Amai Bulk Discount & Sales
Bulk Discount & Sales App | FREE 14-Day Trial
Rating
3.6
feedback
123
chart
#516
All reviews
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July 1, 2025
BE VERY CAREFUL WITH THE FREE VERSION: If you read the conditions of it, it says: `Post-Purchase Ad: Ad will be shown at the “Thank You” page` The ad in question is a scammy looking clickbate banner that offers cash back for installing some other app. It has screaming pink color with no respect for the design of your store and the way it is worded seems to imply that this ad is coming from your store: "Your order is confirmed. You've qualified for a cash back on this €38.40 purchase!" I used the app only a handful of times only to create bulk discount codes. I had no clue this was going on until one of my customers sent it to me complaining about it. Honestly, I was appalled to see it. I think this is a highly dishonest way to advertise that is also damaging the store brand. Would have never installed the app, had I known this before. A side note: I've had some issues in the past while generating bulk discount codes that were supposed to have one use in total, but instead erroneously became one use per customer when a certain configuration was present leading to multiple cases of abuse. I never addressed it, just learnt to avoid the specific combination of parameters that lead to this behavior. I hope they have fixed it by now. On the good note, the support (Jasper) was helpful, quick and understanding. Still one star for the unexpectedly horrendous ads.
Hi, glad to hear you had a good experience with customer support. Please note you were emailed twice about the single ad launched for free plans, this was to support the running costs of your free plan. If you wish to remove the ad you can upgrade at anytime. After 3 years of using the app for free we'd of hoped for a better review that reflects the value you've got from the app. Thank you
May 21, 2025
Esta aplicacion no realiza los incrementos de Precios, aunque especifica que es posible. No sirve y me genero perdidas en mis ventas al no subir los precios.
Hi, if you are having difficulties with the app please contact customer support. You've been using the app for over 5 years so saying it's useless and doesn't work isn't quite true or fair. Thank you
Jan. 23, 2025
I am not currently using this app. I found another discount app at an attractive price that is suiting my needs. However, the responsiveness from Amai's Support was great. May use them again in the future.
Thank you for your review and for using the app.
Jan. 22, 2025
I install the app because they say on free plan "Unlimited Products/Variants". When I start a bulk discount, the app say I can only add 100 variants on free plan.
This had been resolved.
Nov. 28, 2024
DO NOT USE!!!!!! WHAT just happened!!!!!!!!!!!!! i published a sale and MANY products went for .95 cents!!!!!!!!! it seemed it was the second, third, fourth variant????? i turned off the sale and the damn prices were still ACTIVE so i published another theme AND THEY WERE STILL THERE i had to put ALL the items into draft i am NOT happy. got ZERO SUPPORT, I MANAGED TO uninstall and have to go back to all my products and manually change the .95cents. worst experience ever. DO NOT USE
Nov. 27, 2024
I use AMAI app on sale events in my store for a few years now and I am always happy with the customer support team. It's nice to see this app developing and getting better all the time.
Thank you for your review and for using the app.
Nov. 11, 2024
The Amai staff are very friendly and solved our issues quite quickly!
Thank you for your review and for using the app.
Nov. 9, 2024
Una aplicacion con demasiados problemas... lentitud al cargar los descuentos, se a trabado hasta por 1 dia para activar un descuento, no aplica los descuentos completos si los productos tienen variaciones se los activa a unos y a otros no... realmente un problema mas que una ayuda.
Thank you for your feedback. We had checked our ticketing system and there was no support ticket raised, we had tried contacting you via email and phone for the past 2 days but we did not get a reply. Kindly contact us so we can assist with your issue.
Sept. 6, 2024
WOW!! App performs great. And the support team is outstanding. They are so quick to respond, so helpful and supportive. Made the setup and installation so easy and comfortable. Thank you so much
April 3, 2024
Too hard to use
Thank you for your feedback. Just in case if you had missed out on our onboarding email, we provide 1 to 1 onboarding for all our users. You can book an appointment here. https://calendly.com/jasper-amai/onboarding-dm Alternatively, you can chat with our support in-app and we will be glad to assist your queries.
Nov. 26, 2023
Jeg har lige installeret appen med super god support fra Amai. De er klar til at hjælpe med alt, selvom fejlen ikke ligger i deres app. Tak for den gode support.
Nov. 16, 2023
The support we got was horrible; we uninstalled the app as we never managed to get support to fix our issue. They kept on saying it was fixed, but it never was. Namely, we wanted to manage campaigns based on tags, and if we added tags to a product, it didn't get discounted like it was meant to be and it used to work, but they were never able to resolve that. I will not install another app by Amai....
Thank you for your feedback. Unfortunately, there is no direct method provided by Shopify API to immediately discount a product immediately if a tag is added into the products. That is why our app will use a workaround method to check on the changes on a 4 hour interval basis and update the discount accordingly therefore the discount will not be applied instantaneously when a new product is tagged and will need to wait for the next scan time. Other competitor apps does not allow this solution and require you to manually restart a sales rules instead. We hope this clarifies.
Aug. 18, 2023
We have used this app for many years and it has helped us alot. We save ALOT of time with this app! Lately we have experienced a few bugs but their support fix it after a few days.
Dec. 6, 2022
Very poor service! Regret with this company for 2 yrs, Very poor service! Regret with this company for 2 yrs :(
Thank you for your review. Unfortunately, apart from your refund request on 5 December 2022 10:33pm (+8 UTC) (which we had replied within 4 minutes upon receiving the email) we did not receive any further support request from you either by chat or emails. Do let us know what are the issues you had encountered and we will gladly assist you. Thank you.
Dec. 1, 2022
Everytime we need this app has errors. It's so frustrating, we have to text them everytime on the chat to get our products on sale. I DON'T RECOMMEND, try another app.
Thank you for your feedback. Just to clarify in both cases that you had contacted us, the sales was already running just that the pre-loading requires a bit more time as you were using the Advance Filters. We would like to thank you for this feedback because we will be including more information during the loading times so merchants will have more information on what is running behind the scenes.
Oct. 20, 2022
Easy app to use and love that you can run both automatic and codes simultaneously. It would be great if the app could be updated to include tiered discounts based on volume.
Thank you for your kind feedback. We will keep you posted about the app's future updates:)
Aug. 12, 2022
I'm using this app to create "early bird" pricing. So far, it seems to work well and the live chat support was quick and helpful.
Thank you for the kind words. We are always ready to assist so don't hesitate to reach out ;)
July 12, 2022
When I needed help they were quick, kind and professional in solving the problem. I recommend this app for the many possibilities of use.
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)