Dibs – Preorders & Backorders for Shopify

Dibs – Preorders & Backorders

Get preorder now with deposit, partial payment, split payment

Rating

5.0

feedback

47

Reviews

chart

#10,721

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    32%
  • Less than a month
    36%
  • Less than a year
    19%
  • More than a year
    0%

Reviews Summary

The Dibs app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users have praised the quick response times, knowledgeable assistance, and willingness of the team to go above and beyond to resolve issues and customize the app to suit individual needs. The app itself is described as easy to use, especially for features like taking pre-orders and installment payments. Users appreciate the seamless integration of the app with their Shopify store and the helpful guidance provided by the support team.

Highlights

Exceptional customer service and support
Ease of use and seamless integration with Shopify
Customization and personalized assistance
Efficient and knowledgeable support team
Appropriate for pre-orders and installment payments

Rating Breakdown

  • 5
    100% (47 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 94% (44)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 17, 2026

Good experience connecting with Barath. Keep it up.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 16, 2026

Boomika was excellent in assisting me with my concern and customising the Dibs app to suit my needs. She was very patient with me as I am a new at using Shopify. Highly recommend the customer service.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Your outstanding review means a lot to us. It energizes our commitment to excellence and fuels our drive to meet your expectations. Thank you for your wonderful feedback.

5 / 5 Share

Feb. 6, 2026

We are still in the process of setting up our store, and the Dibs installment payment feature is exactly what we needed. The support team helped us quickly разобраться in everything that was unclear and gave us very helpful advice — in fact, much more detailed and extensive than we could have expected. You can really feel that the team genuinely cares about helping and making sure the issue is resolved properly. Highly recommended!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

The Dibs app makes it easy to take pre-orders and the support team provided immediate help with getting the display exactly like I needed. Much appreciated and highly recommended!

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Your outstanding review means a lot to us. It energizes our commitment to excellence and fuels our drive to meet your expectations. Thank you for your wonderful feedback.

All reviews

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