Amai Bulk Discount & Sales
Bulk Discount & Sales App | FREE 14-Day Trial
Rating
3.6
feedback
123
chart
#516
All reviews
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July 1, 2025
BE VERY CAREFUL WITH THE FREE VERSION: If you read the conditions of it, it says: `Post-Purchase Ad: Ad will be shown at the “Thank You” page` The ad in question is a scammy looking clickbate banner that offers cash back for installing some other app. It has screaming pink color with no respect for the design of your store and the way it is worded seems to imply that this ad is coming from your store: "Your order is confirmed. You've qualified for a cash back on this €38.40 purchase!" I used the app only a handful of times only to create bulk discount codes. I had no clue this was going on until one of my customers sent it to me complaining about it. Honestly, I was appalled to see it. I think this is a highly dishonest way to advertise that is also damaging the store brand. Would have never installed the app, had I known this before. A side note: I've had some issues in the past while generating bulk discount codes that were supposed to have one use in total, but instead erroneously became one use per customer when a certain configuration was present leading to multiple cases of abuse. I never addressed it, just learnt to avoid the specific combination of parameters that lead to this behavior. I hope they have fixed it by now. On the good note, the support (Jasper) was helpful, quick and understanding. Still one star for the unexpectedly horrendous ads.
Hi, glad to hear you had a good experience with customer support. Please note you were emailed twice about the single ad launched for free plans, this was to support the running costs of your free plan. If you wish to remove the ad you can upgrade at anytime. After 3 years of using the app for free we'd of hoped for a better review that reflects the value you've got from the app. Thank you
May 21, 2025
Esta aplicacion no realiza los incrementos de Precios, aunque especifica que es posible. No sirve y me genero perdidas en mis ventas al no subir los precios.
Hi, if you are having difficulties with the app please contact customer support. You've been using the app for over 5 years so saying it's useless and doesn't work isn't quite true or fair. Thank you
Jan. 22, 2025
I install the app because they say on free plan "Unlimited Products/Variants". When I start a bulk discount, the app say I can only add 100 variants on free plan.
This had been resolved.
Nov. 28, 2024
DO NOT USE!!!!!! WHAT just happened!!!!!!!!!!!!! i published a sale and MANY products went for .95 cents!!!!!!!!! it seemed it was the second, third, fourth variant????? i turned off the sale and the damn prices were still ACTIVE so i published another theme AND THEY WERE STILL THERE i had to put ALL the items into draft i am NOT happy. got ZERO SUPPORT, I MANAGED TO uninstall and have to go back to all my products and manually change the .95cents. worst experience ever. DO NOT USE
Nov. 9, 2024
Una aplicacion con demasiados problemas... lentitud al cargar los descuentos, se a trabado hasta por 1 dia para activar un descuento, no aplica los descuentos completos si los productos tienen variaciones se los activa a unos y a otros no... realmente un problema mas que una ayuda.
Thank you for your feedback. We had checked our ticketing system and there was no support ticket raised, we had tried contacting you via email and phone for the past 2 days but we did not get a reply. Kindly contact us so we can assist with your issue.
April 3, 2024
Too hard to use
Thank you for your feedback. Just in case if you had missed out on our onboarding email, we provide 1 to 1 onboarding for all our users. You can book an appointment here. https://calendly.com/jasper-amai/onboarding-dm Alternatively, you can chat with our support in-app and we will be glad to assist your queries.
Nov. 16, 2023
The support we got was horrible; we uninstalled the app as we never managed to get support to fix our issue. They kept on saying it was fixed, but it never was. Namely, we wanted to manage campaigns based on tags, and if we added tags to a product, it didn't get discounted like it was meant to be and it used to work, but they were never able to resolve that. I will not install another app by Amai....
Thank you for your feedback. Unfortunately, there is no direct method provided by Shopify API to immediately discount a product immediately if a tag is added into the products. That is why our app will use a workaround method to check on the changes on a 4 hour interval basis and update the discount accordingly therefore the discount will not be applied instantaneously when a new product is tagged and will need to wait for the next scan time. Other competitor apps does not allow this solution and require you to manually restart a sales rules instead. We hope this clarifies.
Dec. 6, 2022
Very poor service! Regret with this company for 2 yrs, Very poor service! Regret with this company for 2 yrs :(
Thank you for your review. Unfortunately, apart from your refund request on 5 December 2022 10:33pm (+8 UTC) (which we had replied within 4 minutes upon receiving the email) we did not receive any further support request from you either by chat or emails. Do let us know what are the issues you had encountered and we will gladly assist you. Thank you.
Dec. 1, 2022
Everytime we need this app has errors. It's so frustrating, we have to text them everytime on the chat to get our products on sale. I DON'T RECOMMEND, try another app.
Thank you for your feedback. Just to clarify in both cases that you had contacted us, the sales was already running just that the pre-loading requires a bit more time as you were using the Advance Filters. We would like to thank you for this feedback because we will be including more information during the loading times so merchants will have more information on what is running behind the scenes.
Nov. 24, 2021
This app is worthless, I tried the free 100 products which is misleading as if you are setting an active discount and then you changed the products your quota is gone! Also the app asked for an access to orders and customers information which is a big question mark?? Not only this, when you delete the app you will need to delete all codes that the app installed in your theme as it will mess with the collection page. Time wasting!
Thank you for your review. We tried to call you to explain in detail however we were not able to get hold of you. As mentioned in our pricing plans, the app page as well as the installation page, the free plan is for "FIRST 100 variants" and not 100 products as mentioned. There is also an in-app counter that mentions this as well. Do contact our support if you need more clarifications in regards to the billing or if you need a refund. The reason why we request to access to orders which requires all the access you had mentioned is because we need it for our Analytics Report feature. Without the access, our app could not fetch any revenue related data for it. If you look at some other discount apps that does not has this features, they will not ask for this data. You can refer to Shopify's documentations here: https://shopify.dev/api/admin-rest/2021-10/resources/order#resource_object This is also stated in our privacy policy which is a requirement to agree on before installing the app. Also please note that our data protection is GDPR compliant and the access is in compliant to Shopify's procedures. Please note that as mentioned in our FAQ you are required to click on the UNINSTALL button in-app before proceeding with uninstalling in at the Shopify Admin Panel. This is a well known Shopify behaviour that affect other apps as well. You can refer to the following for more information: https://community.shopify.com/c/shopify-discussions/how-to-remove-the-code-of-app-from-shopify-theme-before/m-p/745680 Should you have any further inquiries, do drop us an email at [email protected]. Thank you
April 7, 2021
DO NOT DOWNLOAD WILL SCREW YOUR CART ! CART PAGE LOOPING ENDLESSLY! First, the app rules were not working, support took 2 weeks to fix the issue ! by fixing the issue they created another one : our cart page was looping endlessly. They say they fixed the issue but the issue is still there ! This caused us a huge loss in terms of sales ! If you are on Prestige Theme by Maestroo "stay away from this app and all apps from SpurIT" this is the advice of Maestroo Prestige Theme developper !
Nov. 23, 2020
This app just completely screwed up my theme!! It had the products of top deals section actually showing live programming code, mirage of product images, yes a gallery of sale items would parade for a few seconds on top of black programming code. I was livid! Then I tried to remove that section, ok why when I am checking other places it had my products recommendations all wacky with more code ! Then I tried to just turn it off, ok why that dont work. Then I said hell with it and remove the app -- omg, it went worse -- now everything will stay on sale with no way to fix it. Tried to reach them thru chat but only a bot answers, then was able to connect but told that it had to go up to a higher level ?!! What, I have to go online... why now several hours later nothing ... So I tried to remove what I could found of their code, but nothing worked. This is a lesson to all of us struggling with little time and no extra money to waste is to back up / duplicate your theme. The one that was still had their code in it guess when it was dup after downloading their app. Rest assured, I WILL NEVER download their app again. I rather pay 100.00 month with the theme upgrades currently using which by the way I am getting so many features and easy peasy. But last night was the WORST, the only option available was me to fix it by redoing my whole site with a new theme and content!! Otherwise, it would be still sitting there with codes everywhere for visitors to see. You cant remove or take off the sales tag, nothing worked. I think their override of a complete store template conflicts with something and there is currently a bug virus in it and they need to put it hold on until further tests because people dont got time for downtime over an app that will shut everything down !! If I didnt just do something, I would be still sitting here waiting on their yesterday last message to be patience as they will get back to me with a next level expert. Huh-thats ok. smh.
Hi, thank you for your feedback. Upon checking your chat transcripts as well as our email correspondence, you chat message was received at 9.32pm (+8 GMT) and was replied at 9.35pm (+8 GMT). As there was no reply in the chat, we sent you an email 30 minutes later to follow up on this issue. In our email message we did not ask you to look for a "higher up". We mentioned we had escalated your issue to our developers to further investigate. We had received your access at 11.15pm (+8 GMT) and when our developers accessed to it immediately after receiving access, the app was uninstalled. We will contact you again to assist you in reverting the price back to the original as you had uninstalled before turning off the discount rules.
Oct. 2, 2020
doesn't work, cant access dashboard. tried on a couple of stores. will contact staff for more details
UPDATE 06/10/2020: We had sent several emails and had tried to contact you via phone but there was no answer. We also had not received your support inquiry. Thank you. Hi, thank you for your feedback. We had tried to call you several times on Friday and had left an e-mail message in regards to this matter and had yet to hear from you. We would like to look into this problem you are having as the Discount Manager should work right "out of the box".
July 30, 2020
this app is f.king fraud ! when you pass the 100 variants it automatically charges you with 21 dollars !! wtff
Hi, as clearly mentioned in our app page that the Free Tier is available for first 100 variants only. There is also a an in-app counter to show how many variants was used before the app started charging. Should you have any further disputes on the billing, please contact us via [email protected] and we can further explain to you in details.
April 22, 2020
Hello my app is installed but not working it keep saying "oops something went wrong" and will not connect.
Thanks for your feedback. We tried to contact you via email and over the phone in order to discuss the sutiation (since as we see, the app works fine now) but didn't receive any response yet. Please drop us a line at your convenience. Thanks in advance!
Sept. 13, 2019
Has some bugs, and does not work properly, applied the discount percentage set by us twice on all our products, this happened multiple times.
Thank you for your feedback. We're sorry that you've faced difficulties using our app and would like to fix it asap. Could you please let us know about bugs using more details? Please respond to our email or contact us via live chat, so we could rectify the issue immediately
Sept. 9, 2019
The app is very bad. It causes a very bad problem to our code. The shop was closed for two days because this app. It´s also dosen´t work like they say. There is in the rules that " If you change prices after create rule" the price will not change back. Yes it will. DO NOT DOWNLOAD
We're very sorry to hear that you've faced difficulties using our app, by the way, could you please specify about code problem in your store? Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to get more details.
Sept. 6, 2019
App caused conflict to my three stores and customers cannot click the basket. Loose too many sales. I'm out.
Thank you for your feedback. Please note that the app don't have any influence on cart page, the app changes prices on product and collection pages. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to get more details. Again, we are very sorry for any inconvenience
June 27, 2019
From the beginning it was buggy. During the middle of our big sale, all of the sale items went back to regular price, although the app still showed the sale as Live. Lost a ton of revenue. Not recommended.
Thank you for your feedback. We're very sorry to hear that you've faced difficulties using our app, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to get more details. Again, we are very sorry for any inconvenience
March 22, 2019
Literally ruined our pricing. The app suddenly turned prices to $0, messed with the compare-at prices, and ruined our entire marketing campaign for more than 72 hours. It doesn't end there. The app double discounted items, and now we have almost 2,000 items to fix manually. They do not offer any support or attempt to fix problems. Do not use this app, I warned you. I warned you again.