Pitayadk review for Disco: Black Friday Sales App
May 19, 2022
Vi havde et udsalg der skulle køre fra kl. 20.00 - kl. 20.30 var alle vores produkter først nedsat korrekt. Vi brugte 10.000 kr. i SMS udsendelser til vores kunder, de fik en flad fornemmelse da de kom ind kl. 20.00 og tingene ikke var sat ned. Super skuffende og dyr oplevelse med Disco.....
Hi there We just checked your sale collection here: https://pitaya.dk/collections/udsalg?page=1 All prices seem to be marked down correctly now. I have also reached out on e-mail. Unfortunately, we can only activate one sale at a time per store to avoid conflicts and discount stacking. Since you had created 32 individual sales starting simultaneously, they activated one-by-one with a bit of delay between each sale starting. This constraint is stated in the FAQ, however I can see it was definitely not communicated well enough from our side. To avoid this issue, ensure that you do not unnecessarily create multiple sales with same start and end time. For instance, instead of creating two individual 10% off sales for two different products, we advise you to create one 10% off sale including both the products. I sincerely apologize for the bad experience and will gladly refund you the subscription fee. Best regards John
Disco: Flash Sales & Discounts. Best Black Friday Sale App.