All reviews

Rating Breakdown

  • 5
    100% (60 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (54)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2026

Neat little app, that kinda just works. Dib reps doing Zoom support meetings are very knowledgeable & helpful.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! 😊 We’re really glad the app has been working smoothly for you, and it’s great to hear our Zoom support team could help. Always here if you need anything!

5 / 5 Share

April 13, 2026

Excellent Support. Highly recommend using LogBase APPS special shout out to Anushiya !

Using app

6 days

Total reviews

5

Average rating

4.6

Developer Reply

Thankyou for your positive review 🌟 Your feedback is greatly appreciated and encourages us to keep improving and providing the best possible service.

5 / 5 Share

April 3, 2026

easy to use and the cs is very helpful

Store

SDY

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review😊 Your feedback truly means a lot to us and motivates our team even more to keep delivering the best possible service to our customers.

5 / 5 Share

March 31, 2026

Really great customer service. They have helped me out tremendously setting up the app and are very quick at responding. Great app and heaps of functions.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Your feedback truly means a lot to us and motivates our team even more to keep delivering the best possible service to our customers.

5 / 5 Share

March 31, 2026

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your positive review. We truly appreciate you taking the time to share your experience. Your feedback is valuable to us and encourages our team to continue delivering the best possible service😊

5 / 5 Share

March 30, 2026

After testing several solutions on the platform, I am pleased to share that Dibs has been performing exceptionally well for my store. If you are seeking a straightforward and effective solution, I highly recommend giving this app a try. Here are a few highlights from my experience: Versatile Preorder/Backorder Module: This feature is incredibly useful for running Early Bird campaigns, presales, and limited-time offers, as it provides precise stock control and easy scheduling options. Flexible CSS Customization: The ability to easily customize the CSS allowed me to place the widget seamlessly into my ideal location on the page. Excellent Customer Support: Their service team is fast, responsive, and genuinely helpful. A helpful tip: I highly recommend reading through their manual to get the most out of the app. I hope they can bring more functions: e.g. preorder management directly on the order page, as well as great options for bundling, upselling, and cross-selling.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your thoughtful and detailed review. We truly appreciate the time and effort you have taken to share your experience with Dibs. We are delighted to hear that the app has been performing well for your store and that features such as the preorder/backorder module, CSS customization, and our customer support have met your expectations. Your kind words are a great encouragement to our entire team. We also sincerely value your suggestions regarding additional functionalities, including preorder management on the order page and enhanced options for bundling, upselling, and cross-selling. Thank you once again for your support and recommendation. Please feel free to reach out to us anytime—we are always here to assist you. 😊

5 / 5 Share

March 25, 2026

Super quick and responsive support that makes impossible possible. Highly recommended!

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're really glad to hear that you had a great experience and that the preorder setup was smooth for you.

5 / 5 Share

March 24, 2026

Amazing customer service and was helped very quickly in setting up preorders correctly as I was a bit confused. But everything was done perfectly and I'm very happy so far!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're really glad to hear that you had a great experience and that the preorder setup was smooth for you.

5 / 5 Share

March 23, 2026

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

This app has been absolutely essential for managing our pre-orders and backorders seamlessly. The setup was straightforward, and the features - especially the partial payment and deposit options - work flawlessly right out of the box. It has already helped us capture sales we would have otherwise lost during product launches and stockouts. I also want to give a special and heartfelt thank you to Subiksha from Logbase support. She was incredibly supportive, patient, and attentive throughout the entire process. When we ran into a small theme compatibility issue, Subiksha not only identified the problem immediately but went above and beyond to help us with the full setup until everything was working perfectly. Her dedication and genuine care for solving our queries made all the difference. If you're looking for a reliable pre-order solution backed by a support team that truly values its customers (special shout-out to Subiksha!), look no further. Five stars all the way!

Using app

37 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review😊 Your feedback truly means a lot to us and motivates our team even more to keep delivering the best possible service to our customers.

5 / 5 Share

Feb. 17, 2026

Good experience connecting with Barath. Keep it up.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 16, 2026

Boomika was excellent in assisting me with my concern and customising the Dibs app to suit my needs. She was very patient with me as I am a new at using Shopify. Highly recommend the customer service.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Your outstanding review means a lot to us. It energizes our commitment to excellence and fuels our drive to meet your expectations. Thank you for your wonderful feedback.

5 / 5 Share

Feb. 12, 2026

L'applications fonctionne bien et le support est réactifs , Je parle uniquement Français et il ont compris ma demande , pour une versions gratuite ces le Top =) Je recommande vraiment .

Store

Kiuby3d

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

We are still in the process of setting up our store, and the Dibs installment payment feature is exactly what we needed. The support team helped us quickly разобраться in everything that was unclear and gave us very helpful advice — in fact, much more detailed and extensive than we could have expected. You can really feel that the team genuinely cares about helping and making sure the issue is resolved properly. Highly recommended!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

The Dibs app makes it easy to take pre-orders and the support team provided immediate help with getting the display exactly like I needed. Much appreciated and highly recommended!

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Your outstanding review means a lot to us. It energizes our commitment to excellence and fuels our drive to meet your expectations. Thank you for your wonderful feedback.

5 / 5 Share

Feb. 2, 2026

Awesome support from the team. Highly recommended - one of the most straightforward app to take down payment for preorder or back order. Love it.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

Gumika, Akshaya, were both absolutely amazing and on point - all issues resolved !! super happy !

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

Using app

13 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 29, 2026

Clear and good services , with a good customer support , its very helpful

Using app

2 months

Total reviews

1

Average rating

5.0