Dibs – Preorders & Backorders for Shopify

Dibs – Preorders & Backorders

Get preorders now with deposit, partial payment, split payment

Rating

5.0

feedback

41

Reviews

chart

#9,439

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    32%
  • Less than a month
    34%
  • Less than a year
    20%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many reviewers highlighted the knowledge and helpfulness of the support staff, mentioning specific team members like Akshya, Barath, Suki, Boomika, Arun, and Subiksha. Users appreciated the quick responses to their queries and the willingness of the team to go above and beyond to assist with any issues. The app itself was also commended for its user-friendly interface and seamless functionality, especially in managing pre-orders and customizations on Shopify stores. Overall, the consensus is that the app is highly recommended for its quality and the exceptional support received.

Highlights

Positive customer support experience with specific team members like Akshya, Barath, Suki, Boomika, Arun, and Subiksha
User-friendly interface and seamless functionality for managing pre-orders and customizations
Quick responses and willingness of the team to go above and beyond to assist users
Highly recommended for quality and exceptional support
Appreciation for the knowledge and helpfulness of the support staff

Rating Breakdown

  • 5
    100% (41 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 95% (39)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 6, 2026

We are still in the process of setting up our store, and the Dibs installment payment feature is exactly what we needed. The support team helped us quickly разобраться in everything that was unclear and gave us very helpful advice — in fact, much more detailed and extensive than we could have expected. You can really feel that the team genuinely cares about helping and making sure the issue is resolved properly. Highly recommended!

5 / 5 Share

Feb. 2, 2026

The Dibs app makes it easy to take pre-orders and the support team provided immediate help with getting the display exactly like I needed. Much appreciated and highly recommended!

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Your outstanding review means a lot to us. It energizes our commitment to excellence and fuels our drive to meet your expectations. Thank you for your wonderful feedback.

5 / 5 Share

Feb. 2, 2026

Awesome support from the team. Highly recommended - one of the most straightforward app to take down payment for preorder or back order. Love it.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

Gumika, Akshaya, were both absolutely amazing and on point - all issues resolved !! super happy !

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Clear and good services , with a good customer support , its very helpful

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more