Zapiet ‑ Rates by Distance
The Shopify App has received overwhelmingly positive reviews regarding its functionality and exceptional customer support. Users consistently praise the app for working well for their businesses with little to no issues. The standout feature is the outstanding customer service provided by the support team, with specific mentions of Sandy, Srivastav, Betty, Jessica, Jeanette, Lui, Rutvik, and others for their prompt, patient, and efficient assistance. Customers appreciate the quick response times, clear explanations, and the willingness of the support team to go above and beyond to resolve any issues. The app is highly recommended for its ease of use, seamless integration with other Shopify apps like Zapiet, and the ability to customize delivery rates based on distance.
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Hello Parshwa, Thank you so much for the 5 star review. We are happy to have helped figure out why that rate wasn't showing in Shopify POS, and we're glad to learn that everything is working as expected now. We're always here to assist whenever you need us. Best, Billy N.
yes very helpful and persistant and patient :)
Hello Sandra, Thank you for the wonderful review! We’re so glad we could help and that your experience with our support team was a positive one. Your feedback means a lot to us, and we truly appreciate your patience throughout the process. Please don’t hesitate to reach out if there’s ever anything else we can assist you with. Best wishes, Rutvik
Jessica and Jeanette was really helpful. Thanks
Hi Spencer, Thank you for taking the time to leave a review, it's much appreciated! I'm so pleased that your rates for same-day local delivery via our Zapiet - Rates by Zip Code app are being generated to checkout and your beautiful flowers can be delivered. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica
The app works very well, and if you ever run into any issues, the support team will be there to help you until everything works perfectly. Sandy was the best ! Best support I've ever got here, and everyone always been excellent !!
Hello William, Thank you for your wonderful review and kind words. It was a pleasure assisting you with configuring your applications. Thank you once again for your support ! All the best, Sandy
Support for this app is amazing. The app its self really works for our business with little to no problems
Thank you so much for the wonderful 5-star review! I’m really glad to hear that Rates by Distance is working well for your business and helping you manage your delivery pricing smoothly with little to no issues. It’s great to know the app is supporting your operations reliably. Your kind words about the support truly mean a lot, and if you ever need any assistance with your setup, delivery rates, or configurations, I’m always here and happy to help. Srivastav
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