Zapiet ‑ Rates by Distance
Zapiet - Rates by Distance
Rating
4.2
feedback
82
chart
#2,026
All reviews
Rating Breakdown
Review RSS Feed
April 18, 2025
Zapiet has been an amazing addition to our store & operations for years (both their Rates by Distance app and their Pickup+Delivery app). Easy to install and integrate... nice professional customer-facing look. The support provided by Zapiet is amazing! They answer at all hours and go above and beyond to make sure they find the best (in our case.. customized) solutions for whatever we're trying to accomplish. Highly recommend.
March 18, 2025
Their support is prompt
Hey there! Thanks a ton for the kind words! I’m really happy to hear your rates are up and running smoothly after the changes we made! Take care, Angelo
Feb. 5, 2025
This app makes it SO easy to charge the correct amount for mileage, set up is easy and customer service is wonderful! I will never not have this app.
Thank you so much Allison for taking the time to leave this review, I really appreciate it! I'm so glad that I was able to help and get the correct rate from our Delivery Rates by Distance app to appear at checkout so that your customer's are charged the correct amount according to mileage from your store. If you have any questions or need any further assistance, please do not hesitate to reach out. Cheers, Jessica
Feb. 5, 2025
Hey Taylor! Thanks for taking the time to leave a review, it was my pleasure to help you finish your Rates by Distance setup! We'll always be here to help you! Greetings, Manuel
Oct. 3, 2024
Jeanette has been an absolute lifesaver! I had several complex issues with the Zapiet app, and she went above and beyond to help me resolve every single one. Her knowledge and quick responses made a world of difference, and she always provided clear, step-by-step guidance that made everything so much easier to understand. She showed tremendous patience and dedication to ensure everything was set up exactly how I needed it. Jeanette’s exceptional support has truly improved my experience with Zapiet. Highly recommend her and the support team!
Thank you so much for your kind words! 😊 I'm happy to hear that I could make a difference and help resolve those complex issues you were facing. It was a pleasure working with you and ensuring everything was set up just right. Your patience and collaboration made the process so much smoother! If you ever need any further assistance, please don’t hesitate to reach out. We here to help! ✨ -Jeanette
Sept. 30, 2024
Hello Earl, Thank you so much for taking the time to review our app! If you need anything, we're just one message away. It's always a pleasure to help you! ❤️ Jeanette
Aug. 22, 2024
Customer support is great
Hi Jon, It was a pleasure chatting and helping you with the rates for our Delivery Rates by Distance app! If you have any questions or need any assistance down the road, please do not hesitate to send us a message. Warm regards, Jessica
March 20, 2024
Jessica was so great! Very quick to respond, helpful information, and stayed with me until the problem was resolved :) THANK YOU!
Hi Claudia, Thank you very much for taking the time to leave such a lovely review for our Delivery Rates by Distance app! It was wonderful chatting and assisting you to make sure that everything was up and working as expected. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
Feb. 21, 2024
Great Customer service!!!!
Hi Mathias, Thank you for taking the time to leave a review for our Delivery Rates by Distance app If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
Feb. 17, 2024
There are many apps that does the same as that one but what I really enjoyed was the support, especially Jeanette for almost today, she was very helpful till we made sure everything is in place. Thanks again.
Hi Bassem! Thank you for your kind words and it was my pleasure to help you get your rates up and running with our Zapiet - Pickup + Delivery app and Zapiet - Rates by Distance app. Please do not hesitate to reach out to us for in the future. Have a wonderful day! ☀️, -J Barjum
Feb. 14, 2024
The Zapiet Rates by Distance app together with their Pickup + Delivery app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. These apps are intuitive and easy to customize to fit your business and the support team is there to help fix any issues right away.
Hi Paul, Thank you very much for taking the time to leave a lovely review :) It was a pleasure chatting with you and making sure that our Delivery Rates by Distance app was integrated and working with our Zapiet - Pickup + Delivery app to generate the correct rates to your customers. If you have any other questions or need any further assistance, please do not hesitate to reach out. All the best, Jessica
Feb. 2, 2024
Thank you for giving Zapiet - Rates by Distance a 5-star review! It was a pleasure helping you configure accurate delivery rates based on driving distance and the shortest route. If you have any questions or need further assistance, you know where to find us :) Cheers, Klaudia
Dec. 1, 2023
Grundsätzlich ist der zapiet support immer erreichbar und antwortet schnell! Ich hatte heute mit Betty zu tun und sie war sehr kompetent und hilfreich. Toller support!
Hi Renate! Thank you for your fantastic review of our Zapiet - Pickup + Delivery app. It was my pleasure to assist you. If you need anything or have any inquiries, please don't hesitate to contact us. Wishing you a wonderful Christmas season! Betty
Nov. 17, 2023
Jessica is just the best. The zapiet team is always on point when it comes to their support and customer service. thank you. you all rock
Using app
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Total reviews
4
Average rating
5.0
Hi Sean, Thank you for leaving such a lovely review It was my pleasure chatting with you and helping you with our Delivery Rates by Distance app. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
Nov. 14, 2023
Jessica on the Zapiet team is absolutely amazing and very helpful! None of my questions where to much and she is always sure to check everything we need help with is done fully! very helpful thank you Jesssica!
Using app
Almost 3 years
Total reviews
2
Average rating
5.0
Thank you Aimee for your lovely review, I really appreciate it Please do not hesitate to reach back out if you have any questions or need any assistance with our Delivery Rates by Distance app in the future. Warm regards, Jessica
Oct. 4, 2023
Bonjour Ibrahim, Je vous remercie d'avoir pris le temps de nous laisser un avis sur notre application Zapiet - Tarifs par Distance. N'hésitez pas à nous contacter de nouveau, au besoin ! Au plaisir, Sandy
Aug. 1, 2023
Love this app. We're a business supplying bulky goods to the local area which each order needing a different quote for delivery. It's completely essential to our operation and couldn't speak more highly of it.
Hey Guys, Thank you so much for taking the time to leave such a lovely review. It is great to hear now Zapiet- Rates by Distance has helped you charge delivery rates that suit your business! Remember we are always here if you need any advice or assistance! Best wishes, Kitty
July 27, 2023
Jessica is the best! Helped me with my issue so fast! I would recommend this app to anyone especially if you are in retail.
Hi there, Thank you for your review, it is much appreciated It was my pleasure helping you with the rates section of our Zapiet Rates by Distance app and ensuring your customers are charged accordingly. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
April 11, 2023
Excellent customer service! This team really listens to your issues and addresses and fixes any problem. Highly recommend this app if you have delivery radius.
Hi Angela, Thank you so much for your kind words and for taking the time to write a review It was my pleasure helping you today with locales & rates for our Delivery Rates by Distance app that you have integrated into our Zapiet - Pickup + Delivery app. Any other questions or further assistance, please do not hesitate to send a message. Kind regards, Jessica
Jan. 18, 2023
After using other delivery apps, Jessica at Zapiet went absolutely ABOVE and BEYOND to get us up and running Zapiet, especially when Shopify was unable to help. When our previously app went down, and Shopify was unable to troubleshoot the issues, Jessica spent hours with me walking through every step until the app was working PERFECTLY. I've never had such helpful, caring, and patient customer service ever. Our store depends on this service working correctly and without her help, it would have completely shut us down. I cannot thank her enough!!!
Incredible to hear how much of a difference Jessica made—she’ll be so happy to see this! We know how critical smooth delivery setup is for your store, and it means a lot that we could step in when you needed it most. We’ve always got your back! – Thanks, Sam