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Rating Breakdown

  • 5
    98% (168 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (168)
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1 / 5 Share

Oct. 22, 2025

Not responding to mail or chat messages.

Store

Softly

Using app

9 days

Total reviews

4

Average rating

4.0

Developer Reply

We’re genuinely surprised by your comment, as we responded to your chat message approximately one minute after it was received. Because we didn’t hear back from you in chat, an automatic email transcript was also sent. In addition, we reached out directly from a separate support address, again with no reply. We take responsiveness seriously, so it’s disappointing to see this review given the steps we took to assist. If you are still experiencing issues, please reach us anytime at [email protected]. We’re happy to help.