Rating

5.0

feedback

90

Reviews

chart

#2,857

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    36%
  • Less than a year
    48%
  • More than a year
    13%

Reviews Summary

The reviews for Design Packs on Shopify are overwhelmingly positive, with users praising its ease of use, customization options, and customer service. Many users highlighted the app's ability to create beautifully designed sections without the need for coding knowledge, making it a game-changer for their stores. The support team, particularly Anne and Trudy, received high praise for their responsiveness and willingness to go above and beyond to help users with any questions or customization needs. Users also appreciated the flexibility and variety of pre-made sections available, allowing them to enhance their store's design and functionality seamlessly. Overall, Design Packs was described as a valuable investment that significantly improved store design and user experience.

Highlights

Ease of use and customization options
Positive customer service experience
Flexibility and variety of pre-made sections
Value for money and investment in store design
High praise for support team, particularly Anne and Trudy

Rating Breakdown

  • 5
    98% (88 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (89)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 20, 2026

Amazing sections, pages, etc. love working with Designer Packs! Anne is soooooo helpful, these guys are proving really exceptional customer service! 5 stars!

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review! It means so much to us, for you to take the time to post a review and so glad you are loving Design Packs. We love seeing fellow businesses in Canada thrive, so if there's anything we can do to support or help, please let us know! šŸ‡ØšŸ‡¦šŸ˜„

5 / 5 Share

May 12, 2026

Fantastic app and fantastic support.

Using app

4 months

Total reviews

18

Average rating

4.6

Developer Reply

Thank you so much for taking the time to leave us a review! We are so happy that you are enjoying the app and our support. If there's anything we can do to improve things for you, please let us know. Thank you!

5 / 5 Share

March 31, 2026

Absolutely brilliant tool, i have overhauled all of our pages. This is perfect people like me with design ideas but lacking coding knowledge. the best feature for me is being able to use the entire page rather than stuck with the large gutters down each side of pages with wasted space, this app has allowed me to maximise the space usage across mobile/desktop easily. The support is also brilliant - very knowledgeable and helpful with new designs being released all the time. Initially i was reluctant due to the price but you get the quality you pay for and its enabled us to visually overhaul our entire store.

Using app

4 months

Total reviews

7

Average rating

4.0

Developer Reply

Thank you so much for this wonderful review! It genuinely makes our day to hear that Design Packs helped you bring your design vision to life as that's exactly what we had in mind when we built it. We really appreciate you mentioning the value of the app and assistance on support - we are always here to help when you need it!

5 / 5 Share

March 26, 2026

Design Packs has been a game changer for my store. You are able to customize any section on your page by dragging and dropping any block. No need to hire a web developer anymore. Building a world class landing and product page is extremely easy now. Most importantly customer service is A+. Anne who is the cofounder of design packs personally answers and helps customers with their questions. I learned so much from her on how I could maximize Design Packs for my store. I am so happy to have found this app!

Using app

2 days

Total reviews

5

Average rating

3.4

Developer Reply

Thanks so much for taking the time to leave a review! It was wonderful to chat with you on the demo call and to learn more about your business (and our shared love of cats!) So glad you are enjoying the app and setting up your pages. Please don't hesitate to reach out if there is anything I can help with whether it is navigating the theme editor or setting up new designs.

5 / 5 Share

Sept. 26, 2025

This app is the best app EVER ! I was recommended it when i was looking for an app that improves the blog post layout , this app has that and a million more sections to add to your theme to customise it. It feels limitless at this point, plus Anne who developed the app is so great and helpful. Im not the most tech savvy individual and Anne took the time to make me some videos to guide me through setting up the FAQs properly. Theres a lot in this app and theres all the support you need to utilise it. 5 stars !

Using app

23 days

Total reviews

11

Average rating

4.9

Developer Reply

Thank you so much for this incredible review! I’m thrilled that Design Packs has been able to give your blog a fresh layout and so much more. It means a lot to hear that the videos were useful and that the app feels limitless in what you can do with it. Your kind words and 5-star rating really made our day! Please let us know if there is anything else we can help with. :)

All reviews

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