Little Soonta review for Zapiet ‑ Rates by Distance
May 1, 2020
This app is great. Exactly what I want to calculate the shipping fee by distance. But recently, it has crashed twice already. It is very frustrating for our business to see customer walks away just because they cannot pay the shipping fee.
Developer Reply
I’m really sorry to hear about the crashes you’ve experienced—it’s frustrating, especially when it impacts your customers’ ability to complete their orders. While the app has come a long way with 99.99% uptime over the past 4 years, I understand how critical reliability is for your business. Please don’t hesitate to reach out to us directly so we can resolve the issue quickly and get things back to smooth sailing. – Thanks, Sam