Getfish Seafood review for Zapiet ‑ Rates by Distance

Update 27 Mar 2025: Hi Boris, an update to let you know we have taken your feedback on board - we've implemented a new help guide to better help merchants with similar sophisticated setups as your own: https://support.zapiet.com/rates-by-distance/en/articles/10923512-rate-calculations-when-using-subscription-apps Best wishes, Bogi ------------------------------------------------------ Hi Boris, Thank you for your feedback. We completely understand your frustration and want to assure you that we are committed to resolving any issues. Upon investigation, it appears that the issue you have reported is related to the way Shopify generates subscription rates. Our team previously reached out via chat to provide an explanation and resolution, and I also followed up with you this morning with additional information. If you'd prefer, we can also arrange a call to go through all options with you. Please know that resolving this matter is our top priority, and we truly appreciate your patience and understanding as we work toward a solution. If there’s anything else we can do to assist, don’t hesitate to reach out—we’ll be with you until this is resolved. Kind regards, Clemency