Amai Bulk Discount & Sales
Bulk Discount & Sales App | FREE 14-Day Trial
Rating
4.1
feedback
251
chart
#371
All reviews
Rating Breakdown
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Nov. 9, 2024
Una aplicacion con demasiados problemas... lentitud al cargar los descuentos, se a trabado hasta por 1 dia para activar un descuento, no aplica los descuentos completos si los productos tienen variaciones se los activa a unos y a otros no... realmente un problema mas que una ayuda.
Oct. 4, 2024
Sept. 6, 2024
WOW!! App performs great. And the support team is outstanding. They are so quick to respond, so helpful and supportive. Made the setup and installation so easy and comfortable. Thank you so much
April 3, 2024
Too hard to use
Thank you for your feedback. Just in case if you had missed out on our onboarding email, we provide 1 to 1 onboarding for all our users. You can book an appointment here. https://calendly.com/jasper-amai/onboarding-dm Alternatively, you can chat with our support in-app and we will be glad to assist your queries.
Nov. 26, 2023
Jeg har lige installeret appen med super god support fra Amai. De er klar til at hjælpe med alt, selvom fejlen ikke ligger i deres app. Tak for den gode support.
Nov. 16, 2023
The support we got was horrible; we uninstalled the app as we never managed to get support to fix our issue. They kept on saying it was fixed, but it never was. Namely, we wanted to manage campaigns based on tags, and if we added tags to a product, it didn't get discounted like it was meant to be and it used to work, but they were never able to resolve that. I will not install another app by Amai....
Thank you for your feedback. Unfortunately, there is no direct method provided by Shopify API to immediately discount a product immediately if a tag is added into the products. That is why our app will use a workaround method to check on the changes on a 4 hour interval basis and update the discount accordingly therefore the discount will not be applied instantaneously when a new product is tagged and will need to wait for the next scan time. Other competitor apps does not allow this solution and require you to manually restart a sales rules instead. We hope this clarifies.
Aug. 18, 2023
We have used this app for many years and it has helped us alot. We save ALOT of time with this app! Lately we have experienced a few bugs but their support fix it after a few days.
June 16, 2023
Great service when I discovered a bug that needed to be fixed. A time saver of an app when you need to put a lot of products on sale. I recommend it!
Dec. 29, 2022
This app is a huge time-saver and is so easy to use! Scheduling my sales takes a huge load off of everything else I have to do and helps drive revenue through flash promotions and more. Sometimes there is a glitch that will affect products if I have more than one rule set up at a time, but usually it can be fixed by making a small change to the rule and enabling it again. I highly recommend this app!
Thank you for your recommendation. If you require further assistance, please do not hesitate to contact us again. Good Day !
Dec. 6, 2022
Very poor service! Regret with this company for 2 yrs, Very poor service! Regret with this company for 2 yrs :(
Thank you for your review. Unfortunately, apart from your refund request on 5 December 2022 10:33pm (+8 UTC) (which we had replied within 4 minutes upon receiving the email) we did not receive any further support request from you either by chat or emails. Do let us know what are the issues you had encountered and we will gladly assist you. Thank you.
Dec. 1, 2022
Everytime we need this app has errors. It's so frustrating, we have to text them everytime on the chat to get our products on sale. I DON'T RECOMMEND, try another app.
Thank you for your feedback. Just to clarify in both cases that you had contacted us, the sales was already running just that the pre-loading requires a bit more time as you were using the Advance Filters. We would like to thank you for this feedback because we will be including more information during the loading times so merchants will have more information on what is running behind the scenes.
Oct. 29, 2022
Wow I am absolutely bowled over - I have never seen attention and service like this! I needed some help understanding how the subscription and app functions and I had near instantaneous feedback and assistance… I couldn’t have expected more help from any company. I am sincerely impressed!
Glad to hear that we meet your expectation. Hope you will keep enjoying our app:)
Oct. 20, 2022
Easy app to use and love that you can run both automatic and codes simultaneously. It would be great if the app could be updated to include tiered discounts based on volume.
Thank you for your kind feedback. We will keep you posted about the app's future updates:)
Aug. 12, 2022
I'm using this app to create "early bird" pricing. So far, it seems to work well and the live chat support was quick and helpful.
Thank you for the kind words. We are always ready to assist so don't hesitate to reach out ;)
Aug. 2, 2022
This app is awesome, it does exactly what I wanted it to do and the customer support is amazing. If you have any concerns, contact them! They are really nice and willing to help!
Thank you for the kind words as well as choosing us! It certainly encourages us to do better. It definitely will motivate our team to do better.
July 12, 2022
When I needed help they were quick, kind and professional in solving the problem. I recommend this app for the many possibilities of use.
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)