All reviews

Rating Breakdown

  • 5
    97% (148 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 27, 2021

I just install the app and everything works perfectly ! I get in touch with the support to do some adjustments and they react almost instantly, they are really professionals. They've worked on my custom request and 30minutes later, everything was done, they also fit the design of my coupon code field match perfectly with my theme. Thank you !

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

I had a feature request and the team added it overnight. Can't thank them enough for their enthusiasm as well as for caring for their customers.

Using app

About 1 month

Total reviews

33

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

great service thank you so much. very helpful love this app as really helped with sales customers is greate

Store

SnugBox

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

Fast support and great app! Definitely recommend. They customized exactly as we wanted, and did it quickly!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

The app dev is really prompt and friendly! I Highly recommend this app and this app developer. Great customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

Works quickly and easily. And the support is quick to respond and helpful to the max. A perfect app experience, get it installed, configured and then forget about it, so you can get back to the important business tasks, like looking after your own customers! Kudos!

Using app

11 months

Total reviews

15

Average rating

4.1

5 / 5 Share

Dec. 28, 2020

Great app and support! It does exactly what it says and I do think it will increase my conversion rate

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

We found out that using the shopify discount codes during the checkout was not always easy and intuitive for our costumers. With this app you can calculate the discount imediatly on the cart page. The instalation process is easy and if you need any help the team replies fast and makes the changes you need. I would recommend it for sure.

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

I have been used for this app. The support team is wonderful, quickly solve issues, go the extra mile to help merchant out. Appreciated!!! Recommended using this tool to reduce the drop-off after adding to cart.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Amazing app. Does exactly what it says it does. I had a special request that they made for my store and they did it for me in a few days. Amazing support. Definitely recommend if it's a feature you want on your store! Best app for it!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

Easy to set up and customer service was very quick & helpful. It didn't provide me with as many formatting changes as I would have liked but when I emailed them, they implemented the changes for me extremely quickly so im very happy it now :)

Using app

About 15 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

UPDATE: The support the team offers is OUTSTANDING! Got a great custom solution for our shop in no time. Absolutely love this team! Big recommendation to every shop owner out there :) I love the app! Only app in the store that helps you to add a discount code to your drawer. Just send a support request for one little customization, so I will keep you updated on this one :)

Using app

3 days

Total reviews

25

Average rating

4.9

5 / 5 Share

Nov. 18, 2020

This application is really pretty, practical and efficient. The price is really fair for the services Customer service is magic, I needed a little modification but finally they completely modified the widget so that it fits perfectly with my shopify theme I definitely recommend this app!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

Wonderful customer service. The tecnician not only helped me solve the issue I had but went further and offered me additional support to make what we were looking for even better and adapted it to our needs. Really recommended.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Amazing customer service would highly recommend this APP. Arthur helped me with a problem I had with the side cart feature. I simply just reached out and he helped me out in under 20min! What a legend!

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 29, 2020

Very happy with the app. It brings a much needed functionality which is definitely missing from Shopify. It does what it says and it's very easy to set up and use. I'm using the Shella theme and it integrated perfectly with some slight adjustments but absolutely no coding involved. I did not even needed any help from their support. Good job!

Using app

4 days

Total reviews

8

Average rating

4.4

5 / 5 Share

Oct. 23, 2020

this app IS TOP NOTCH! work right from start! i come from another app that was terrible service charged me for change theme, and always more than a day to setup... so yes this is the APP! also work on ajax carts! rock it! and have efects!

Store

Bijuz

Using app

About 1 month

Total reviews

39

Average rating

4.8

5 / 5 Share

Oct. 22, 2020

The best cart discount app on Shopify. If you want to offer customers a way to put their discount code before checkout, this is the app for you. It is a lot better than the others out there on the App Store and they even made changes for us. Highly recommended!

Using app

5 months

Total reviews

13

Average rating

4.7

3 / 5 Share

Oct. 20, 2020

The app was great while it worked, I even paid for the pro plan. But then on the launch day of my store, several customers said that the code kept buffering (with the spinning wheel) and it wouldn't register. This caused me to lose a lot of sales. I got in touch with support and granted them access to my store and I understand they need time to fix the problem, but I cannot afford to wait and test it out further, because every customer that encounters this problem will abandon cart and it's hard to recover lost sales. I think it's a very useful app, easy to use and looks good, but because it's still in its infancy and a very new app, it requires a lot more testing. I will be glad to re-install it after more people has tried and tested it and it becomes a solid app.

Using app

20 days

Total reviews

6

Average rating

4.7

Developer Reply

I'm really sorry that you have this experience with our app. However, I would like to admit that we kindly asked you to provide us with a bit more information like customers' browsers, OS and so forth. We didn't get anything from you and we had to enable remote logging and collect some logs for your store. According to our SLA if didn't provide enough information about the bug we can spend up to 36hrs collecting the information depending on number of visitors. Unfortunately, to collect all necessary logs, check the issue in different browsers took about 2 working days. All these activities don't require logging into your administration area. We're sending the request for each support inquiry just in case we need to change anything in templates asap.

5 / 5 Share

Oct. 15, 2020

Really pleased with the app, and especially the customer service. Very fast turnaround and super helpful, thank you Arthur, et al.

Using app

11 months

Total reviews

2

Average rating

5.0