BIG Digital Downloads File PDF for Shopify

BIG Digital Downloads File PDF

Sell digital downloads, PDF, ebook, files, file & license keys
Developer
Penida
Rating
4.9
Feedback
803
Reviews
Chart
#2,947
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, efficient customer service, and quick response times. Many users highlighted the app's functionality in delivering digital products seamlessly and its user-friendly interface. The support team, including individuals like Leo, Sofia, Judy, and Mateo, received high praise for their professionalism, friendliness, and helpfulness in resolving issues and guiding users through the setup process. Overall, the app seems to have a strong reputation for being reliable, intuitive, and backed by a responsive support team.

Time spent using app
How long merchants keep the app installed.
Less than an hour 10%
Less than a day 25%
Less than a month 27%
Less than a year 31%
More than a year 2%
All reviews
5 / 5 Share
June 8, 2026

very accomodating, fast response

Store Using app Total reviews Average rating
5 / 5 Share
June 6, 2026

Very happy! I did a lot of research prior to choosing Big Digital Downloads and landed on them for the storage capacities and unlimited products and orders. Set-up was easy. About 6 months in - so far I love it. The customer service crew is impressively responsive. They've made some great improvements too over the last couple of months. I wouldn't hesitate to recommend.

Store Using app Total reviews Average rating
5 / 5 Share
June 5, 2026

Great app! & most importantly great support!

Store Using app Total reviews Average rating
Aurrca 15 days 1 5.0
5 / 5 Share
June 5, 2026

We transferred our website from WordPress to Shopify about seven months ago. Digital Download has made an overall complicated situation very simple when it came to our digital files. (Just a note, we do not know how it would be to transfer digital files from an old website because we decided to start fresh by uploading files product by product.) The app is self-evident with fast and effective technical support. The one downside--and it is a small one--is that as far as we could discover, the only way to test the delivery of a product is to actually charge an account. This is a mild nuisance when it comes to bookkeeping. We really appreciated the free trial before committing ourselves--and we are committed!

Store Using app Total reviews Average rating
Bethlehem Books 10 months 1 5.0
5 / 5 Share
June 4, 2026

literalmente la mejor app en su rubro, gracias!

Store Using app Total reviews Average rating
JDigitales 5 days 8 5.0

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