Dibs – Preorders & Backorders
Get preorder now with deposit, partial payment, split payment
Rating
5.0
feedback
52
chart
#14,245
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
31%
-
Less than a month
33%
-
Less than a year
17%
-
More than a year
0%
Reviews Summary
The Dibs app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users have praised the quick response times, knowledgeable assistance, and willingness of the team to go above and beyond to resolve issues and customize the app to suit individual needs. The app itself is described as easy to use, especially for features like taking pre-orders and installment payments. Users appreciate the seamless integration of the app with their Shopify store and the helpful guidance provided by the support team.
Highlights
Review RSS Feed
All reviews
March 25, 2026
Super quick and responsive support that makes impossible possible. Highly recommended!
March 24, 2026
Amazing customer service and was helped very quickly in setting up preorders correctly as I was a bit confused. But everything was done perfectly and I'm very happy so far!
Thank you so much for your kind words! We're really glad to hear that you had a great experience and that the preorder setup was smooth for you.
March 23, 2026
March 18, 2026
This app has been absolutely essential for managing our pre-orders and backorders seamlessly. The setup was straightforward, and the features - especially the partial payment and deposit options - work flawlessly right out of the box. It has already helped us capture sales we would have otherwise lost during product launches and stockouts. I also want to give a special and heartfelt thank you to Subiksha from Logbase support. She was incredibly supportive, patient, and attentive throughout the entire process. When we ran into a small theme compatibility issue, Subiksha not only identified the problem immediately but went above and beyond to help us with the full setup until everything was working perfectly. Her dedication and genuine care for solving our queries made all the difference. If you're looking for a reliable pre-order solution backed by a support team that truly values its customers (special shout-out to Subiksha!), look no further. Five stars all the way!
Thank you so much for your wonderful review😊 Your feedback truly means a lot to us and motivates our team even more to keep delivering the best possible service to our customers.
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