All reviews

Rating Breakdown

  • 5
    89% (8 ratings)
  • 4
    11% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Oct. 26, 2024

Desku is one of the best ai customer service software for Shopify stores looking to level up their customer service game. The platform is super easy to use. So far so good. keep up the good work.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

We're thrilled with Desku! The AI CoPilot is a fantastic tool for our support team, providing all necessary customer details instantly. The seamless order management within Desku is very user-friendly. Highly recommend this app!

Store

Brandy

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

We love Desku. The AI chatbots and real-time translation help us serve our global customers. The order management features are top-notch, and the support team is always helpful. Highly recommend!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 25, 2024

Desku has improved our customer support. The AI CoPilot gives us all the info we need quickly. It's also great for managing orders. Highly recommend!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2024

Desku is easy to use and has made our customer service more efficient. The automated responses and AI Ticket management are fantastic. A must-have for online stores!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 24, 2024

Desku makes managing customer service easy. The AI chatbots answer common questions, and the order management features are very helpful. Love it!.....

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thankyou for your review, Looking forward to provide much better experience.

4 / 5 Share

June 25, 2024

Works well. Can be a bit glitchy but their support is very easy to use and issues are addressed promptly.

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thankyou for your review, We have improved system drastically and glad its working well now.

5 / 5 Share

Dec. 1, 2022

We have been using Desku for quite some time after replacing Freshdesk. Support team is always ready to help and fix things. Email deliverability is good, UI looks polished and professional, and they're coming up with integrated chatbot as well. Highly recommend.

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thankyou for your review.

5 / 5 Share

Oct. 27, 2022

I use this app as a primary way to communicate with my customers. Having all communication in one place is—a massive plus for my business. I love how there are regular upgrades.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thankyou for your review.