Discount Ninja Promo Engine
Personalized Promotion Platform. Special Offers & Secret Deals
Rating
4.4
feedback
181
chart
#2,162
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
8%
-
Less than a month
28%
-
Less than a year
40%
-
More than a year
20%
Reviews Summary
Discount Ninja is highly praised for its powerful features and excellent customer support. Users appreciate the app's ability to create complex promotions and discounts, as well as the responsiveness and expertise of the support team. Positive themes include quick resolution of issues, smooth communication, helpful support staff, and the app's flexibility in creating promotions. However, some users have faced challenges with the app's installation process, coding requirements, and occasional glitches during theme updates. The need for technical knowledge and the app's limitations on certain devices have been mentioned as areas for improvement.
Highlights
All reviews
May 11, 2026
Super helpful support team. They resolved our Dynamic Pricing issue quickly, implemented the fix for us free of charge, and even helped again when the issue returned after a theme rollback on our side. Fast, clear communication throughout and such a smooth process. Really appreciate all the help, highly recommend!
May 8, 2026
Great app. Great support Jaypee was great help setting up the app and understanding features. Highly recommend. Great app if want to do discount for products for EOFY but block further coupon codes whilst app turned on.
Feb. 7, 2026
nothing works. do yourself a favor and never buy this
Thanks for taking the time to leave a review — and I’m genuinely sorry this was your first experience with Discount Ninja. That’s clearly not how we want things to start. Discount Ninja is a powerful tool, but it does require a bit of initial setup, and we didn’t get the chance to help you since you uninstalled after 16 minutes. Our support team is always happy to jump in, guide you through the setup, and make sure everything works as expected for your store. If you’re open to it, please reach out to us directly and we’ll prioritize helping you get up and running. We’d really appreciate the opportunity to turn this around.
Jan. 25, 2026
Manuel and Jaypee were absolutely amazing! For the small amount of money a month this app costs me, I am blown away by the collaboration and partnership DN invests in its customers. Thanks so much for all the help!
Thank you so much for the kind words! 🙌 We’ll be sure to pass this on to Manuel and Jaypee — they’ll really appreciate it. We strongly believe that great promotions go hand-in-hand with great support, so it’s awesome to hear that the collaboration and partnership stood out to you, especially so early on. We’re excited to keep working with you and help you get the most out of Discount Ninja. Thanks again for trusting us!
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