Rating

5.0

feedback

89

Reviews

chart

#2,940

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    37%
  • Less than a year
    46%
  • More than a year
    13%

Reviews Summary

The reviews for Design Packs on Shopify are overwhelmingly positive, with users praising the app for its ease of use, flexibility, and ability to enhance the design of their online stores without the need for coding knowledge. Customers appreciate the wide range of customizable sections and templates that Design Packs offers, allowing them to create professional-looking pages effortlessly. The customer service provided by the team, particularly by individuals like Anne and Trudy, is highlighted as exceptional, with quick responses, personalized assistance, and even custom solutions to meet specific needs. Users also mention the value for money, the continuous updates and new features, and the seamless integration of Design Packs with Shopify themes.

Highlights

Ease of use and flexibility
Exceptional customer service
Wide range of customizable sections and templates
Value for money
Seamless integration with Shopify themes

Rating Breakdown

  • 5
    98% (87 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (88)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 31, 2026

Absolutely brilliant tool, i have overhauled all of our pages. This is perfect people like me with design ideas but lacking coding knowledge. the best feature for me is being able to use the entire page rather than stuck with the large gutters down each side of pages with wasted space, this app has allowed me to maximise the space usage across mobile/desktop easily. The support is also brilliant - very knowledgeable and helpful with new designs being released all the time. Initially i was reluctant due to the price but you get the quality you pay for and its enabled us to visually overhaul our entire store.

Using app

--

Total reviews

7

Average rating

4.0

5 / 5 Share

March 26, 2026

Design Packs has been a game changer for my store. You are able to customize any section on your page by dragging and dropping any block. No need to hire a web developer anymore. Building a world class landing and product page is extremely easy now. Most importantly customer service is A+. Anne who is the cofounder of design packs personally answers and helps customers with their questions. I learned so much from her on how I could maximize Design Packs for my store. I am so happy to have found this app!

Using app

2 days

Total reviews

5

Average rating

3.4

5 / 5 Share

Sept. 26, 2025

This app is the best app EVER ! I was recommended it when i was looking for an app that improves the blog post layout , this app has that and a million more sections to add to your theme to customise it. It feels limitless at this point, plus Anne who developed the app is so great and helpful. Im not the most tech savvy individual and Anne took the time to make me some videos to guide me through setting up the FAQs properly. Theres a lot in this app and theres all the support you need to utilise it. 5 stars !

Using app

23 days

Total reviews

11

Average rating

4.9

Developer Reply

Thank you so much for this incredible review! I’m thrilled that Design Packs has been able to give your blog a fresh layout and so much more. It means a lot to hear that the videos were useful and that the app feels limitless in what you can do with it. Your kind words and 5-star rating really made our day! Please let us know if there is anything else we can help with. :)

5 / 5 Share

Aug. 20, 2025

Over the last 4+ years Design Packs has become one of my top go to Shopify apps. I always recommend it to clients and consider it indispensable at this point. I'm constantly learning new ways to customize the vast array of sections they offer, and their customer service is second to none. They have been so helpful and I'm always learning new techniques from them. Highly recommended!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, 4+ years! That absolutely blows us away. Thank you so much for sticking with Design Packs for the long haul and for recommending us to your clients. It really means the world to the two of us. We love hearing that you’re still finding new ways to use the sections and picking up tips along the way. Your support and kind words truly keep us going!

5 / 5 Share

Aug. 2, 2025

We use Design Packs all over our store, to add features lacking in our theme. They have a ton of options and it's way better than trying to find a theme that covers every single thing you want to do! The packs can all be customized to match your theme, although we mostly used CSS instead. Not a knock on the app at all, if you don't know CSS you can use the built-in customization instead. Customer support is fantastic as well, we had some questions about using metaobjects and fields and they were even able to customize one of the packs to make it work better for our needs.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for sharing this! We love hearing how you’re using Design Packs across your store and making it your own with CSS. That’s exactly how we hoped the app would work - flexible enough for folks who like to tinker, but still customizable right out of the box. We’re especially glad we could help with the metaobjects setup and get things working the way you needed. Really appreciate you taking the time to write such a thoughtful review!

All reviews

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