Zapiet ‑ Rates by Distance for Shopify

Zapiet ‑ Rates by Distance

Local delivery rates based on distance radius from your stores
Developer
Zapiet
Rating
4.9
Feedback
130
Reviews
Chart
#962
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App overwhelmingly praise the exceptional customer support provided by the team. Customers mention specific support representatives like Joe, Jessica, Genesis, Rutvik, Sandy, Betty, and Srivastav who went above and beyond to resolve issues and provide assistance. The support team is described as responsive, patient, and knowledgeable, with a willingness to help until the problem is completely solved. Users appreciate the quick responses and the dedication of the support team in ensuring that the app functions smoothly for their online stores. Additionally, customers highlight the app's great features and ease of use, especially when integrated with other Shopify apps like Zapiet for delivery and pickup services.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 8%
Less than a month 23%
Less than a year 24%
More than a year 44%
All reviews
5 / 5 Share
Sept. 28, 2026

Jessica, what an amazing service you provided. If only all everyone was like you. An absolute gem!!!!

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 10, 2026

Great team. They were very responsive. Joe and Jessica set me up!

Store Using app Total reviews Average rating
Marlove Flowers About 1 hour 2 5.0
5 / 5 Share
Sept. 10, 2026

Store Using app Total reviews Average rating
SMAAK 2 days 1 5.0
5 / 5 Share
Sept. 9, 2026

The support given by the team has always been exceptional. Which is also what matters the most when things are not working. Based on my personal experience, I have gotten the support from the team multiple times and personally this time Genesis who is from the support team has taken her time to deepdive into an issue that was difficult to solve.

Store Using app Total reviews Average rating
Voilà Patisserie Over 4 years 3 5.0
5 / 5 Share
Sept. 8, 2026

Nandita was the best help ever. I have been struggling all day with 0 sleep trying to make this. I overlooked so much from fatigue that she helped clear up 10/10

Store Using app Total reviews Average rating
My Store About 12 hours — —

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