All reviews

Rating Breakdown

  • 5
    65% (161 ratings)
  • 4
    14% (35 ratings)
  • 3
    4% (10 ratings)
  • 2
    4% (9 ratings)
  • 1
    13% (32 ratings)
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1 / 5 Share

April 3, 2024

Too hard to use

Using app

13 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback. Just in case if you had missed out on our onboarding email, we provide 1 to 1 onboarding for all our users. You can book an appointment here. https://calendly.com/jasper-amai/onboarding-dm Alternatively, you can chat with our support in-app and we will be glad to assist your queries.

5 / 5 Share

Jan. 31, 2024

Very clear and simple app for setting bulk discounts.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Very good app to make bulk discounts.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 26, 2023

Jeg har lige installeret appen med super god support fra Amai. De er klar til at hjælpe med alt, selvom fejlen ikke ligger i deres app. Tak for den gode support.

Store

Plakata

Using app

6 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 16, 2023

The support we got was horrible; we uninstalled the app as we never managed to get support to fix our issue. They kept on saying it was fixed, but it never was. Namely, we wanted to manage campaigns based on tags, and if we added tags to a product, it didn't get discounted like it was meant to be and it used to work, but they were never able to resolve that. I will not install another app by Amai....

Using app

Almost 5 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your feedback. Unfortunately, there is no direct method provided by Shopify API to immediately discount a product immediately if a tag is added into the products. That is why our app will use a workaround method to check on the changes on a 4 hour interval basis and update the discount accordingly therefore the discount will not be applied instantaneously when a new product is tagged and will need to wait for the next scan time. Other competitor apps does not allow this solution and require you to manually restart a sales rules instead. We hope this clarifies.

5 / 5 Share

Nov. 2, 2023

Really fast and professional. Thank you for your help!

Store

Vuetify

Using app

About 4 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 18, 2023

We have used this app for many years and it has helped us alot. We save ALOT of time with this app! Lately we have experienced a few bugs but their support fix it after a few days.

Store

Sapatos

Using app

Over 4 years

Total reviews

12

Average rating

4.8

5 / 5 Share

June 16, 2023

Great service when I discovered a bug that needed to be fixed. A time saver of an app when you need to put a lot of products on sale. I recommend it!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 29, 2022

This app is a huge time-saver and is so easy to use! Scheduling my sales takes a huge load off of everything else I have to do and helps drive revenue through flash promotions and more. Sometimes there is a glitch that will affect products if I have more than one rule set up at a time, but usually it can be fixed by making a small change to the rule and enabling it again. I highly recommend this app!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your recommendation. If you require further assistance, please do not hesitate to contact us again. Good Day !

1 / 5 Share

Dec. 6, 2022

Very poor service! Regret with this company for 2 yrs, Very poor service! Regret with this company for 2 yrs :(

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. Unfortunately, apart from your refund request on 5 December 2022 10:33pm (+8 UTC) (which we had replied within 4 minutes upon receiving the email) we did not receive any further support request from you either by chat or emails. Do let us know what are the issues you had encountered and we will gladly assist you. Thank you.

1 / 5 Share

Dec. 1, 2022

Everytime we need this app has errors. It's so frustrating, we have to text them everytime on the chat to get our products on sale. I DON'T RECOMMEND, try another app.

Using app

11 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback. Just to clarify in both cases that you had contacted us, the sales was already running just that the pre-loading requires a bit more time as you were using the Advance Filters. We would like to thank you for this feedback because we will be including more information during the loading times so merchants will have more information on what is running behind the scenes.

5 / 5 Share

Oct. 29, 2022

Wow I am absolutely bowled over - I have never seen attention and service like this! I needed some help understanding how the subscription and app functions and I had near instantaneous feedback and assistance… I couldn’t have expected more help from any company. I am sincerely impressed!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that we meet your expectation. Hope you will keep enjoying our app:)

5 / 5 Share

Oct. 20, 2022

Easy app to use and love that you can run both automatic and codes simultaneously. It would be great if the app could be updated to include tiered discounts based on volume.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback. We will keep you posted about the app's future updates:)

4 / 5 Share

Aug. 12, 2022

I'm using this app to create "early bird" pricing. So far, it seems to work well and the live chat support was quick and helpful.

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the kind words. We are always ready to assist so don't hesitate to reach out ;)

5 / 5 Share

Aug. 2, 2022

This app is awesome, it does exactly what I wanted it to do and the customer support is amazing. If you have any concerns, contact them! They are really nice and willing to help!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words as well as choosing us! It certainly encourages us to do better. It definitely will motivate our team to do better.

5 / 5 Share

July 12, 2022

When I needed help they were quick, kind and professional in solving the problem. I recommend this app for the many possibilities of use.

Store

Sontèn

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)

4 / 5 Share

May 26, 2022

Muy buena aplicación de descuentos pero me parece un poco cara la version premium. Si estuviera a mitad de precio...

Store

Koso

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi, Thank you for the feedback. Should there be a price review, we will keep you posted. Hope you'll keep enjoying the app :)

5 / 5 Share

Feb. 28, 2022

It's awsome and vvery easy to use. I defently recommendet it! Can choose all collection and the discount price is correct :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and your recommendation. It certainly encourages us to do better ;)

5 / 5 Share

Dec. 9, 2021

Great APP, did exactly what it was supposed to do. Thank you for a great working app that allows you to start and stop promotions automatically!

Using app

Over 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for the kind words as well as choosing us! Good luck to your business :)

5 / 5 Share

Nov. 25, 2021

There was no other way to do the sale and we were stuck for black Friday so this is defiantly a life saver!

Using app

About 7 hours

Total reviews

2

Average rating

5.0