Dibs – Preorders & Backorders for Shopify

Dibs – Preorders & Backorders

Preorder now with deposit, partial payment & split payment.
Developer
Logbase
Rating
5.0
Feedback
144
Reviews
Chart
#3,720
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick resolution of issues. Customers appreciate the ease of use and implementation of the app, especially for pre-order sales. The support team, including members like Anushiya, Akshya, and Barath, is highlighted for being responsive, knowledgeable, and helpful. Users also mention the app's great features, customization options, and the ability to manage pre-orders effectively. Some reviewers specifically mention the free nature of the app and the fantastic support provided by the team.

Time spent using app
How long merchants keep the app installed.
Less than an hour 8%
Less than a day 39%
Less than a month 32%
Less than a year 20%
More than a year 0%
All reviews
5 / 5 Share
Oct. 16, 2026

The assistant Akshya was very helpful and guided me through all the steps that were need to verify the installation and helped me set it up correctly. She showed me exactly where the options that I need to change were located and waited to make sure I had done them right. Now, that is what I call service! Thanks from Ireland.

Store Using app Total reviews Average rating
Gliadar 41 minutes 1 5.0
5 / 5 Share
Oct. 12, 2026

Dibs is easy to setup and works great in minutes. Its a great app so far. Just a few mins chat to verify the enabled feature with customer support is needed. Interaction is really quick.

Store Using app Total reviews Average rating
Hands-On Montessori Store About 1 month 1 5.0
5 / 5 Share
Oct. 6, 2026

I recently contacted the Dibs support team, and I had a great experience. Akshya was very helpful, patient, and quick to understand my requirements. The support was clear and professional, and I really appreciated the guidance throughout the setup. I also really like the Dibs app, especially the backorder feature and the other preorder-related options. The features are easy to understand and very useful for managing preorders and backorders. Overall, I’m very happy with both the Dibs app and the support I received from Akshya. Great product and excellent customer support!

Store Using app Total reviews Average rating
Nine to Five About 2 hours 2 5.0
5 / 5 Share
Oct. 3, 2026

Very simple and straightforward feature. Love it! Very good and prompt customer support :)

Store Using app Total reviews Average rating
BrachistaLog 10 months 1 5.0
5 / 5 Share
Sept. 29, 2026

Store Using app Total reviews Average rating
Boardcubator About 1 year 2 4.5

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