All reviews

Rating Breakdown

  • 5
    78% (138 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (6 ratings)
  • 1
    14% (24 ratings)

Reviews with Text

  • 99% (176)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2025

App that offers many options for creating promotions, combining discounts, etc. Very good and always available support.

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 23, 2025

We’ve been using Discount Ninja for a while now and the experience has been excellent. The app is powerful, flexible, and truly enables complex promotion logic that other apps simply can’t handle. It integrates smoothly with our Shopify setup and has been a reliable solution for our high-volume campaigns. I also want to highlight Jaypee from their support team - incredibly professional, knowledgeable, and consistently helpful. Every time we needed assistance, Jaypee provided fast, clear, and expert guidance that made a real difference. Outstanding customer service. Highly recommended for any brand looking for advanced promotion capabilities and exceptional support.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! We’re thrilled to hear that Discount Ninja has been a strong fit for your high-volume setup, that’s exactly what we aim for. And a huge shout-out from our side to Jaypee as well! We’re lucky to have him, and it means a lot to know his support made a difference for your team. We truly appreciate you taking the time to share this!

5 / 5 Share

Nov. 22, 2025

Wonderful app and great customer service!

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re really happy to hear you’re enjoying the app and our support. 😊

5 / 5 Share

Nov. 20, 2025

Dennis helped me to set-up everything up for our combination discounts, very helpful and responsive. Everything seems to be working perfectly, thank you Dennis!

Using app

About 1 hour

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for taking the time to share this! Great to hear everything is running smoothly with your combination discounts. Dennis will be thrilled to hear your feedback. He puts a lot of care into making sure merchants get set up the right way!

5 / 5 Share

Nov. 19, 2025

Great customer service, they always make sure your issue is resolved and in a timely manner. This app allows for promotions other apps do not support. 100% recommend.

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We’re really glad to hear that Discount Ninja has been able to cover the promotion types you need. Our support team will be happy to hear your comments. They work hard to make sure every issue is resolved quickly and thoroughly. Thanks again for recommending us!

5 / 5 Share

Nov. 17, 2025

Able to do a lot of customization and help with a lot of nuances with my store. Customer service team (I worked with Manuel) was very informative and more importantly patient with all my questions!

Using app

About 3 hours

Total reviews

9

Average rating

3.9

Developer Reply

Thanks so much for your kind review! We’re happy to hear you’ve been able to get the level of customization you needed, and we love that Manuel was able to guide you through everything. We’re always here to help as your store evolves!

5 / 5 Share

Nov. 11, 2025

This app I have been using a bit for a few months now and it so far is very good. What makes it stand out is the amazing customer support. With any app you install there is a steep learning curve and they make it very easy to intergrade it into your store and easily learn what you need to make it useful and successful

Using app

About 2 months

Total reviews

6

Average rating

4.2

Developer Reply

Thank you for sharing your experience! We’re glad to hear Discount Ninja has been serving you well these past months. Promotion engines can indeed have a learning curve. Our team works hard to make that journey as smooth as possible, so your feedback really means a lot!

5 / 5 Share

Oct. 30, 2025

Comprehensive discounting solution for Shopify. Outstanding support team.

Using app

7 months

Total reviews

7

Average rating

4.4

Developer Reply

Thanks so much for the great review! Our support team will appreciate the shout-out. They love helping merchants succeed.

5 / 5 Share

Sept. 23, 2025

Great apps fits client needs. Support also response fast. Really appreciate their helps.

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review! We’re glad to hear the app fits your needs and that our support team was able to assist quickly. Really appreciate you taking the time to share this!

5 / 5 Share

Aug. 27, 2025

The app works perfectly. The support team is amazing — they help with everything, even if, like me, you don’t understand anything about coding. Highly recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2025

best support, perfect app!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 27, 2025

I've been using this app for a good year+. The DN support team is always quick to answer any questions and update any request I have. I highly recommend using their app for all your promotion needs.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2025

Store

STAGMI

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2025

Discount Ninja är en kraftfull app med många möjligheter, men den kan vara lite svår att komma igång med – särskilt för oss som inte är så tekniska. Jag tycker fortfarande att priset är i högsta laget, men det vägs upp av deras riktigt hjälpsamma och engagerade supportteam. Stort tack för att ni hjälper till när det verkligen behövs!

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 6, 2025

Easily the most fully featured discount engine there is. I haven't been able to find anything that can even match its functionality. Drawbacks are that it can't be used along with certain built-in Shopify discount types and certain apps, but the app itself technically invalidates the need for those. Support is really solid, too.

Using app

17 days

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for your review and for sharing your experience. We're glad to hear that you find our app to be one of the most feature-rich discount engines available. We understand that there are some limitations with certain Shopify discount types and apps, but we're happy that our app's functionality helps address those needs. We also appreciate your positive feedback on our support team. Thanks again for your valuable input.

5 / 5 Share

Nov. 10, 2025

Great app

Store

Barkers

Using app

About 1 year

Total reviews

4

Average rating

3.3

Developer Reply

Thank you for the thoughtful review—we're glad to hear you're enjoying the app overall! We appreciate your suggestion regarding fixed-price bundles like “1 Jacket + 1 Pant for $499.” The good news is that this feature is on our product roadmap. While it's not available just yet, we're actively exploring ways to support this use case. We'll be sure to notify you as soon as it's ready. Thanks again for your feedback—it helps us improve!

5 / 5 Share

Feb. 26, 2025

Discount Ninja has been above and beyond for supporting our promotional needs across multiple stores and regions. The promo tools are intuitive and incredibly useful with so many options to choose from it covers all of our bases and has introduced new optionality for us. We couldn't be pleased enough with the customer support we receive as well. The crew over there is always enhancing the platform and looking to make it better. They're also very responsive and reactive. We couldn't be happier with our decision to support our promo functionality. Big ups to the DN crew!

Store

Fender

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

We love it! It has all the customizations and the team is super helpfull

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Outstanding support team.

Using app

About 3 hours

Total reviews

2

Average rating

5.0