Zapiet ‑ Rates by Distance
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Customers highlight the quick response times, patience, and effectiveness of the support staff, mentioning specific names like Sandy, Jessica, Betty, and Srivastav. Users appreciate the app's functionality, especially in conjunction with Zapiet - Pickup and Delivery, stating that it works well for their businesses with minimal to no issues. The support team is commended for going above and beyond to resolve any issues and ensure smooth operation of the app. However, there are a few mentions of initial setup difficulties and one negative review regarding response time.
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aplikace funguje dobře, na podpoře velmi ochotný pan Rutvik, který mi pomohl vyřešit můj problém
Spoke with a support rep (Stephane) to figure out how to add a feature to my store, and not only did he help with my concern, but he fixed another error I wasn't aware of. Very helpful and quick!
Nandita. handles the problem really well. great customer support. recommend this app
Hello, I’m so pleased to hear that we were able to help and successfully resolve the rate issue. Ensuring everything works smoothly for our merchants is always our goal. If you need any assistance in the future, we’re just a message away. Best wishes, Nandita
Srivastav was very helpful
Thank you so much for the wonderful 5-star review! I truly appreciate your kind words and I’m glad I could help. It’s great to know that Rates by Distance is supporting your business with flexible and accurate delivery pricing, making it easier to manage local deliveries. If you ever need any assistance with your delivery rates or setup, I’m always here and happy to help. Srivastav
Hello Parshwa, Thank you so much for the 5 star review. We are happy to have helped figure out why that rate wasn't showing in Shopify POS, and we're glad to learn that everything is working as expected now. We're always here to assist whenever you need us. Best, Billy N.
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