Zapiet ‑ Rates by Distance
Local delivery rates based on distance radius from your stores
Rating
5.0
feedback
99
chart
#1,195
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
22%
-
Less than a year
26%
-
More than a year
46%
Reviews Summary
The reviews for the Zapiet app on Shopify are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Customers consistently praise the support representatives, such as Jessica, Betty, Srivastav, and Jeanette, for being knowledgeable, patient, and going above and beyond to resolve any issues. The app itself is described as essential, easy to use, and offering great functionality for setting up delivery rates based on distance. Users appreciate the prompt responses and clear explanations from the support team, making their experience with Zapiet highly satisfactory. However, there are a few negative reviews mentioning issues with responsiveness in live chat support and the need for more intuitive solutions.
Highlights
Review RSS Feed
All reviews
April 8, 2026
Hello Yasser, Thank you so much for the lovely review! I’m really happy I could fix the pickup and delivery rate issue for you. If you face anything else with the distance-based rates, just drop a message, I’m always here to help. Best, Nandita
April 5, 2026
The best delivery/pick up app for my flower shop! User friendly and their customer service is sooooo good!
It was so great chatting with you and I'm so pleased to hear that our Zapiet - Rates by Distance app is working so well for your flower shop! I really appreciate the time you took to leave a wonderful review and of course, if you need any further assistance or have any questions, please do not hesitate to send a message. Kind regards, Srivastav
April 4, 2026
fast response to my issue... thank you !
Thank you so much for the wonderful 5-star review! I’m really glad I could respond quickly and help resolve your issue smoothly. It’s great to know Rates by Distance continues to support your store with accurate distance-based delivery pricing, helping make your local delivery setup easier and more reliable. Your kind words truly mean a lot, and if you ever need any further assistance with your delivery rates or configuration, I’m always here and happy to help. Srivastav
April 3, 2026
Hello Ethan, Appreciate the wonderful review, thank you! So glad I could help with your custom use case regarding rates by distance. Feel free to contact us anytime in the future. All the best, Rutvik
April 1, 2026
Hi Emily, Thank you so much for taking the time to leave a review for our Zapiet - Rates by Distance app, it's much appreciated. If you have any questions down the road or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more