Sloppy Chops Co review for Discount Ninja Promo Engine
Nov. 19, 2019
Don't waste your time. App was buggy and customer service was horrendous. App would only sometimes accept discount codes from Shopify and Discount Ninja. Solicited support on several occasions and only received one-line response with a link to FAQ page, and even then would take 48 hours for them to respond. I would not trust this app to effectively and efficiently support my store.
Hi there Sloppy Chops Co, Thank you for trying Discount Ninja! The feature you were interested in using is a recent addition to the app and allows visitors to add one or more Shopify discount codes and Discount Ninja promotions to the cart. It's a great capability to have since it allows Shopify merchants to allow multiple discounts to be added to the cart and visitors don't have to go to the checkout to add them! We are aware that this new feature did not behave as expected on your store and our development team is fixing this at the moment. We are sorry that this feature caused an issue for you and thank you for your feedback.
Discount Ninja - A powerful promotion engine for Shopify