BIG Digital Downloads Products for Shopify

BIG Digital Downloads Products

Sell digital product, PDF, license key and eBook with ease

Developer

Rating

5.0

feedback

659

Reviews

chart

#591

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    18%
  • Less than a month
    28%
  • Less than a year
    46%
  • More than a year
    0%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by Theo and other support team members. Users appreciate the ease of use, quick setup, and user-friendly interface of the app. The automation features have been highlighted as a valuable addition to their businesses, especially for selling digital products on Shopify. Additionally, the personalized and fast responses from the support team have left a positive impression on users, making them feel supported and guided throughout the process of using the app. However, there have been a few mentions of occasional issues with order fulfillment and delays, which users found manageable but worth noting.

Highlights

Excellent customer service and support
Ease of use and user-friendly interface
Automation features for selling digital products
Personalized and fast responses from the support team
Occasional issues with order fulfillment and delays

Rating Breakdown

  • 5
    97% (639 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 5, 2024

Downloaded and was up and running in minutes thanks to Leo and his amazing support team.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

Vraiment bien, n'hésitez pas ! Service client au top, rapide et efficace ! Je recommande à 100 %

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

theo was great! thank you for verifying my store!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Store

Minha loja

Using app

--

5 / 5 Share

Oct. 4, 2024

Had an issue with a customer, Theo was quick to diagnose the issue and help! great customer service, and great product. nice to have automation as a part of my business

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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