Zapiet ‑ Rates by Distance
The reviews for this Shopify App overwhelmingly praise the exceptional customer support provided by the team. Customers mention specific support representatives like Joe, Jessica, Genesis, Rutvik, Sandy, Betty, and Srivastav who went above and beyond to resolve issues and provide assistance. The support team is described as responsive, patient, and knowledgeable, with a willingness to help until the problem is completely solved. Users appreciate the quick responses and the dedication of the support team in ensuring that the app functions smoothly for their online stores. Additionally, customers highlight the app's great features and ease of use, especially when integrated with other Shopify apps like Zapiet for delivery and pickup services.
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Great team. They were very responsive. Joe and Jessica set me up!
The support given by the team has always been exceptional. Which is also what matters the most when things are not working. Based on my personal experience, I have gotten the support from the team multiple times and personally this time Genesis who is from the support team has taken her time to deepdive into an issue that was difficult to solve.
Es la app con mejor atención al cliente que hay en shopify pero con mucha diferencia, siempre te ayudan y tienen la mejor disposición. Especial mención a Laurette y Génesis que han tenido una paciencia infinita.
El servicio al cliente a mejorado muchísimo, y se valora el esfuerzo que están haciendo por ayudarnos en nuestros sitios web. Gracias por todo Billy y Sandy.
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