Dinosell: Post Purchase Upsell
Boost AOV with checkout upsells and thank you page widgets
Rating
4.1
feedback
22
chart
#4,944
All reviews
Rating Breakdown
Review RSS Feed
Jan. 22, 2024
I really enjoyed this app when there was the option to use it for free - the post-purchase customizations were all so cute and happy! I especially loved the confetti and the note from the shop owner to display on the order confirmation page. But now it's $29.99 per month regardless of sales volume; and since I only receive a couple of orders per month at this point, that expense is completely unjustifiable for me now :(
March 18, 2023
Recommended the app to a couple of ecommerce stores - thats how much I like it! Love the widgets to collect birthday which integrates with Klaviyo, and how easy it is to customise the Thank you page. Just set up UPSELLwidget - hope it generates sales! Great support too!
Thank you for taking the time to recommend our app to e-commerce stores. We are thrilled to hear that you are enjoying our widgets and find them easy to customize. We pride ourselves on providing great support, so we're delighted to hear that you've had a positive experience with our team. If there's anything else we can assist you with, please don't hesitate to reach out to us. Ann, Dinosell Support
Feb. 8, 2023
Saanvi has excellent customer service! Recommend you talk to her for any and all your needs, she is always quick and willing to help fix any issues and help with any feature requests for you!
Thank you for your support and kind words, it truly means a lot. If you have any further needs or requests, please do not hesitate to reach out. We are always here to help. Thank you again for your support and I look forward to assisting you in the future. - Saanvi, Customer Support Advocate.
Feb. 1, 2023
goog, I like it, i like the team, everything is super goooooooooooooooooooooooooooooooooooooooooooooooooooood
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you like our app and the team behind it. We are always happy to help you.
Jan. 31, 2023
Excellent service from Saanvi at their team. Great app. Needs a few tweaks, but with a few creative workarounds it can do some great things for you.
Thank you for the review. We are thrilled to hear that you received excellent service from our team. It means a lot to us when our customers feel supported and valued. We are also glad to hear that you find our app to be great. We understand that there might be a few tweaks that are needed, and we would love to hear more about them so that we can continue to improve the app and make it even better for you. If there is anything else that we can assist you with, please don't hesitate to reach out to us. We are always here to help.
Jan. 26, 2023
It's my first time trying this kind of app and I must say I'm surprised ! Allow you to create a very personalized and fun thank you page which will put the lights on your brand compared to your competitors. Customer service is amazing, thank you and keep up !
Thank you for taking the time to share your experience with us. We are glad to hear that you are enjoying using our app and that it has helped to enhance your brand. Thank you for your kind words and for choosing our app. We will continue to work hard to improve and provide the best experience possible.
Jan. 23, 2023
Great support, great app. You can edit the thank-you page to fit your needs. You can also add upsells, cross-sells and give a discount for next orders. Had some issues but them team solved it quickly.
Thank you so much for the wonderful review. We truly appreciate your feedback, and we are glad that our team was able to resolve the issues you had in a timely manner. If there's anything else we can assist you with, please do not hesitate to reach out to us, We are grateful for your continued support 😃.
Oct. 12, 2022
Can't even open the app, it just loads until it says "Error while authentication" or "bad gateway". Useless thing.
Hi! Thank you for leaving your feedback. While checking, we couldn't find the issue from our side. Also, we've contacted you through the mail and haven't received any response. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly via this email [email protected] and we’d love to talk more! We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. I sincerely regret any negative feelings or embarrassment you may have experienced. Awaiting your response. Thanks again.
June 29, 2022
Wonderful app! Ann has been really helpful. The customer support is great. I love the features. Will use this app in my other website too!
Thank you so much for the positive review! We love hearing from our customers – especially when our app is able to make a positive difference to them. We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our goal is to support our customers, and I’m ecstatic that we were able to make it happen for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Ann, Customer Support Advocate.
Feb. 11, 2022
its looking very good. I am still working on it. for now its Awesome. Support is very good. They are replying me on Time.
We are incredibly grateful that you took the time out to leave us a 5-Star review. We will share this with our entire team to let them know to keep up the amazing work. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Ann, Customer Support Advocate.
Sept. 25, 2021
Great service and responsive to solve any issues. App is clean and works well - thanks team! Need to use for longer to see what the returns are.
Thank you so much for your kind words. We are really excited to hear how much you like our app. Thanks again and we really appreciate you taking the time to share your experience with us. -Anand, Dinosell Support
Sept. 12, 2021
Customer service very helpful! They help me to remove the dinosell branding and upgrade to a limited time premium plan.
Thank you so much for your kind words. We are really excited to hear how much you like our app. Thanks again and we really appreciate you taking the time to share your experience with us. - Anand, Dinosell Support
Aug. 31, 2021
I tried Dinosell because it was the cheapest (well, free) app for reconverting customers after they checkout. It was pretty good but I didn't like the branding, so I went to a different app. Oh boy, the other app was terrible user experience and support. So I came back to Dinosell and asked if branding could be removed. Anand from Dinosell removed it in seconds after I asked, and now the checkout experience looks absolutely amazing. My favourite part is the little confetti! Thanks team. Definitely sticking with you guys now.
Thank you so much for your kind words. We are really excited to hear how much you like our app. We have just started out as a company and all this positive feedback feeds us more than you realize. Thanks again and we really appreciate you taking the time to share your experience with us. If in need of further help please contact us at [email protected] or via our in-app chat - Rachel Thomas, Dinosell Support.
Aug. 27, 2021
It's a great app. Going well so far. Support is very helpful. The best part for me is that it is free.
Thank you so much for your kind words. We are really excited to hear how much you like our app. Thanks again and we really appreciate you taking the time to share your experience with us. - Ann Benson, Dinosell Support
Aug. 10, 2021
Dinosell offers good potential but you need to contact customer support to change the default settings in CSS. 'Powered by Dinosell' on each individual widget is not shown on the app preview. Default graphics and font sizes could do with toning down to give great first time impressions.
Hello Actually, all the issues you mentioned are resolvable. But I checked with all the customer support agents and found out that you haven't contacted us. 1. The Dinosell branding can be removed. Since we have not introduced a pricing plan for Dinosell we are giving the premium version for free for a limited period of time. 2.The circle graphics in the discount code box can be removed using additional CSS. 3. The size of the discount code text can be changed using additional CSS. We have provided provision in all widgets to add additional CSS for design requirements. So please contact us at roar@dinosell or via our in-app chat. We are more than happy to help you. Looking forward to hearing from you. -Anand, Customer Support Advocate.
July 16, 2021
This app is honestly the best. It does what every other Post Purchase Upsell app does, but for free! Customer support is responsive, there are a ton of customization options, there are no bugs. It takes just a few minutes to show up on the checkout page. I love it!
Thank you so much for your kind words. We are really excited to hear how much you like our app. Thanks again and we really appreciate you taking the time to share your experience with us. - Ann Benson, Dinosell Support
June 20, 2021
Just started using the app - setup has been quick and easy. Features are pretty clear and its layout is very clean. Ann from support was very helpful with all my questions. Looking forward to the new features to be added in the coming months.
🎉 Excited to see your review! Yes, we will be adding more features and widgets. Thanks for your review. Feel free to reach to me via in-app chat or at [email protected] if you need help. - Ann Benson, Dinosell Support 🦖
May 30, 2021
I think is the best app to personalize costumer experience "thank you page" that generate additional sells, retention, and loyalty.
Thank you so much for your kind words. We are really excited to hear how much you like our app. We have just started out as a company and all this positive feedback feeds us more than you realize. Thanks again and we really appreciate you taking the time to share your experience with us. If in need of further help please contact us at [email protected] or via our in-app chat. -Sajith, Dinosell Customer Support
May 27, 2021
What an amazing app! The team was awesome they helped me every step of the way! The app is free which beats all the other ones hopefully we will get some sales but its great for just customizing the thank you page great app highly recommend!
Thank you so much for your kind words. Customer satisfaction is our top priority and to see that you are happy with our service gives us immense pleasure. If in need of further help please contact us at [email protected] or via our in-app chat. We are here to help. -Sajith, Dinosell Customer support.