All reviews

Rating Breakdown

  • 5
    97% (151 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 30, 2023

Hello, first wanted to thank you for the super fast and competent support. I was always helped quickly. I am very satisfied and everything works perfectly :) I can recommend the app to everyone. ;)

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

This App has the best support ever! Arthur is the best supporter I've seen so far! Great functionality

Store

MIVORA

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

I searched so many apps for this simple function. This is the best. It's very simple and does the job very effectively. I've never met anyone who can get things done as confidently and quickly as Arthur when it comes to CSS. He is the best. The best conversation I had with him was when he said "of course, it's a piece of cake" in response to a request. Is there anything more reassuring to consumers than this? Thanks Arthur.^^

Using app

12 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 24, 2023

This app has compatibility issue with a wholesale app we use, and caused the wholesale order having discount code auto-applied, and resulted in big lost on us. We uninstalled the app and still found in some circumstance it would happen again. We hired developer to look into it and was told there were legacy code from the app causing trouble. We need to remove all the legacy code from this app, however we have no how to contact them (hence has to write a review) or any support document available for our developers. Hi team, could you please kindly reach out to us and help remove the legacy code from your app? Thank you!

Using app

Over 2 years

Total reviews

4

Average rating

3.3

Developer Reply

Dear Gioia Wall Art, we're absolutely understand your concerns. Incompatibility with other apps may happen sometimes. However, our app uses theme extensions which doesn't leave any legacy code in your theme files after uninstallation. Once you uninstall the app all storefront is cleared. Our team always help to resolve urgent issues within hours and you always may find the support email address on the app listing page or inside the app. Unfortunately, we haven't got any requests from you apart from this review.

5 / 5 Share

Nov. 17, 2023

Great app and excellent tech support!

Store

Tantus

Using app

1 day

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 8, 2023

Amazing app that responds to my needs. Also, the support is really great, especially with Arthur!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

This is the best app on the market for showing discounts in the cart. It's very easy to use and very reasonably priced. The guys at Syncube, especially Arthur, have been amazing with requests I've made for personal tweaks. I would highly recommend this app and any app developed by Syncube.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Nice

Store

Trainym

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Super nice customer service! And they solves problems super quickly. We had issue about translation to other language - they solved it in less than a few days. Great job! The app is absolutelly great, support everything we need about promo codes in eshop.

Store

Atwins

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

The perfect app to show a coupon code field in your cart! The team is super efficient and they customized everything I asked. Thanks Arthur!

Using app

5 months

Total reviews

18

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Very good app and very good support theme! When we have some question how we can customize app for our need - dev theme helped us! Highly recommend this app! Thank you for your work!

Using app

10 months

Total reviews

8

Average rating

5.0

1 / 5 Share

Aug. 12, 2023

worked at the beginning but for some reason, this app stopped working. I lost about 150 orders... would not recommend

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

I apologize for the frustration you've encountered with our app. We understand the importance of smooth operations for your business. The issue you faced was actually due to a fault in the Shopify checkout system, which unfortunately impacted the functionality of our app and resulted in the loss of around 150 orders. We completely understand your disappointment and regret any inconvenience caused. Although this was beyond our control, we're committed to assisting our users through challenges like these. If you have any further concerns or questions, please feel free to reach out to our support team. Thank you for your understanding.

5 / 5 Share

Aug. 7, 2023

I recently had the pleasure of using the Dcart app, and I must say, it has been an exceptional experience. One of the standout features for me was their customer support. They were not only prompt in their responses but also showcased their expertise by executing custom coding efficiently and seamlessly. It's rare to find such dedication and professionalism in app support these days. I highly recommend Dcart to anyone looking for a reliable and efficient solution for cart discounts. Kudos to the team!

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Perfect app. And excellent service! For a afordable price. Wish i came up with this app earlier would be a game changer.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 24, 2023

One of the best customer support experiences I have went through, definitely recommend the app it works amazingly!

Store

Fasbury

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2023

Hi, the problem was solved within 30 minutes the same day. Very easy communication. Thank you so much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

I started using this app because of a specific issue in my store where customer could not see proper application of discount code. Dcart solved my problem specifically and even when I was facing some issue regarding total numbers being shown incorrectly, I reached out to the support team and Arthur fixed my issue in no time. Never seen such a responsive team. Great job! Definitely recommend this to everyone

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2023

Ich bin sehr zufrieden mit dem Support und der App. Die helfen sofort und sind immer bereit! Sehr zuverlässige App!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2023

Very good app! The support is also very good and has optimized my request in the store! Reliable and very fast! Clear recommendation!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2023

Nous avons demandé des modifications spécifiques suite à la réalisation d'une fonctionnalité par un dévelopeur tiers, et avons fait quelques A/R pour valider le fonctionnement et la comptabilité avec DCart. Ils ont été très réactifs, je recommande vivement.

Using app

11 months

Total reviews

6

Average rating

5.0