Descartes XPS Ship
XPS Ship | We Help Streamline Your Shipping Process
Rating
4.8
feedback
15
chart
#2,209
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
7%
-
Less than a month
20%
-
Less than a year
27%
-
More than a year
47%
Reviews Summary
XPS Ship has received overwhelmingly positive reviews from ecommerce merchants who have been using it for years. Users appreciate the ease of use, excellent customer service, and seamless integration with Shopify and other ecommerce platforms. The app is praised for providing the best shipping experiences and pricing, especially for consolidating orders from multiple platforms. Users also highlight the quick response from customer service and the helpfulness of the team. However, there are a few negative reviews mentioning issues with duplicate charges on credit cards, difficulties with the payment system, and some dissatisfaction with customer service interactions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 8, 2024
We've had XPS for nine years now. They have always been supportive and its very easy to use even for international orders. We use it in combination with Shopify shipping and between the two always have the best shipping experiences and pricing. Would highly recommend to install.
Dec. 19, 2023
I love XPS Ship's customer service - they are fast at getting me back up on-line when I have a question. I've connected XPS as my shipper on Shopify.
Dec. 18, 2023
Excellent option for shipping Shopify orders and even better when you want to consolidate multiple ecommerce platforms such as Amazon, Walmart, etc. all in one place. The people leaving one star reviews complaining about needing to add a credit card and have a small balance on your account need to understand that XPS is not going to pay to ship your packages even though it's a trial... Plus, this only applies to USPS shipments as you can add your UPS/FedEx account number into the system and be billed weekly as you would normally with these carriers.
Dec. 18, 2023
we have been using XPS for 5 years now and just hit our 100,000 order marker , and would not switch for any reason. They have always been very supportive and the software is so easy to navigate. We highly recommend XPS.
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