Rating

4.9

feedback

731

Reviews

chart

#419

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    26%
  • Less than a month
    27%
  • Less than a year
    29%
  • More than a year
    1%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the quick and helpful customer support provided by real people. Customers appreciate the ease of use of the app and its ability to handle digital products effectively. The support team, including individuals like Moses, Theo, Milo, and John, received high praise for their responsiveness and competence. Users also highlighted the cost-effectiveness of the app compared to other similar services. However, there was one negative review mentioning misleading pricing information regarding bandwidth limits, which the app developers should address for transparency and compliance with Shopify's rules.

Highlights

Positive customer support experience and quick responses
Ease of use for managing digital products
Cost-effectiveness compared to other services
Misleading pricing information regarding bandwidth limits
High praise for specific support team members like Moses, Theo, Milo, and John

Rating Breakdown

  • 5
    94% (685 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 83% (587)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 17, 2026

So far, no issues and tech support is fast

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

quick professional help

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

日本語対応をしており、かつセキュリティ設定のあるデジタルファイルの商品化アプリが他になく、とても助かっています。サポートも手厚く満足しています!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 14, 2026

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 14, 2026

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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