessica

5 / 5 Share

Feb. 2, 2024

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for giving Zapiet - Rates by Distance a 5-star review! It was a pleasure helping you configure accurate delivery rates based on driving distance and the shortest route. If you have any questions or need further assistance, you know where to find us :) Cheers, Klaudia

5 / 5 Share

Dec. 1, 2023

Grundsätzlich ist der zapiet support immer erreichbar und antwortet schnell! Ich hatte heute mit Betty zu tun und sie war sehr kompetent und hilfreich. Toller support!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Renate! Thank you for your fantastic review of our Zapiet - Pickup + Delivery app. It was my pleasure to assist you. If you need anything or have any inquiries, please don't hesitate to contact us. Wishing you a wonderful Christmas season! Betty

5 / 5 Share

Nov. 17, 2023

Jessica is just the best. The zapiet team is always on point when it comes to their support and customer service. thank you. you all rock

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sean, Thank you for leaving such a lovely review It was my pleasure chatting with you and helping you with our Delivery Rates by Distance app. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica

5 / 5 Share

Nov. 14, 2023

Jessica on the Zapiet team is absolutely amazing and very helpful! None of my questions where to much and she is always sure to check everything we need help with is done fully! very helpful thank you Jesssica!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Aimee for your lovely review, I really appreciate it Please do not hesitate to reach back out if you have any questions or need any assistance with our Delivery Rates by Distance app in the future. Warm regards, Jessica

5 / 5 Share

Oct. 4, 2023

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Ibrahim, Je vous remercie d'avoir pris le temps de nous laisser un avis sur notre application Zapiet - Tarifs par Distance. N'hésitez pas à nous contacter de nouveau, au besoin ! Au plaisir, Sandy

5 / 5 Share

Aug. 1, 2023

Love this app. We're a business supplying bulky goods to the local area which each order needing a different quote for delivery. It's completely essential to our operation and couldn't speak more highly of it.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey Guys, Thank you so much for taking the time to leave such a lovely review. It is great to hear now Zapiet- Rates by Distance has helped you charge delivery rates that suit your business! Remember we are always here if you need any advice or assistance! Best wishes, Kitty

5 / 5 Share

July 27, 2023

Jessica is the best! Helped me with my issue so fast! I would recommend this app to anyone especially if you are in retail.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your review, it is much appreciated It was my pleasure helping you with the rates section of our Zapiet Rates by Distance app and ensuring your customers are charged accordingly. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

April 11, 2023

Excellent customer service! This team really listens to your issues and addresses and fixes any problem. Highly recommend this app if you have delivery radius.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Angela, Thank you so much for your kind words and for taking the time to write a review It was my pleasure helping you today with locales & rates for our Delivery Rates by Distance app that you have integrated into our Zapiet - Pickup + Delivery app. Any other questions or further assistance, please do not hesitate to send a message. Kind regards, Jessica

5 / 5 Share

Jan. 18, 2023

After using other delivery apps, Jessica at Zapiet went absolutely ABOVE and BEYOND to get us up and running Zapiet, especially when Shopify was unable to help. When our previously app went down, and Shopify was unable to troubleshoot the issues, Jessica spent hours with me walking through every step until the app was working PERFECTLY. I've never had such helpful, caring, and patient customer service ever. Our store depends on this service working correctly and without her help, it would have completely shut us down. I cannot thank her enough!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

It might be confusing sometimes, but the support team is always there to help and whilst ur doing something else they even work on ur website about the issues!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

Your application is very good and help me every day to send my products. I am very happy to use Zapiet

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

We've been using this app since forever and we absolutely love it. In all these years we've only had two issues and they were solved very fast. Jessica helped me today and she was amazing! Thank you Jessica!

Using app

Over 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Christian, Thank you so much for your kind words and review. It was my pleasure helping you today with our Delivery Rates by Distance & Store Pickup + Delivery apps. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica

5 / 5 Share

Oct. 28, 2022

I needed help setting up and Jessica was extremely helpful and patient with me. She responded quickly and got everything done that i needed! 10/10

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, It was my pleasure helping you today to set up our Delivery Rates by Distance app. If you have any other questions down the road, please do not hesitate to send us a message. Have a lovely weekend, Jessica

5 / 5 Share

Oct. 26, 2022

The app works with Shopify 2.0. The customer support is great! Very fast and happy to help with implementation in the store. I can only recommend this app!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2022

App works great on Shopify and the developer has great add-ons. Maria from support is fantastic anytime you need help.

Using app

About 1 year

Total reviews

1

Average rating

5.0