Rating

5.0

feedback

732

Reviews

chart

#3,406

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    27%
  • Less than a month
    27%
  • Less than a year
    30%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the quick and helpful customer support provided by the team. Many users mentioned specific support representatives by name, highlighting their efficiency and patience in resolving issues. The app itself was described as user-friendly, easy to set up, and intuitive to use, especially for managing digital products. Customers appreciated the prompt responses on the chat support and the overall smooth experience of using the app.

Highlights

Positive customer support experience with quick and helpful assistance from specific support representatives
User-friendly and intuitive app setup for managing digital products
Prompt responses on chat support and overall smooth user experience

Rating Breakdown

  • 5
    95% (699 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 83% (596)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 4, 2026

Store

3dkekz

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Wonderful support by Theo! I started a chat and he almost immediately came online to respond. His responses were the most enthusiastic and warm (shout out to his cute bear friend too ), it is rare but it was actually an enjoyable chat. App-wise, it is intuitive to set up, not cluttered and seems to do its job. Thank you :)

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

Very easy to use and the support is extremely helpful and friendly.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

Fast, easy, friendly, happy to recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

All reviews

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