Uplinkly Digital Downloads for Shopify

Uplinkly Digital Downloads

Sell digital downloads, products, e-books, music & more easily
Developer
Uplinkly
Rating
4.9
Feedback
36
Reviews
Chart
#5,907
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Customers appreciate the ease of use and effectiveness of the app in managing digital products on their online stores. The app's features, such as seamless digital product delivery and customization options, have been highlighted as key strengths. Users also commend the responsiveness and helpfulness of the support team, particularly mentioning specific team members like Michael Thomas for their outstanding assistance. However, there was one negative review mentioning issues with the Support Ticket feature and compatibility with Shopify Collective.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 3%
Less than a month 36%
Less than a year 50%
More than a year 11%
All reviews
5 / 5 Share
Sept. 12, 2026

Outstanding support I contacted Uplinkly today about an issue with Gmail trimming parts of the digital book delivery emails sent to customers from my Shopify store. Michael responded incredibly quickly, investigated the problem and worked with me throughout the day to find a solution. What particularly impressed me was that he didn't simply offer generic advice — he actually created a customised email template for my store, made further adjustments as we tested it, and set it up so the wording changes automatically depending on whether a customer orders one digital book or several. After testing different combinations, everything is now working exactly as I wanted, and the changes also appear to have solved the original Gmail issue. The level of customer service was exceptional. Michael was friendly, patient and extremely responsive throughout, with replies arriving within minutes. Uplinkly Digital Downloads was already a very useful app for delivering our digital books, but support like this makes a huge difference. Highly recommended.

Store Using app Total reviews Average rating
TAWPublishing.co.uk About 1 year 1 5.0
5 / 5 Share
Sept. 9, 2026

Been using uplinkly for several years now, in the beginning there were come bugs, but over the last 2 years i havent had any problems. Their customer service is really good, really fast, super easy how it syncs to Shopify.

Store Using app Total reviews Average rating
Seaggs Over 4 years 1 5.0
5 / 5 Share
May 8, 2025

Very helpful customer support - most helpful I have experienced!

Store Using app Total reviews Average rating
Powerfully Pure Over 4 years 2 5.0
5 / 5 Share
Oct. 9, 2024

I can't express how happy I am with this app. I've been using it for several years on numerous stores. The features of the app are great, making it very easy to sell/provide digital products, which make a significant portion of our revenue stream, and the service is spectacular. This is one of the few apps I always always install immediately in every new store I set up.

Store Using app Total reviews Average rating
Fitness Hardware About 2 months 2 5.0
5 / 5 Share
June 23, 2024

Store Using app Total reviews Average rating
Pack Urbano Almost 2 years 5 5.0

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