All reviews

Rating Breakdown

  • 5
    97% (151 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)
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5 / 5 Share

Oct. 22, 2020

The best cart discount app on Shopify. If you want to offer customers a way to put their discount code before checkout, this is the app for you. It is a lot better than the others out there on the App Store and they even made changes for us. Highly recommended!

Using app

5 months

Total reviews

13

Average rating

4.7

3 / 5 Share

Oct. 20, 2020

The app was great while it worked, I even paid for the pro plan. But then on the launch day of my store, several customers said that the code kept buffering (with the spinning wheel) and it wouldn't register. This caused me to lose a lot of sales. I got in touch with support and granted them access to my store and I understand they need time to fix the problem, but I cannot afford to wait and test it out further, because every customer that encounters this problem will abandon cart and it's hard to recover lost sales. I think it's a very useful app, easy to use and looks good, but because it's still in its infancy and a very new app, it requires a lot more testing. I will be glad to re-install it after more people has tried and tested it and it becomes a solid app.

Using app

20 days

Total reviews

6

Average rating

4.7

Developer Reply

I'm really sorry that you have this experience with our app. However, I would like to admit that we kindly asked you to provide us with a bit more information like customers' browsers, OS and so forth. We didn't get anything from you and we had to enable remote logging and collect some logs for your store. According to our SLA if didn't provide enough information about the bug we can spend up to 36hrs collecting the information depending on number of visitors. Unfortunately, to collect all necessary logs, check the issue in different browsers took about 2 working days. All these activities don't require logging into your administration area. We're sending the request for each support inquiry just in case we need to change anything in templates asap.

5 / 5 Share

Oct. 15, 2020

Really pleased with the app, and especially the customer service. Very fast turnaround and super helpful, thank you Arthur, et al.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

The best discount box on cart app - not only can this match your theme, but you have different styling options for the box itself (simple, dynamic, etc.). It's awesome and from my experience, it really helps my conversion rate. 5 stars!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

This app allows discount code to be easily applied right at the cart. Exactly what your Shopify website needs!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

Great app works like a charm. Let’s my customers insert their code right away which definitely helps with conversion

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

I've been emailing you guys without a reply. The app was working fine for the first two days, Now i'm having problems. Please reply to me and help me fix this. I am losing a lot of money because of this. (UPDATED) 3 Stars to 5 for the quick fix and response. Thank you guys.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

I'm really sorry to hear that. We've fixed everything and sent you a reply with all necessary information. Unfortunately it was floating bug and our QA Team didn't notice it. Thank you for your feedback and again accept our apologies.

5 / 5 Share

Oct. 9, 2020

Saw some kinks in the app so contacted support and was excellent with the fix and turn around time. Highly recommended! Keep up the great work guys.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Great apps! Runs very smooth and fast customer support. Shareable Links also work well. Keep up the good work. :))

Store

mammaly

Using app

3 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 17, 2020

Without a doubt the best application to improve your sales from the cart to the checkout. I have tried several and this one from the beginning has worked perfectly, and the installation has taken about 5 minutes :) I needed support to improve the design and in about 1 hour they had already made the improvements that best suited my store. Thank you very much!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

I tried for a few days and I can say it's very easy to work with. I tried for a few days and I can say it's very easy to work with.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

La descargue y me aparece que ya siempre tengo que pagar quiero cancelar favor de ayudar no necesito ni quiero la aplicación por su atención gracias.

Using app

5 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Estimado propietario de la tienda, Gracias por tus comentarios. El cargo de la aplicación se cancela automáticamente una vez que desinstala la aplicación. Además, tenemos un período de prueba de 14 días en el que no se le cobrará. Revisamos el portal en busca de desarrolladores y descubrimos que el cargo se canceló. Si ves el cargo realizado por nuestra aplicación en el próximo período de facturación, comunícate con nosotros y con el equipo de soporte de Shopify. Arthur T. Syncube Team

5 / 5 Share

Sept. 1, 2020

Hey, the app is really good and the staff are the best. I am about to install it on all of my websites. This is exactly what I was looking for.vBest customer service ever. Thank you Arthur.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much - from our whole team! Really inspiring and appreciated by our whole team! Arthur T. Syncube Team

5 / 5 Share

Aug. 25, 2020

We have been looking for an app that can show the discounted subtotal at the cart page as some customers who use mobile reported they cannot find where to input discount code. We have tried out several discount code apps and decided to go with Dcart as it is most cost-effective and Arthur from the support team has been really helpful. After we install the app, there was a conflict between our theme and the app - as the theme cannot show the discounted total properly. But Arthur offered to fix this for us by editing the codes and also suggested ways of the best display. We were really impressed by the service and would definitely recommend this to whoever is looking for a discount code in cart app.

Store

Dabolly

Using app

Over 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Wow! Thank you for your 5-star review 🥳 If you need anything, we are here for you! Arthur T. Syncube Team

5 / 5 Share

Aug. 22, 2020

My box does not appear when i finished installing But the app looks amazing when you solve the problems

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Dear Store Owner, thank you for your review. We are trying to make the app installation process as universal as we can. As theme files are very different from a theme to theme our installation bot not always may find a necessary place for injection. In such cases we offer a manual installation by our support team. We glad that all problems are solved now and you are happy user of our app!