Amino Co. Supplements review for Discount Ninja Promo Engine
March 11, 2021
After installing: - Free gifts would not show up in the cart unless the page was refreshed. - When the free gifts did show up it would show the full price not that it was added to the customer's cart as a free gift. - Sometimes even at checkout the item would not be discounted or recognized as a free gift. - Paid for express installation of dynamic pricing and after a week there were no changes. Although they did alter the code in my theme, nothing worked properly. - Unreliable behavior, sometimes gifts or discounts would not be added. After the theme was altered by their team to install dynamic pricing: - The time it took to load the checkout was over 10 seconds. When the user clicked the checkout button it would appear that nothing happened and the checkout was not loading. - The themes cart icon at the top right of the page is now pushed off the right of the page slightly. - Page load speed score dropped from around 35-36 which was rated as an average load time for stores like mine to 30 which is rated as slower than stores like mine. After uninstalling: - The themes cart icon at the top right of the page is still pushed off the right of the page slightly. - Page speed score has remained the same. - I have reached out to support to ask for help on this and make sure all the code that was manually entered when trying to install dynamic pricing is removed and they have been unresponsive.
Hi there Michael, Thank you very much for your detailed feedback. Very sorry to hear you had a poor experience setting the app up. The setup on themes, including Turbo, with drawer carts can be a bit more complex and can involve some minor JavaScript edits. You requested our team to set it up for you and it looks like the work done was not done well. I'm sorry about that and, as mentioned in the communication I sent via email, I'm happy to review and fix that myself. Discount Ninja is designed to show a discounted checkout. It does so by taking over the checkout button. Some other apps or scripts can prevent the app from doing that successfully. In such cases, our support team can help you troubleshoot that. The effect the app has on the performance of the load of the checkout is minimal when the implementation is done correctly. As mentioned via email I understand mistakes were made on our side on the setup of the app and I'd welcome an opportunity to fix that for you.
Discount Ninja - A powerful promotion engine for Shopify