Descartes XPS Ship for Shopify

Descartes XPS Ship

XPS Ship | We Help Streamline Your Shipping Process

Rating

4.8

feedback

15

Reviews

chart

#1,979

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    20%
  • Less than a year
    27%
  • More than a year
    47%

Reviews Summary

XPS Ship has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users appreciate the easy integration with Shopify and other ecommerce platforms, as well as the excellent customer service provided by the XPS team. The app is praised for its user-friendly interface, competitive shipping rates, and the ability to consolidate orders from multiple platforms. However, there are some negative comments regarding issues with duplicate charges on credit cards, difficulties in deleting payment methods, and dissatisfaction with the customer service experience in certain instances.

Highlights

Positive customer service experience
Easy integration with multiple platforms
Competitive shipping rates
User-friendly interface
Issues with duplicate charges and payment methods

Rating Breakdown

  • 5
    80% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    7% (1 ratings)
  • 1
    13% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 8, 2024

We've had XPS for nine years now. They have always been supportive and its very easy to use even for international orders. We use it in combination with Shopify shipping and between the two always have the best shipping experiences and pricing. Would highly recommend to install.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

I love XPS Ship's customer service - they are fast at getting me back up on-line when I have a question. I've connected XPS as my shipper on Shopify.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Excellent. Have been using it for some time now without any issues

Store

Sladust

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Excellent option for shipping Shopify orders and even better when you want to consolidate multiple ecommerce platforms such as Amazon, Walmart, etc. all in one place. The people leaving one star reviews complaining about needing to add a credit card and have a small balance on your account need to understand that XPS is not going to pay to ship your packages even though it's a trial... Plus, this only applies to USPS shipments as you can add your UPS/FedEx account number into the system and be billed weekly as you would normally with these carriers.

Using app

About 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 18, 2023

we have been using XPS for 5 years now and just hit our 100,000 order marker , and would not switch for any reason. They have always been very supportive and the software is so easy to navigate. We highly recommend XPS.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

All reviews

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