All reviews

Rating Breakdown

  • 5
    87% (111 ratings)
  • 4
    6% (7 ratings)
  • 3
    2% (3 ratings)
  • 2
    3% (4 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

Sept. 5, 2022

Amazing customer service! They were kind enough to edit my theme a bit to make the delivery timer fit. I sososo appreciate it! Lovely app and lovely developers!

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

I downloaded this app in need of a way to accurately state shipping times in an easy to read fashion. This app is it, and the customer service was incredible.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2022

The app is brilliant. I've been using it for several months and have run countless repeatable A/B tests in that time which consistently show that sales increase when I have the timer visible on product pages. Support from Dan is absolutely first class and I'd recommend fellow Shopify store owners to try this app to see how it brings product pages to life and gives customers confidence that they're on an active website.

Using app

9 months

Total reviews

5

Average rating

4.2

5 / 5 Share

July 19, 2022

Wonderful so far! Installed automatically, easy to adjust/change, looks great on the site. Love it so far!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 12, 2022

Great Support! They will help you if you encounter any issue. The app is also great and fit perfectly in my store

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2022

Super easy and quick to install on the site. I had small technical issue and Dan emailed me back instantly and the problem was solved in less than 12 hours. Really pleased

Using app

5 days

Total reviews

21

Average rating

5.0

5 / 5 Share

July 1, 2022

Gran Aplicación. Facilita mucho poder ofrecer tiempo estimados de entrega a los clientes. Encima es gratis.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

So far so good, not sure if 500 clicks are enough. For such a small startup, you should have slightly more free view.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

June 13, 2022

So, app didn't work on variations and disappeared. App also doesn't allow me to change text on visual from "dispatch" to "shipped" (US terminology). App allows custom placement, but I would need to turn off global option that the app is on?...how does that work? Text was too big for visual, so that means another css custom style sheet for handling that. Ultimately, I went with another app that worked out of the box and didn't disappear when variant was selected. Visual is great on this, but that's about it.

Using app

About 24 hours

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for the feedback Brett. Regarding your queries, the strings are translatable from the settings menu. “Delivery Timer > Settings” As mentioned previously, we are happy to position and style it for you. The “big date” can be made smaller or removed with some CSS and we are happy to provide that. With Variants, you can’t currently set individual dates for specific variants. It does auto-hide if the variant is out of stock. Our demo shows the timer showing when you change variant so its likely an issue with your theme if it is hiding. Feel free to re-install and reach out again if you want further assistance in the future. Emily @ LAUNCHTIP

5 / 5 Share

April 26, 2022

Great app and great support. Had some hiccup with the app but support was able to resolve it in a timely manner.

Using app

Almost 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

This app is perfect and really easy to use. I love the visual timer and the way we can translate the text based timer on our own. Moreover, the support is extremly reactive and helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 8, 2022

cannot understand the etic they use on the usage fee as it seems it's more expensive then what really does

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey Pudaier Beauty, thanks for your feedback! Our pricing simply reflects the value we offer with Delivery Timer. It is outlined clearly on our pricing page and in the confirmation charge all our merchants accept before accessing Delivery Timer. We feel your 1 star review is a harsh reflection of this however we will take it in our stride :) Whilst it can be a tricky concept for some merchants to understand, Delivery Timer results in increased conversions, helps to manage customer expectations and reduces customer service. It’s these reasons alone that have allowed us to grow to 1,000s of amazing and wonderful merchants finding success with Delivery Timer. Wishing you success with your store, Chloe @ LAUNCHTIP

5 / 5 Share

Feb. 7, 2022

Very easy to use and the set up guidelines are easy to understand. It may get expensive though, in which case I may seek other options

Using app

About 1 year

Total reviews

4

Average rating

3.5

5 / 5 Share

Feb. 4, 2022

Much easier to set up than I expected. I have a lot of different suppliers with different shipping times, however, I was able to create custom rules for each one very easily. I also like the display style.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Its really simple to use. And the support is really fast! Would recommend to use the app in your shop...

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Cool app helpful visual timer and advanced setup, using it has saved me a lot of costumers, recommended

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Great app that creates an extra sense of urgency for customer purchases. Great dev support as well!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2022

This app is amazing. I especially like the possibility that I can show my customers their expected delivery date. The support is fast, friendly and helpful. I can only recommend this app.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

App is great. Easy to use and exactly what i was needing. Dan from support team solved fast and efficiently some customs adjustments i'd asked to.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

Really handy app that has helped us with cart abandonment. Launchtip also offers speedy customer support, special thanks to Dan who helped us with a custom adjustment.

Using app

8 months

Total reviews

2

Average rating

5.0